This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
I am Microsoft certified with 20 years experience. My specialties lie in bridging the gap between the computers and the consumers. I work around the clock to make sure the customer is satisfied. I also offer screen sharing/remote assistance for convenience. As a certified Microsoft engineers I can solve all your computer problems. Call today.
Jay Shapiro is great to work with - very knowledgeable, professional and accommodating. My computer crashed and he quickly restored back to better than new at a fair and reasonable price. Would not hesitate to work with him again. Highly recommend!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
IVY S.
01/2021
5.0
Fast, knowledgeable and easy to communicate with. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Gregg H.
01/2021
1.0
Jay never completed the job.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Zahid S.
01/2021
5.0
He was very responsive and went above and beyond our expectations
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$80
Sheldon Pike P.
12/2020
5.0
Friendly, knowledgeable and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$280
Lisa F.
12/2020
5.0
Jay Shapiro exceeded my expectations He arrived early, and worked efficiently to get much more than I originally hired him for done His depth of knowledge is vast. He has been working with computers since the old days (even before PCs) I'm thrilled with the computer setup he left me with, and highly recommend Jay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike M.
12/2020
5.0
I found Jay online. He was thorough from the get go. He kept me abreast of what was going on throughout the process. I highly recommend his services. Lifesaver to say the least
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sara K.
12/2020
5.0
Jay responded quickly and professionally throughout my experience working with him. He completed the work within the time he estimated. The upgrades he installed are working perfectly. He is a pleasure to work with. I recommend Jay highly for your tech needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Louis R.
12/2020
5.0
Knows his stuff. Got me out of a mess with Windows, Dropbox and security system update conflicts that knocked me off line. Also quickly set up Home mesh network quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Howard G.
12/2020
5.0
I was referred to Jay by a friend who swears by him. He responded quickly and immediately diagnosed the problem and got my computer up and running. saving me lots of grief. His follow-up was very reassuring and I highly recommend him and his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen M.
12/2020
5.0
I have known Jay Shapiro for 7 years. He has always been my savior when I have had difficulties with my computers. He is personable, calm, knowledgeable and empathetic. I highly recommend him to anyone looking for a â geekâ . 5 stars all around
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric R.
11/2020
5.0
Jay responded to my inquiry almost immediately. We scheduled a time, and he arrived punctually the next day eager to fix my computer issue. I would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Joseph M.
11/2020
5.0
Knowledgeable and personable. Efficient and great value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura B.
11/2020
5.0
Having spent most of my professional life at Merck, I know quality and integrity when I meet it...and it's Jay! I moved to NYC from NJ this past December and needed a "go to" computer guy for all things related to my home laptop. I was in search for 1. someone Microsoft certified and 2. someone who would come to my home and either do the work there, or pick-up and deliver. What did I get? An EXPERT, and a nice guy. Jay was in touch with me MINUTES after I searched for his services, and was at my door in a matter of hours. In 2 days, Jay had me up and running, laptop cleaned-up and corrupt MS profile fixed. Jay installed a feature that will allow us to connect remotely moving forward. I am happy and relieved to have found Jay, as I am not one to hire generic "Geeks" who offer a "membership package"...What is that???? I just need a guy who knows more than I! Thanks, Jay!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Susan B.
11/2020
5.0
Jay Shapiro contacted me right away. He was very patient and professional, was able to work remotely which saved me money and the work payment came in less than the budget I posted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$255
Jackie A.
10/2020
5.0
Great experience. Jay set up my new laptop and printer. He was calm, professional, and competent. I appreciated that he was respectful of masking and distancing. Jay is committed to his work; he even problem-solved with me on the phone that night. I would recommend him to anyone needing tech assistance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Nick D.
10/2020
5.0
Jay gave me a call at 6:30p on a Sunday night and fixed all the issues on my laptop in a few quick hours. Worth the price, great service. Would recommend to anyone in the nyc/jersey area in need of any computer assistance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan A.
10/2020
5.0
Very respectful thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
Barbara G.
10/2020
5.0
Review by Larry S. says it all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Larry S.
09/2020
5.0
Very competent and helpful. Pleasant personality with a great deal of patience! I would highly recommend Jay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Tanya T.
09/2020
5.0
Jay was punctual and personable. He was knowledgeable and efficient I felt comfortable and I am please with the results.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Philip P.
09/2020
5.0
He showed up on time, worked efficiently and neatly and I'm pleased with the results. He showed me how to maintain my printer. If I need another computer job I'll be sure to use his services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Mary Jane G.
09/2020
5.0
Jay is a very pleasant person to have in your house. His approach to the work was thorough and resourceful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandy B.
08/2020
5.0
Jay was on time and very professional and friendly. He was very patient while working to repair my laptop. He did a great job. I would highly recommend his services to anyone needing his expertise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$225
Bob G.
08/2020
5.0
Jay was able to come the same day and arrived at the scheduled time. He was able to determine the problem immediately, and gave a couple of options. His fee was very reasonable. I would have no problem using him again.