BC5 Construction is General contractor licensed and insured building contractor, is a professional construction team providing commercial and residential services. The services we offer include renovation/remodeling and new construction projects. Being a versatile company with different fields of expertise, no project is out of reach. Some of our trades include custom carpentry, painting, bathroom remodeling, flooring and kitchen remodeling. We do most jobs on our own and subcontract very few services making us efficient and reliable contractors.
BC5 Construction is a growing company, taking great pride in our workmanship and instilling this in our employees. We also know our customers are our best source of advertising and their satisfaction is of utmost importance to us. Our project list includes custom single-family homes, multi-family residential projects, residential additions and renovations..
BC5 Construction Commercial Division offers construction services to shopping centers, office and retail build-outs, industrial and warehouse buildings. Our services include assisting the client from the beginning phases of site selection, cost analysis . BC5 Construction will get the job done on schedule and for the right price.
Description of Work: We got duped into using the "$99 for 3 hours service". It sounds like a great deal, but you better have something specific in mind. It turns out that he couldn't fix the door, because it would require well over 3 hours and taking out the doorframe. He couldn't fix the sliding glass door, because it also had to be changed. He was willing to do any type of tedious things like securing drawers. But he had to leave and buy a replacement part. He did come back immediately. But I had to pay for the extra part. All I have to say is that we didn't need to pay a handyman to do these minor things. That's the reason for the poor scores in price, because I kind of feel like it was false advertisement. But then again, they didn't do anything illegal or blatantly wrong. I guess that's the reason why they say "buyers beware". I just feel like if they truly cared about their clients, they could've given us the heads up when they called to confirm the appointment.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$112
Response from BC5 Roofing
First and foremost, we are very sorry that you were at all disappointed in our company. Better Contractors is dedicated to building positive and amicable relationships with its customers, and we never want to leave anyone unhappy in any way. When we spoke with you over the phone prior to our visit to your home, we asked you for the details of what projects you wanted us to complete. At that time, customer told us that the project was “replacing a door trim around one door.” Realizing that removing and replacing trim around a door, under normal circumstances, would fall within a 3 hour window (or less), we came to the home prepared to spend the 3 hours that was purchased by you for whatever services fell within that timetable. Unfortunately, when we arrived, it was clear that the entire FRAME (not just the outside trim) of the door was destroyed and would have to be removed and replaced. Any contractor will tell you that this job requires more than 3 hours to finish properly, i.e. removal of existing frame, picking up and replacing new frame, painting & completing project. I informed the customer that there would be an extra hourly charge over the 3 hours purchased for completing this project, and she declined. We offered from that point to do whatever projects requested that would keep the cost to $99, but the individual jobs she had would have taken longer than 3 hours, and in each case she declined due to the fact that these projects would take her beyond the 3 hour window of time. I fully understand that the average consumer does not know how long a project will take prior to hiring a contractor, so these issues will arise on occasion. I do care about my clients, and I do everything possible to make all matters clear with them ahead of time, as I did here.
Tim C.
11/2012
3.0
remodeling
+ -1 more
unknown
Description of Work: I did not use their services
Rating Category
Rating out of 5
value
4.0
responsiveness
4.0
Response from BC5 Roofing
If services were never given, how did you come up with a "C"? As you can see, most people who have gotten serviced were very pleased. I go out of my way to ensure the best service is delivered and any negative feedback is taken seriously to make improvements for future service. Your grade is not fair, misleading, and inconstructive.
Description of Work: My needs were primarily handyman type. Did a wonderful job, and can see that if I need any type of woodworking, I woud use them. Very clean, organized, polite. Took care of putting up shelves, hanging a ceiling room divider rod, and curtain rods.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from BC5 Roofing
thank you
Lori Ann G.
09/2012
5.0
drywall, remodeling
+ 0 more
My experience was perfect.
Description of Work: They came and fixed several drywall problems. Their work was clean and accurate. The repaired areas blend right in and are as good as new. They were clean and careful in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David P.
07/2012
5.0
remodeling, woodworking
+ 0 more
Totally satisfied overall
Description of Work: Amir showed up early, stayed later to finish the job and did exactly what he said he would do. I would recommend Amir to friends who need this sort of work and I will use him again for other jobs around my house that I need done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from BC5 Roofing
Thank you for the report. it was nice meeting you and to work for you i will see you next week
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Handyman Services,
Finished Carpentry and Woodworking,
Flooring Sales and Installation,
Interior Painting,
Drywall,
Plumbing,
Unfinished Carpentry,
Electrical,
Doors,
Countertops and Backsplashes
FAQ
BC5 Roofing is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
BC5 Roofing accepts the following forms of payment: Check
Yes, BC5 Roofing offers free project estimates.
No, BC5 Roofing does not offer eco-friendly accreditations.
No, BC5 Roofing does not offer a senior discount.
No, BC5 Roofing does not offer emergency services.