Founded 1958 • With Angi since February 2011
Service Provider Response
Thank you for your review! Please let us know if you need anything in the future. The BDry TeamService Provider Response
Welcome to the BDry family and thanks for the great review/feedback. Please let us know if we can be of any assistance in the future. - The BDry GuyService Provider Response
Thanks for the review and the great feedback. Please let us know if we can be of any assistance in the future. Regards, The BDry GuyService Provider Response
We apologize if you feel like you have had a bad experience with our company. We would be pleased to try to make it right in any way that we can. Feel free to contact your local office at any time or our corporate office at 800-737-2379. Regards, The B-Dry TeamService Provider Response
We're sorry you had some issues with your job. It's great to see you think we did a good job, though! Thanks for taking the time to write us a review.Service Provider Response
Thank you for the A score. It's great to see you had such a good experience with B-Dry. Feel free to contact us if you ever have any questions.Service Provider Response
We really appreciate your review. We love to hear from all of our customers. Thanks again and let us know if we can be of any assistance in the future.Service Provider Response
Our warranty does set us apart from the competition. Thanks for the review!Service Provider Response
Thanks for the review. Glad to hear that we were able to solve your foundation problems. Let us know if we can provide any other services for you. Have a great day.Service Provider Response
Thank you for giving B-Dry the opportunity to correct your water intrusion problems. We appreciate the review.Service Provider Response
Glad to hear that B-Dry performed to your liking! We try to provide a wonderful experience for the investment that a homeowner makes on our products and services. Thanks for the review and let us know if we can be of any further assistance.Service Provider Response
The customer did pay more money to purchase a battery back-up pump as redundant protection for her basement area. The consultant offered a special promotion for a free $3k indoor air quality unit but failed to tell the customer that the purchase of a $900 battery back-up pump was necessary to get the deal. It was an oversight on the part of our consultant, the foreman was able to identify the mistake and we did the added work at a lower rate. The consultant was no longer employed by B-Dry when the work was performed but if he had been we would’ve addressed the customer’s concerns with him. We pride ourselves on a thorough inspection and an accurate assessment of each customer’s issue. We are glad that the customer would recommend us and that she is protected with the a battery back-up pump and has all the health benefits of our Blue Canyon indoor air quality unit. Thanks for trusting B-Dry.Service Provider Response
The work that we typically perform can involve a good deal of demo work and this can occasionally be dustier than normal depending on many factors. We apologize if it was more than you were prepared to handle and we make every effort to use plastic to cover your items and now use vortex fans to control the dust and quickly move it outside. This wasn't the case when your system was installed by the previous owner of the company back in 2004. Your local ofice is now corporate controlled and we take every precaution to minimize dust. Now with regard to the last water you had and the outside drain we installed, please understand that the drain on the outside of your door has to be kept free of sludge, dirt, leaves, and debris in order to operate properly. The water under the door was a result of the drain being full of debris. There is some homeower involvement to maintain that exterior part of the system but we're glad to do it but must charge for the service. It's like buying gutters and having to keep them free of leaves for them to work properly. The inside waterproofing system needs no maintenance and all that's needed is an occasional check of the pump before the rainy season begins. If there's ever a problem with the B-Dry system itself then you pay absolutely nothing to have that issue resolved. This guarantee is for the life of your home regardless of ownership and is spelled out in the documentation we leave behind wtih each owner. As long as the exterior door drain is kept leaf and dirt free you should get years of protection from that drain and the interior waterproofing that has served you since 2004. If you don't want to clean the drain yourself, ever need an annual service plan or would like to schedule maintenance we would be happy to provide those services. Thank you for your comments because they help us to continue to improve our services.Service Provider Response
The location that performed the work has been under corporate ownership since 2010 and, although the previous owner performed your work in 2008, we feel that you deserve a response to your concerns. The work that we typically perform can involve a good deal of demo work and this can occasionally be dustier than normal; especially with an abnormally diffficult job. We apologize if it was more dust than you, or they, were prepared to handle. In contrast, we make every effort to use plastic to cover your items and now use vortex fans to control the dust and quickly move it outside. This may not have been the case when your system was installed by the previous owner of the company back in 2008. Your local office is now under corporate control and we take every precaution to minimize dust on every job. Thank you for your comments because they help us to continue to improve our services. Again we apologize for your treatment by the former owner and should you ever require service you will find our staff to be much more hospitable, helpful, and accommodating. You will also find that we take extra care to protect your valuable belongings. Thank you againHealth & Safety Measures
Angi Certified
2022 Super Service Award
Offers Coupon
Family Run? CHECK! A+ BBB Rated? CHECK! Lifetime Warranty? CHECK! Free Eval & Inspection? CHECK! 20 Years of basement expertise and the owner visits every job! Think ADAM BASEMENT if you need 1.) Waterproofing or French Drains installed 2.) The water out! 3.) Safe, legal egress installed 4.) Foundation repairs 5.) Crawlspace encapsulation. Drying up your wet basement is the first step towards a clean and healthy room ready for living, storage, and play. Let us turn your wet basement into a comfortable room suitable for your family. We have 19 years of basement waterproofing experience and 9 years Egress windows experience. We service DE and Southern PA. We are the top Egress Window installer in the area, with hundreds of windows installed. And since we are a waterproofing co., We know how to keep them from leaking. We provide experienced skilled workers who take pride in their workmanship, performed in a timely and CLEAN manner. We have provided services in hundreds of residential homes, as well as in industrial and commercial buildings. Our goal is to provide reliable, professional, and ethical service to our customers at a very reasonable price.
Angi Certified
Full service Radon testing and mitigation, air duct and dryer vent cleaning, and blown-in attic insulation company. We service the entire state of Delaware and eastern Maryland.
Angi Certified
2022 Super Service Award
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!