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Keyed In LLC

Locksmiths, Garage Doors, Doors,

About us

Keyed In provides everything from commercial to residential locksmith services – such as re-keying, lock installation, and replacing locks and keys – to access control systems, security cameras, entry doors. security storm doors, garage doors, window bars and comprehensive security packages. Our professional technicians aspire to stay on the cutting edge of security innovation, enabling them to effectively upgrade security systems and create customized designs. DCJS License # 11-8123.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,529 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 976-1000 of 1529 reviews

Greg W.
09/2017
5.0
locksmith
  + -1 more
.
Description of Work: Replaced locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mitch W.
06/2017
5.0
garage doors, locksmith, doors
  + 1 more
It went fine.
Description of Work: Change the locks on the house; repair garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
04/2017
5.0
locksmith
  + -1 more
Very well.
Description of Work: Fix patio door lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bran M.
03/2017
5.0
locksmith
  + -1 more
Very well, did job as requested
Description of Work: Replace 2 locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay W.
03/2017
5.0
doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane G.
02/2017
5.0
locksmith
  + -1 more
Everything went smoothly
Description of Work: Installed deadbolt on a new door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry A.
02/2017
5.0
garage doors
  + -1 more
Quickly, expertly and efficiently
Description of Work: Garage Door Opener tune up / maintence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Valerie S.
10/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jonathan H.
07/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Crystal W.
06/2016
1.0
home security systems
  + -1 more
unknown
Description of Work: The owner of the company came out to my house to give me an estimate of what the cameras would cost to install. He said that it would be awhile before the cameras could be ordered and the deposit for the order would be $1,700. He said that they have online continuous monitoring but that they have no contract with ADT to monitor homes. He had been very misleading from the beginning about the monitoring of the cameras and after he told me that they had no agreement with ADT, I wanted to cancel the order. At that point he told me my money was non-refundable.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Response from Keyed In LLC
Dear Member, Thank you for your valuable feedback. You contacted us for camera installations. Our technician came to your location and gave you an estimate of what the cameras would cost to install. We made a special order from the manufacturer for the cameras to fit your specification as a valued customer. The technician explained that the delivery time would be 3 to 5 weeks from payment date after which we would contact you to make an appointment for service. The invoice states that there would be no refunds once the order is placed. We are sorry that you ultimately decided to cancel the service, but we must adhere to our no refund policy for special orders because we do not keep the cameras in stock and cannot return them after they were ordered to meet your specific requirements. We apologize if there was any misunderstanding about this policy. The technician did not claim to have online continuous monitoring with ADT. Keyed In operates independently of other providers. If that was your assumption, we were not made aware of it at the date that you placed the order. In addition, the invoice that you reviewed and signed had no mention of Keyed In's involvement with ADT. We take pride in operating our business with integrity and regard customer satisfaction as our priority. Best Regards, The Keyed In Team

Gary L.
06/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Sidney L.
06/2016
4.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa G.
06/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Unlocked an antique lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christine W.
06/2016
3.0
locksmith
  + -1 more
unknown
Description of Work: They put on a super lock. It broke the first week. The lock was very expensivel. I called them to let them know, but was unable to make an appointment to have it fixed My daughter, who resides in Virginia was expecting and I had to stay with her due to complications. I explained this to the young lady answering the phone and she seemed to be very understanding and said to call them when I returned. I had a friend put it together until I returned. When I returned I was told by the installer that I had to pay for the lock because glue was on it. This I felt was outrageous paying so much for the lock and installation only to find it malfunctioned within a week. I was told it was out of warranty. What warranty? I was told by the installer it was guaranteed for life!! I only gave them a D because the installed presented himself very professional. I will never use this company again.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$600

SHEILA B.
06/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad S.
06/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: They accessed door for which we lost key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ken M.
06/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca K.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: The locksmith showed up right on time and explained every step of the process to me. He even spent time afterwards explaining some different options that I might want to add to future doors, etc. He was great and I'll totally use this company for all my future locksmith needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan B.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Morgan D.
05/2016
5.0
computer repair, locksmith
  + 0 more
unknown
Description of Work: Replaced an inoperative door opener and lubricated the other one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

rajendar A.
05/2016
1.0
computer repair, locksmith
  + 0 more
unknown
Description of Work: They were on time and everything went pretty smooth

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$99

Response from Keyed In LLC
Dear Member, Thank you for taking the time to speak with us on the phone. We also thank you for the good comments you wrote in your review. We are happy to learn that the F grades you gave us on the review were placed there by accident and will be changed to reflect the better grades you intended. Nevertheless, we appreciate you as our customer and thank you for your valuable feedback. Regards, The Keyed In Team

Tom W.
05/2016
5.0
computer repair, locksmith
  + 0 more
unknown
Description of Work: I paid for an estimate, and the worker was able to replace the lock onsite. |While this was very well done, the cost was certainly not a bargain - |I am very satisfied with the gentleman who did the actual work, but my assumption that the cost would be more cost effective proved wrong.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

JANICE R.
05/2016
1.0
computer repair
  + -1 more
.
Description of Work: I spoke with Robin at Keyed In, she informed me they no longer repair garage doors. Please issue a full refund to my visa.
Rating CategoryRating out of 5

Response from Keyed In LLC
Dear Member, We value your feedback. Yes! We do provide garage door services. We no longer perform garage door repairs on garage doors that were not installed by our company. However, we do continue to offer our garage door repair services to all of our customers who have had garage doors installed by our company, and we also install garage doors and garage motors. In other words, we have stopped repairing garage doors that have not been installed by our company. We hope this clears things up. Best Regards, The Keyed In Team

ADRIENNE J.
05/2016
5.0
computer repair, locksmith
  + 0 more
unknown
Description of Work: Serviced my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew M.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705153703
Trade License Locale
DPOR VA
Trade License Authority
Board of Contractors
Trade License Expiration
05/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Garage Doors,
Doors,
Home Security Systems,
Wrought Iron,
Mailbox Repair,
Home Automation,
Windows - Safety & Security Film,
Welding

FAQ

Keyed In LLC is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Keyed In LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Keyed In LLC offers free project estimates.
Yes, Keyed In LLC offers eco-friendly accreditations.
Yes, Keyed In LLC offers a 15% senior discount.
Yes, Keyed In LLC offers emergency services.
Yes, Keyed In LLC offers warranties.
Keyed In LLC offers the following services: Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM