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Keyed In LLC

Locksmiths, Garage Doors, Doors,

About us

Keyed In provides everything from commercial to residential locksmith services – such as re-keying, lock installation, and replacing locks and keys – to access control systems, security cameras, entry doors. security storm doors, garage doors, window bars and comprehensive security packages. Our professional technicians aspire to stay on the cutting edge of security innovation, enabling them to effectively upgrade security systems and create customized designs. DCJS License # 11-8123.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,529 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 1529 reviews

Saundra H.
09/2020
5.0
locksmith, home security systems
  + 0 more
Very well. I will call them again to change the bottom lock.
Description of Work: I needed a lock changed at my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Matt H.
10/2018
5.0
locksmith
  + -1 more
Work was done promptly and professionally. They showed up during their estimated window, provided a quote, and did the work on the spot. Fast and professional. Price was a little higher than expected.
Description of Work: Installed Old Specialized Deadbolt on New Door

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria M.
10/2018
5.0
locksmith
  + -1 more
Technician was prompt and efficient. However, after viewing prices for door reinforcement lock on Amazon, may have been a bit expensive.
Description of Work: Rekeyed 2 locks and installed door reinforcement lock on front door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo Ann R.
09/2018
5.0
locksmith, plumbing
  + 0 more
Fabulous! One of the best service experiences we’ve ever had. I called on a Monday afternoon, and the owner, Shai, said he’d be at our place on Wednesday during a two-hour window. He told me there would be no charge for coming and evaluating the problem, only for the work if we agreed to it. He arrived very promptly , removed the existing lock, said it would be easy to replace and that he had just the thing we needed on his truck. Within twenty minutes or so, we had a new lock with six keys. Moreover, Shai has the specifications in the computer, so if we need more copies we can call’. I cannot compare his price to any others, because nobody else could do it but I can tell you that we saved plenty by not buying that door, Shai was at all times courteous, professional, and efficient. I am delighted to recommend him.
Description of Work: We needed a replacement for a security lock on our front door; the key could not be rcopied because it was governmemt-issued for Vice President Hubert Humphrey when he lived in what is now our apartment. We got only three keys when we bought the apartment, and management had to keep one for emergencies, so we didn’t have a spare. We were told we should get a new solid-core door —very expensive.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori J.
07/2018
5.0
locksmith
  + -1 more
Great!! A complicated repair completed same day as I put in the call.
Description of Work: repair of a triple-lock mechanism on my patio door that had stumped the other locksmith (a well known brand) that I first tried.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Robert M.
06/2018
5.0
locksmith
  + -1 more
I highly recommend KeyedIn. Shay from KeyedIn was here less than an hour after I called. He was able to get the 60 year-old lock working again. He was also able to give me an estimate on the spot for replacing the lock and latches. KeyedIn's price was lower than 2 subsequent bids. We always use KeyedIn for small jobs and bid large jobs. They are prompt, professional and extremely efficient.
Description of Work: Repair of a security lock on the front door of a condo building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Emily D.
06/2018
1.0
locksmith
  + -1 more
The dispatcher would not give me an estimate on this simple project and said they had to send out a tech to look at it. I let them know that I wouldn’t need their services.
Description of Work: I asked for a quote to re-key a single deadbolt with a thumb turn on the inside from an old Schlage deadbolt to a new Schlage deadbolt.
Rating CategoryRating out of 5

Donald S.
05/2018
2.0
garage doors
  + -1 more
Keyed In took advantage of an emergency situation with my garage door. My cars were stuck inside and the springs need to be replaced. I didn't realize how ridiculous the price they quoted me was until after the work was done. When I balked about the price they accused me of trying to weasel out the bill. I will never call them again.
Description of Work: Replace springs on my garage door

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Michael O.
03/2018
4.0
locksmith
  + -1 more
The work was well done and the workman was very pleasant. The price seemed a little high. The next time I will shop around a little more.
Description of Work: I had the locks changed

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Lucy-Ann V.
02/2018
1.0
locksmith
  + -1 more
I felt really hoodwinked by the dishonest way Shay Knaani handled the entire process. I had bought my own locks from Amazon. Mr Knaani spent ages on a sales pitch for the Keyedin product and he was very impatient when I attempted to ask questions. Eventually convinced, I asked him what the Keyedin lock cost. Even though Mr Knaani knew the type of locks I had purchased from Amazon, which had 2 parts, he only quoted the price of one part - $450. Thinking he’d given me the equivalent price (the price of the 2 parts I’d requested he install), I agreed to him installing the locks since the price of each he had given me was only $150 more than the $300 I’d paid on Amazon - a fact I discussed at length with him. Upon handing over the invoice, and with him constantly asking “so how are you going to pay?”, barely giving me time to read the invoice properly, I thought the total was a lot higher than the $595 he’d initially requested to install my original 2 locks and the $900 for the 2 locks I’d purchased from him. Again, he showed great impatience in answering my questions. Our old lock had been broken by a previous installer who had replaced it after he had failed to install the locks I had purchased from Amazon so that we could not lock our front door and needed a replacement urgently. I was also very late for my next appointment as Mr Knaani had spent so much time on his sales pitch and, with his constant chant of “so how are you going to pay?”, I paid and he went ahead and installed the locks which only took him about 15 minutes for each lock. I later realized, when I had time to look at the invoice properly, that he had omitted to tell me the price of the second part of the locks and that his locks were actually twice the price ($605, not the $450 he’d quoted) I had paid for my locks from Amazon PLUS he had charged me for a completely new installation (for a door with no previous holes drilled) even though mine already had holes which only had to be adjusted slightly to accommodate the new locks Mr Knaani installed - evidenced by the 15 minutes he’d spent on each door. Had I known that the price of Keyedin’s locks were double the price of the locks I’d purchased on Amazon, which had great reviews, and that he was going to charge me for a new installation rather than for an installation with existing holes, I would never have gone with his option. I felt deceived and rushed and altogether cheated as I ended up paying $1889 instead of the $595 I would have paid had Shay Knaani given an honest explanation of his product and services. This review is the opposite of what I had expected to write given the great reviews I saw on Angie’s List. It is not the amount I paid that upset me so much as the dishonest way Mr Knaani and Keyedin went about earning it. To top it all one of the locks is not straight. I have complained to Keyed in but I never received a response from them. I will never deal with this company again and I must warn other consumers not to be rushed and to pay careful attention to the details of the invoice.
Description of Work: Installation of two locks to replace my old ones.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,890

Response from Keyed In LLC
Dear Member, We are sorry to hear that you had a bad experience with us. Our team works hard to ensure customer satisfaction and we have examined this case in greater deal. It is our policy to ensure that our clients are fully informed about the products they have to choose from, along with the labor and cost associated with installation. We are aware that some of the services are pricey and do our best to not push them on any of our customers (to avoid buyers-remorse after a job has been completed). While it may have seemed that Shay was trying to sell you our products, he was informing you of all of the options you had to choose from, along with their costs. It is our understanding that you inquired about different options, as many customers do, and he presented you with several technical and price alternatives so that you could find one that was most fitting. It is our policy to give customers several options, which you were presented with (our system shows the different options you received). The customer is the one who chooses what, if any, services are to be performed. A price of a product never includes installation. Labor and materials are always priced separately. Whenever presented with a price for a product, kindly always remember that you will also need to pay for the labor to install it (the same goes for any product from any other manufacturer, Amazon included). Lastly, a signature on the invoice constitutes an agreement to a service. It also implies that you have read and understood all terms, conditions, and pricing prior to affirming your consent for the job. In essence, you have chosen and accepted the offer presented to you. It is our technicians' job to go over the Invoice Line Items to ensure you understand the full offer. The price of each product, labor, and any other miscellaneous items are clearly defined and the total cost is shown at the bottom. The labor charge is never priced per time period. There are technicians who are new and take longer to finish the job than more experienced technicians, like Shay, who has over 15 years of experience and tends to work fast. Kindly consider that we have no control over our customers' understandings but we do our best to explain line items in detail. A customer's understanding is affirmed by their signature on the invoice prior to the job. We agree with your recommendation to communicate with a technician if you feel rushed and to pay careful attention to the details of the invoice. Best, The Keyed In Team

Ellen D.
01/2018
5.0
locksmith
  + -1 more
The technician, Roy, was on time, clear in his explanations, and very efficient. Even though he had to go for parts to fit our door, he completed all work in one day. Roy was extremely courteous and informative.
Description of Work: Our front door doorknob and lock were replaced on an old wooden door we wanted to keep. A dead bolt was also installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen E.
01/2018
5.0
locksmith
  + -1 more
Keyed-In fixed the problem. This was a complicated repair, as the lock had three points that entered different holes in the doorframe. I was pleased that the company repairman understood the lock assembly (I didn't) and took care to get it exactly right. If one of the three points had not been aligned properly, the door could not have been locked. Happily, the work was done correctly.
Description of Work: The locking mechanism on a security door need repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liesel K.
12/2017
3.0
locksmith
  + -1 more
I called to ask about their rates to re-key 5 exterior residential doors. The person who answered the phone was hard to understand and would give me no information other than to try to schedule an on-site appointment. Other locksmiths were much more forthcoming, so I opted for another vendor.
Description of Work: Quote to re-key doors
Rating CategoryRating out of 5

Rose A.
11/2017
5.0
locksmith, doors
  + 0 more
Very good experience, on time, helpful suggestions, and cleaned up very good after completing the job
Description of Work: I had all of my locks changed and rekeyed to just one key. I very statisfied with the service. Plus they gave me estimate on replacing a security door and regular door. Service charge was a little high on the estimate but the cost of the doors was good, which I am waiting for them to install once the doors arrives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole H.
10/2017
3.0
locksmith
  + -1 more
Very punctual but pricing was a little over priced.
Description of Work: Locksmith repairs

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$250

James C.
09/2017
5.0
locksmith
  + -1 more
Install commercial grade locks everything works great.
Description of Work: Replaced failing deadbolt and doorlock for two doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olga U.
09/2017
5.0
locksmith
  + -1 more
Really well. They answered my call within 10 minutes of my first call and they were very helpful in answering my questions of what kind of locks they had. I was looking for electronic punch key locks. They came and were able to do the install within 24 hours. They have high quality products. Similar products (similar quality) I know from reviews - are available at Loews etc. for lower price however given KeyedIn's service and how quick they were to do the install it was worth the money to have them do the work. I would hire them again. They were very professional.
Description of Work: Re-keyed (replaced) two doors (front and back doors).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Aravind S.
08/2017
5.0
garage doors
  + -1 more
.........................................................................................
Description of Work: ....................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David A.
08/2017
4.0
locksmith
  + -1 more
The service provider called in the morning to confirm the appointment window. He then kept me posted on where he was. I had a two-hour appointment window; he arrived before the start of that window, which was a pleasant surprise. Once he was here, he got right to business. Fifteen minutes later and he was done. Completely professional and I got the service I wanted.
Description of Work: I needed a deadbolt lock removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
08/2017
5.0
locksmith
  + -1 more
We ended up needing the lock to be drilled and a new door knob. The new door knob is probably better than the one we had, and we obviously were able to get into our condo. Shay was extremely professional, courteous, and punctual. He spent time explaining every step, and we really appreciated the work.
Description of Work: We locked our keys inside our condo and needed to gain entry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Robert M.
08/2017
5.0
locksmith
  + -1 more
Excellent. Highly recommend. KeyedIn in DC is our condo's go to locksmith. They are quick to respond and call to tell you when they will arrive. Shay is an excellent technician, professional, skilled, and doesn't oversell. Sharon and Roy answer the phone and respond to emails quickly.
Description of Work: Lockout service, lock replaced, keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Susan P.
07/2017
5.0
locksmith
  + -1 more
As I pet sitter I was frantic when the key to clients front door would suddenly not work. At 930 on a Sunday evening, Shay arrived within 20 minutes. He was very professional and understanding. Not only was he able to get into the house (using the back door which I was not able to open either) but he diagnosed the problem and gave me sound advice on how to hopefully avoid another lockout until the homeowner returns home to replace the lock mechanism. Shay was a lifesaver to me.
Description of Work: Front door key would not open lock that was stuck or broken

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Zakia R.
07/2017
4.0
locksmith
  + -1 more
Quality replacement. Higher price than I would have preferred.
Description of Work: Replace lock for a rental unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward W.
06/2017
3.0
locksmith
  + -1 more
Disappointing experience, and we are repeat customers. Paid upfront before work performed, which is strange and something we did not do before. Some pressure at the point of sale. Midway through job wanted additional $75 for screws and hinges, but we protested and the charge was removed. Quality is OK, just make sure you get a few quotes before proceeding. This job was excessively expensive. Ended up paying $500 for a new deadbolt in a metal door which left us unhappy.
Description of Work: Deadbolt installed in metal outside door, keyed to match house keys

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$475

Natasha F.
06/2017
5.0
locksmith
  + -1 more
Roy came out to fix my security door locks and was friendly, fast, and professional. He was very informative of the various options available for locks and home security. He aligned my door frame and VIOLA! my locks were locking properly. I will definitely use them again to replace my locks with a heavier door lock. Also, provided me with an Angie's List discount on service performed.
Description of Work: My security door locks were hard to lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705153703
Trade License Locale
DPOR VA
Trade License Authority
Board of Contractors
Trade License Expiration
05/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Garage Doors,
Doors,
Home Security Systems,
Wrought Iron,
Mailbox Repair,
Home Automation,
Windows - Safety & Security Film,
Welding

FAQ

Keyed In LLC is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Keyed In LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Keyed In LLC offers free project estimates.
Yes, Keyed In LLC offers eco-friendly accreditations.
Yes, Keyed In LLC offers a 15% senior discount.
Yes, Keyed In LLC offers emergency services.
Yes, Keyed In LLC offers warranties.
Keyed In LLC offers the following services: Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM