Keyed In LLC

Getting into my house was becoming more and more difficult because of the broken lock. Angie's List offered a lock smith special which I took advantage of as a member.

Locksmith was very respectable and knowledgable. Listened to my plan of action and completed the work.

Went well. Locksmith had to work hard to get the lock done properly because of the age of the old hardware.

He was professional and timely. It was a positive experience. I am going to compare prices and then choose a service provider to go with.

He is extremely expensive and will only install top of the line. If you don't want to spend a LOT of money, go elsewhere

PLEAS NOTE!!! Always ask for an estimate before having any services done. I had a dead bolt for an exterior door that prevented us from opening the door to the patio. They couldn't figure out how to fix it except to drill a $190.00 hole right down the center which of course had to be restored. I was shocked and offended by the price of drilling a hole that would ultimately destroy the lock. I felt we had been taken advantage of. I had no other option, we had to pay it because we we were having our Xmas party the next evening. However, after I had written a review they immediately came back to replace the lock with a new one without extra charge. I have to positively respond for the effort to correct themselves. I told them to price check themselves before future services and they'll will be fine.

I will use this company again if I require locksmith services. They arrived on time, had the necessary parts, and they even swept up after they finished. I have their business card taped to my refrigerator.

I called on the 29th to set the appointment for between 2pm and 4pm on 1/2. On 1/2 the locksmith, Guy, called at about 1:40pm to say he was in traffic and would be at my home within 40 mins and he arrived at about 2:30pm. My tenant was still moving out with police assistance so there was a lot going on when Guy arrived (terrible situation, but Guy was very patient and understanding). Guy immediately discussed the various options and price points, as I initially only wanted the locks re-keyed. After reviewing options, I decided to get one lock replaced on each door. Guy worked quickly and was done within 40 mins. He also provided consultation on adding a lock on my bedroom door, but that was not an option at the time-- he advised me to go to home depot to get one of the universal old keys for the existing 1930's lock. Not only was Guy extremely professional and fast, he was very kind and patient as my attention was initially focused on responding to police requests to monitor the tenant move out to make sure she didn't steal anything (else). He even gave me pointers on how to get rid of a black eye (again from the tenant), as he was used to them from his time in the Israeli army. What a cool guy! I would recommend Guy and Keyed In a million times over. I couldn't have asked for better service or professionalism.

Showed up on time. Cordial, knowledgeable, reasonably priced. Met my need to have the work done soon!

Guy - came to my house and looked at the locks. Offered to repair and replace the locks which he did. He also gave me a very reasonable price! Excellent service! He worked with my budget!

I called Keyed In LLC to rekey the front door lock to the house. Initially they quoted me $25 to rekey plus the $19.99 service call deal I purchased from Angies list. The estimate that was initially given to me by the guy who showed up at the house was $250 to rekey the front door key and deadbolt lock or $350 to replace both! Both the service dispatch person and his boss got offended because I negotiated! These guys are a rip-off, I recommend doing the work yourself, it will be much cheaper and more professional.

The technician arrived on time and was courteous. He explained our options in sufficient detail ,and although he did make a few recommendations, we felt no pressure to take those recommendations (although I think we did follow his advice). When he didn't have a needed part on hand, he promptly obtained the part without causing us any inconvenience. We would definitely use the service again.

Despite the fact I was calling on a Saturday morning AND just a few days before Christmas, the operator was very responsive. They provided an accurate service response window of only 2 hours. The technician who arrived onsite was very professional and seemed to have an in-depth understanding of the issue and remedied it quickly. They outlined the work, explained the cost, and handled the entire transaction using a mobile app which I thought was very slick. They seem committed to quality work and using the best technology. Overall, would highly recommend using Keyed In for all future locksmith needs.

We had just moved into our new home so wanted to switch out the locks as soon as possible. They scheduled an appointment for the same day and got the work done same day. Great Experience

The technician called a little while before arriving, so we knew when to expect him. He was efficient, knowledgeable, and friendly.

While he was on time and did the re-keying quickly, I thought they were expensive. It took 10-15 minutes to remove, re-key and replace the lock, for which he charged $100 not including travel (that was paid through coupon on Angie's List). He then gave me a and quot;and quot;discountand quot; of $15, then another $5, so I paid $80. I thought that was pricey for 10-15 minutes worth of work, and he left smudges on my white door.

Keyed In did a great job rekeying my locks on newly purchased home. 17 locks plus they replacedone for free and did a home security review. Overall very happy with their work and having the number of keys down to just 4 for the whole house! They are really pros.

Keyed In LLC (specifically Chay) was wonderful to do business with. They were immediately responsive to my initial inquiry email and were able to set up a consultation within short notice during the exact date/timeframe I'd requested - excellent customer service! When Chay arrived for the consultation, he was able to quickly examine my request and provide an instant quote. He'd also come prepared to fulfill the request on the spot, which I opted to do. Not only did he have my door lock changed within minutes, but he also provided me with two keys. Overall, a very positive experience. Chay was professional, friendly, and responsive. My only critical feedback is that I had a 15% Angie's List coupon, and even with the coupon, I felt the price to be touch high. But sometimes excellent customer service and immediate responsiveness outweighs this, as was the case here. Thank you Keyed In LLC and Chay! I will definitely recommend you to friends and neighbors and will keep you in mind for future locksmith needs!

The locksmith arrived promptly, reviewed the entire project, and provided what I felt like was a fair price for the amount of work. I agreed with his cost, so he spread out his tools and got to work. The task was completed in a reasonable amount of time, with minimal disruption to the other goings-on in the house. He was very pleasant and focussed. I would definitely recommend their services to anyone in need, and will be calling them again should the need arise.

2 locksmiths arrived on time, offered me a range of choices for the lock replacements and were done within the hour. At my request, they even made a small repair of another lock without an extra charge. They applied the $19.99 coupon to the service call, but I can't say I saved that much by using it.

Great, quick, easy and well explained.

I made an appointment, but I was not able to use the Deal because I wasn't able to use it on the day I originally scheduled it for but they were very flexible, accommodating and willing to work with me. They were extremely professional, courteous and concise, they didn't try to hassle me at all.

Guy called to say he was on his way. So polite, punctual, patient. Sweet with my dog. Did a great job - would highly, highly recommend him. Also a lovely person. Very professional.

The installer was on time and preformed the service that I requested.

Excellent! The technician arrived on time, quickly assessed the situation, provided an estimate and completed the work. He was a complete professional.