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Keyed In LLC

Locksmiths, Garage Doors, Doors,

About us

Keyed In provides everything from commercial to residential locksmith services – such as re-keying, lock installation, and replacing locks and keys – to access control systems, security cameras, entry doors. security storm doors, garage doors, window bars and comprehensive security packages. Our professional technicians aspire to stay on the cutting edge of security innovation, enabling them to effectively upgrade security systems and create customized designs. DCJS License # 11-8123.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,529 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 1529 reviews

John M.
06/2015
5.0
garage doors, locksmith
  + 0 more
Technician came, hit the switch, declared the motor was shot, and replaced it. All pretty simple.
Description of Work: Replaced motor on garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$577

Alex K.
06/2015
5.0
locksmith
  + -1 more
The team was very professional and fast. They arrived right on time and when I had a small issue with a knob they replaced a day later, they came back out immediately to address the problem at no charge. Overall, it was an easy and fast experience.
Description of Work: Replaced two knobs and a deadbolt, and re-keyed one knob and one deadbolt.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mabel L.
06/2015
5.0
locksmith
  + -1 more
Very professional and knowledgeable. A bit pricier than we had expected, but we got four original Baldwin Keys which are very exact and high quality.
Description of Work: Re-keyed 5 cylinders

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ROSEMARY R.
06/2015
5.0
garage doors, locksmith
  + 0 more
Contacted me within the time specified. On the day of the appointment he the tech was running late because they had given him the wrong directions. However, he called twice to let me know of his approximate time of arrival. Even though he had been sent to the other side of town, he still managed to arrive pretty much on time. I appreciated his calling to let me know what was happening. The Big Deal I purchased was for a simple garage door tune up. The door was making a horrible screeching noise every time it was opened and closed. I thought it just needed oil . Turned out the rollers were shot and out of alignment. Guess that was to be expected since they were 20 years old. The price he quoted me seemed a bit high, but since he was already here and the work needed to be done I agreed. So far, I am satisfied with the work done and the techs knowledge. I would use this company again.
Description of Work: Lubricated and tightened garage door. Also, replaced and aligned rollers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Michael L.
06/2015
5.0
garage doors
  + -1 more
Lubricated and checked over garage door, reviewed details and made suggestions for proper maintenance.
Description of Work: Tuned up garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Yarrow S.
06/2015
1.0
locksmith, doors
  + 0 more
They came once and forgot the door handle so had to reschedule. They were super expensive and rude.
Description of Work: replaced our outside door handle

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$419

Response from Keyed In LLC
Dear Member, We appreciate your valuable feedback. It's very rare that our technicians forget parts to complete a job, and though our company has little to no tolerance for this action, we do understand that an occasional mistake can be made. This is why we track the quality of our service and can assure you that this is an isolated incident. Nevertheless, we sincerely apologize for the inconvenience it caused you to have to reschedule your appointment. We also want you to know that it is our policy to give our customers the best customer experience possible, and will speak with the technician regarding this policy. Once again, we appreciate and thank you for your valuable feedback. Sincerely, The Keyed In Team

B. Michelle D.
06/2015
4.0
garage doors
  + -1 more
The gentleman was extremely pleasant and I have nothing but good things to say about him and his work. There was a little mix up with the scheduling, they are very busy with so many offers going on right now which is why I gave a good instead of excellent in the responsiveness and punctuality area.
Description of Work: "Tune-up" on garage door.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$59

ken M.
06/2015
5.0
locksmith, doors
  + 0 more
The installer was great and very nice installation
Description of Work: Put new locks on three doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Austan M.
06/2015
5.0
locksmith
  + -1 more
Shay was great and very professional. He worked quickly and got the job done correctly.
Description of Work: We have a multi-point locking system on our door and the lock box was malfunctioning so KeyedIn and Shay replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Helen B.
06/2015
4.0
locksmith
  + -1 more
The provider wanted to install a lock which was different from what was requested. He finally installed the requested lock but stated that it was not a good lock. I reported to the provider that the lock he installed does not work smoothly and he stated that he would come back another day to work on it.
Description of Work: Replace bolt lock on side entry door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$146.32

Sarah E.
06/2015
5.0
locksmith
  + -1 more
Customer service agent was responsive and was able to dispatch locksmith within 3 hours. Locksmith was efficient and professional. Great experience!
Description of Work: Replace spindle and door knob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Daniel W.
06/2015
5.0
garage doors, locksmith
  + 0 more
Keyed In was very professional. They gave me a two-hour service window and 30 minutes notice. It took three visits to complete all of the work. The first visit was for an estimate and they completed the lock-servicing then. The second visit was to re-balance the garage door springs, which they ended up replacing because someone had installed radically too big/powerful springs on the door. The final visit was to replace the seal on the bottom of the garage door. They were very professional and efficient workers. The price may have been a bit more than I could have gotten elsewhere but they did excellent and neat work and walked me through everything. It was nice I could get locks and garage issues fixed by the same company.
Description of Work: Re-keyed a lock, replaced/upgraded two other locks, re-balanced garage door by replacing springs, replaced bottom seal on garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lynn C.
06/2015
4.0
garage doors
  + -1 more
8 June 2015 I had a peep hole put in the door. The cost for this was $235.00 - $45.00 service call for total due was $192.18.The 19.99 that I paid for the deal on Angie's List was not taken off. The provider said that he all ready discounted the items. The bill was $45.00 for peep hole and $145.00 to drill a hole in the door and to put the peep hole in. I told him that I felt the price was too high for 30 minute or less job. He said it was the going rate per job. Before the provider left I did ask him about my garage door. He made me feel that my door was not safe and the rollers would come off the track, it needed to be replaced. I building is only 3 years of age and I am the only owner that has used the garage. I just wanted the door to not squeak so loud he said he would send an other person out the next day to give me an estimate. I also needed a weather strip replaced on one side of the garage door. 9 June 2015 The employee was more friendly and professional and really listened to me. He replaced the weather stripping, lubed the rollers and adjust the track. It cost me $100.70 for the work to be done. He really inspected the garage door and told me the door was working fine and did not need to be replaced. The quality of the work was great. They were on time. Ratings were done for both individuals on an average, which was hard to decided.
Description of Work: 8 June 2015 Installed a peep hole. 9 June 2015 Replaced a seal for one side of my garage door, Lubed the door and adjusted the way it went up and down.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$292.88

Becky S.
06/2015
5.0
locksmith, doors
  + 0 more
It was a great experience from beginning to end. The locksmith was professional and very knowledgeable about his trade. He presented options for me, and he allowed me to talk to my brother on the phone before making a decision. I didn't feel rushed or pressured at all. I listed "B" for price just because it was more than I anticipated, but I was not familiar with prices, so that's more just my own reaction. The job was completed perfectly, and the locksmith took the time to let me "practice" with the new lock, and to show me all the features. He cleaned up and overall he was great to work with. I felt he and the company had my best interest in mind throughout. As a side note: my brother I called is actually a locksmith in Minnesota, and he confirmed the pricing was fair. 10-25-15 Unfortunately, just a short time later, the whole lock unit is loose and I am contacting the company. I showed video I took to another locksmith and was told it was improperly installed.
Description of Work: Installed top grade deadbolt lock on my front condo door with a non-duplicating key system

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$700

Donna S.
06/2015
4.0
garage doors
  + -1 more
It took him about 5 minutes, but when I tried it, it didn't work properly, so he checked it again, replaced a bolt on the guide the rollers go up and down on. All together it took him about 15 minutes at the most. He did everything fine, but I think the cost of $225.00 for new eyes and 15 minutes of work is ridiculously high.
Description of Work: Keyed in LLC. He replaced the eyes for the automatic garage door.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$225

Carmelo C.
06/2015
4.0
locksmith
  + -1 more
The technician was on-time and was courteous. The job was explained well and was done quickly. But the cost was extreme. It would have been cheaper to go buy a new lock/deadbolt set of 3/4 from a hardware store and DIY (for the rekey portion). As for the new lock and deadbolt, let's just say I could have bought those at a hardware for half the price I paid for them. They would say their locks are better than those at a hardware store but in actuality the locks are the same. If convenience of having one key for all locks and quality work is what you're looking for, use this company; otherwise DIY.
Description of Work: Rekeyed 10 locks and replaced one lock and deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Kathy C.
06/2015
5.0
garage doors
  + -1 more
It was a good experience from the beginning, when Kylie took my call to schedule the inspection. She was very helpful and worked with my schedule. Art called to let me know that he was on the way. He arrived on time, and went to work immediately. His inspection was thorough, and he lubricated everything. I asked him to help me program my garage door opener in my car, as I had an older garage door opener that I could not sync with my car, and he worked with me to get it done. I am really happy about that. I don't need the remote anymore, which is a big help. I am very pleased with the entire experience.
Description of Work: Inspected and lubricated my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Denise M.
05/2015
5.0
locksmith
  + -1 more
The technician was great - very creative in finding a solution to fix an unusual break. He was very clear on costs and plans throughout. The lock works great. I would use them again.
Description of Work: Fixed broken lock on french door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ruth N.
05/2015
5.0
locksmith
  + -1 more
He did a great job and we would definitely use him again.
Description of Work: Keyed In installed new motor on garage doors and two doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jessica M.
05/2015
5.0
locksmith
  + -1 more
It was a fantastic experience. I was very impressed with Keyed In from beginning to end. They were exceptionally professional, timely, considerate, knowledgeable and eager to help. We reached out to them for help in opening our broken safe. They helped us and really went above and beyond. We felt the locksmith knew his business very well. We will definitely use them again and highly recommend them to others. We will be using their expertise when we purchase a new safe.
Description of Work: Gained access to an electronic safe that was not working properly; picked lock and drilled through locking mechanisms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Margie W.
05/2015
4.0
locksmith
  + -1 more
I did not use the provider.
Description of Work: Sorry, time slipped away from me and I did not use the provider. My door is not fixed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$19

Ruby H.
05/2015
5.0
auto repair, garage doors, locksmith
  + 1 more
It went very well. The young man who arrived was very efficient and a true professional
Description of Work: Serviced my garage door, and lubed the hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kay L.
05/2015
4.0
garage doors, locksmith
  + 0 more
My door was reprogramed but it took hardly any time and I felt it cost too much for what was done. Other than that, what I asked for was done.
Description of Work: Fixed my garage door opener that needed to be reprogramed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Stephanie K.
05/2015
5.0
locksmith, doors
  + 0 more
Technician arrived promptly (actually a few minutes before the 2 hr service window). He was professional, courteous, and worked efficiently. The service was within the voucher amount, so I didn't pay anything over my Angie's List voucher. I am happy with the service and would definitely use Keyed in LLC in the future.
Description of Work: Reviewed door function, eliminated squeaking, secured j- bracket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kerry Anne W.
05/2015
5.0
garage doors, handyman service
  + 0 more
The service was great. Scheduling was fairly easy and the actual provider called my cell before arriving. Once there, they were friendly and prompt. They had to order the proper weatherstripping and were very good in contacting me about rescheduling. I was very very happy with my service.
Description of Work: KeyedIn came out to my house and fixed my garage door - it was missing the weather stripping and one of the metal sidings was loose. They repaired the loose metal sheeting and replaced the weatherstripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705153703
Trade License Locale
DPOR VA
Trade License Authority
Board of Contractors
Trade License Expiration
05/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Garage Doors,
Doors,
Home Security Systems,
Wrought Iron,
Mailbox Repair,
Home Automation,
Windows - Safety & Security Film,
Welding

FAQ

Keyed In LLC is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Keyed In LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Keyed In LLC offers free project estimates.
Yes, Keyed In LLC offers eco-friendly accreditations.
Yes, Keyed In LLC offers a 15% senior discount.
Yes, Keyed In LLC offers emergency services.
Yes, Keyed In LLC offers warranties.
Keyed In LLC offers the following services: Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.

Contact information

4401 Connecticut Ave NW Ste 257, Washington, DC 20008

http://www.keyedinllc.com/

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM