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CleanstarsUSA

House Cleaning, Blind Cleaning

About us

You can check our website for affordable new HOT DEALS posted on everyday. CleanstarsUSA is considered as one of the leading and quality housecleaning companies you shouldn't miss to ignore. We serve many regular customers in Maryland, Washington DC and Virginia. Our company specializes not only housecleaning services, but also construction and commercial cleaning services as well. To need your exceptional needs, we always train our teams and never fail to use innovative tools to make the cleaning process more effective and easier.

Business highlights

10 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.

Services we don't offer

we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 245 reviews

Susann H.
02/2017
5.0
house cleaning
  + -1 more
Outstanding! The ladies who came (Ana was one of them) were very thorough and detailed. They did a wonderful job of getting the house ready for the next owners. And they were so nice. It was a pleasure working with them. I would highly recommend them!
Description of Work: Clean the entire house before settlement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Jill K.
02/2017
1.0
house cleaning
  + -1 more
was late over 2.5 hours. however, the most part bothered me was the low quality work they did. 3 ladies came but only 1 can do relatively quality work, the other two just wasted time, and one of them was very sneaky and tried her hard to avoid serious work. I asked them to wear shoe cover but only one did. If other good reviews are true, I think the team I met was the worst in this company. the manager was responsive and tried hard to solve problem, but unfortunately the maids were bad. will never hire from this company again, as all I care about is quality work.
Description of Work: house cleaning for 6 hours

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0

$99

Response from CleanstarsUSA
We are sorry to hear that you had this unfortunate experience with that team. We assure you that we will take this into consideration as we value our customers and their opinions. We kindly ask you give us a call if you reconsider and give another chance to serve you, We will do our best to fulfill your expectations.

Carol S T.
02/2017
5.0
house cleaning
  + -1 more
Outstanding cleaning of my home, it sparkled. I was having surgery and wanted to have my home in order during recovery. The bathroom was sanitized and so clean. The shower doors looked NEW! one lady reviewed my requests and relayed to the other lady and they went different directions and began their work. I requested they use my vacume cleaner and also the polish I use on my furniture along with soft rags. They accomadated my requests. The granite countertops were shing and kitchen spotless.
Description of Work: Clean 2 bedroom, 2 bathrooms, living, dining and family rooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Emanuel C.
02/2017
5.0
house cleaning
  + -1 more
EXCELLENT ALL THE WAY! I even paid extra to give the ladies who came out a gratuity for their hard work. The building feels amazing and they were on time and worked very hard :). I enjoyed working with this company and they will be hired again.
Description of Work: CleanStarsUSA was hired to clean our historic row house in DC. The cleaners were professional in every way and did an amazing job. I am more than happy to hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Dennis B.
02/2017
5.0
house cleaning
  + -1 more
The two ladies showed up between 0700-0730 as I was told. We took a few moments to go over what I wanted to get done in the 3 hours. Even though not everything could get done given the time frame a lot was accomplished. They did a great job on all 3 bathrooms and the 4 bedrooms. The living and dining rooms were also cleaned very nicely.
Description of Work: Bathroom and general cleaning of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Claudia V.
01/2017
4.0
house cleaning
  + -1 more
They were very professional and knew what to do without a lot of explanation from me. The reason for the B rating is that some area's were missed i.e. bookcase shelves in the great room. Also, housekeepers that I have had in the past will change bed linens. This service was not listed on the company sight, so I did not ask for it.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best

Sandy T.
01/2017
5.0
house cleaning
  + -1 more
The ladies arrived a little early, stayed for three hours and did a very nice job. I always judge the quality of bathroom cleaning if i see the magnifying mirror I have attached to the wall, dusted and cleaned. Often it is overlooked, but yesterday it was done and cleaned thoroughly. I also asked them to take their time with the wood floors, as our son's dog who visited the day before is a slobberer. They also did a great job on the floors. No doggy slobber was left.
Description of Work: We had our two bedroom, two and a half bathroom condo cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Hannah F.
01/2017
4.0
house cleaning
  + -1 more
I took advantage of a $99.00 cleaning special (2 ladies for 3 hours); the work they did was well done.
Description of Work: I needed help with dusting all surfaces to include blinds, cleaning two bathrooms and kitchen, cleaning the interior windows of a three bedroom condo and vacuum all rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Sue C.
12/2016
5.0
house cleaning
  + -1 more
Excellent, couldn't have done it better
Description of Work: Cleaning of entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

William M.
12/2016
5.0
house cleaning
  + -1 more
Cleaners were on time, thorough and professional.
Description of Work: General cleaning, vacu

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Melanie B.
12/2016
5.0
house cleaning
  + -1 more
Cleaners were highly professional, effective, communicative, and responsive. They left my house sparkling, clean, and organized.
Description of Work: Three story, three bedroom, three bathroom town house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Dori S.
12/2016
4.0
house cleaning
  + -1 more
They arrived early and got right to work. I heard vacuuming and know they did it--but they brought their own vacuum cleaner which was NOT up to the job of getting the cat hair off of our downstairs rug (in the room where our cats spend the most time). My own vacuum was, but I didn't realize they hadn't used mine (I got it out for them) until after they left. They did clean the baseboards on the stairs, which I'd forgotten to ask for, so I was happy about that. But, in my bathroom, they didn't wipe down the faucets on the tub or sinks, clean the mirrors, or clean the glass shelves, windowsill, or the top of the storage cabinet. So, I had to do all of that. All-in-all, so-so. The owner was very professional and called to see if I was happy--and I *was*--until I noticed the details.
Description of Work: We were having a holiday party & were out of town the weekend before, so I wanted someone to vacuum, dust, mop floors, wipe down all surfaces, and pay special attention to our three bathrooms and clean the outside of the stove.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$169

Response from CleanstarsUSA
Dear [Member Name Removed], Sorry for inconvenience, we'll try to do our best to serve you in a better way next time.

Martinez A.
12/2016
5.0
house cleaning
  + -1 more
They did a really good job. All of the places that I hate to clean, they hit them all and did a good job. One thing that could have made it perfect is if they had fluffed my pillows and folded the throw blanket on the couch so that when I walked into the freshly cleaned home that over and beyond touch would have made it spectacular!
Description of Work: I needed a thorough cleaning to include dusting, wiping down baseboards, and blinds.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$159

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Amanda M.
12/2016
5.0
house cleaning
  + -1 more
It went really well! The house was very clean. The only thing that could have gone better is that They were supposed to stay until 10am and I would look at the work before they left. So I came back from the grocery store as fast as I could to be there before they left. Arrived home at 9:50am and they had left already. Had I known, I would have taken my time. Also, I missed the chance to tell them one or two (minor) things they could have done better (maybe they could have used the ten minutes to do those things). But again, those are minor things that can be solved with communication. The company was very open to dialogue and the cleaning was excellent! I'm sure we could easily solve the minor issues with conversation. I would hire them again for sure!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Julia R.
12/2016
5.0
house cleaning
  + -1 more
Cleaning staff was on time, responsive, hard working and friendly. The office staff was easy to schedule with as well.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Trish W.
11/2016
5.0
house cleaning
  + -1 more
Good! They clean 3 bedrooms, two bathrooms, kitchen, living and dining room.
Description of Work: Cleaned one leave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Suneal G.
11/2016
5.0
house cleaning
  + -1 more
The cleaners (2) arrived within 10 minutes of the scheduled window (horrible beltway traffic) by 7:40 a.m., accommodating my early morning request! The cleaners were extremely polite, efficient, and detail-oriented. They. Cleaned. Everything. I mean, EVERYTHING. I'm pretty sure they even swept/mopped our basement's concrete floor. Like I said, everything. They vacuumed and mopped all hardwoods, vacuumed all carpets, thoroughly cleaned all kitchen surfaces, inside Refrigerator, Oven, Microwave, Cupboard, and all faucets, meticulously cleaned the bathroom, faucets, fixtures, bath tub, sinks, under-sinks, dusted the entire place (including window blinds, closets, doorknobs) and simply performed at a superior level. This team is amazing. Highly recommended. We'll definitely consider using them again. Do yourself a favor. USE. THIS. COMPANY.
Description of Work: We purchased the Angie's List coupon for move-in cleaning, in our newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Karen J.
11/2016
5.0
house cleaning
  + -1 more
Excellent quality of service and easy to deal with. I look forward to having them back out to do it again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Jillian T.
11/2016
5.0
house cleaning
  + -1 more
Used CleanstarsUSA for the first time and were absolutely thrilled with the results. We chose the thorough cleaning deal and two ladies came out for 3.5 hours to clean our entire townhouse. They did a really fantastic job and had such an attention to detail - seriously they did not miss a thing! The inside of the fridge and oven even look like new now. We were impressed. Also from the start, booking was easy, flexible, and accommodating. Have already recommended to a number of friends and would definitely book with them again!
Description of Work: Thorough cleaning of 1600 sq ft townhouse, 3 bedrooms, 2.5 bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Ben L.
11/2016
5.0
house cleaning
  + -1 more
The team did a fantastic job. My wife and I were very pleased with the lasting impact of their job. Great attention to detail (dust, corners, under couch cushions).
Description of Work: General cleaning and tidying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best way.

Sharada V.
11/2016
5.0
house cleaning
  + -1 more
Excellent! 1st star - They were on time 2nd star - Appointment was very easy to make, the person making appointment, was very good at following up and providing alternative timings. 3rd star - The cleaners looked professional 4th star - The cleaners were not chatting or wasting time over the phone. Had energy even after 3 hrs of cleaning 5th star - The cleaners did not frown when i asked them to vacuum the couch instead of just dusting them. These guys are hard working, and the deal is worth every penny. I do not get very lucky with Angies list cleaning deals, but this one is sure a keeper!
Description of Work: 6 hours of cleaning on a 3000sq ft single family home with 4 BR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best [Member Information Removed].

Gwenn B.
11/2016
5.0
house cleaning
  + -1 more
I am very happy. Two ladies came to my house, I showed them what needed to be done and they went above and beyond. No more dust, carpets vacuumed, everything orderly...I felt like I was in a hotel where your room is just cleaned! I will order that service again.
Description of Work: Housecleaning. I had been ill and could not get my housekeeping chores done. I decided, for the first time, to hire cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Thomas Y.
11/2016
5.0
house cleaning
  + -1 more
went very well; 2 ladies arrived on time; both were courteous, efficient and hardworking; excellent job.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best way.

Christopher M.
11/2016
5.0
house cleaning
  + -1 more
Our first experience with CleanstarsUSA was very positive. The maids were punctual and started right away. The quality of the cleaning was very good. I will definitely use them again.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best way.

Travis S.
11/2016
5.0
house cleaning
  + -1 more
This cleaning company scheduled according to my schedule making it convenient for me. They showed up on time, they did exactly as asked and did a great job cleaning! I was super impressed with everything going according to my expectations and will definitely use them again for cleaning the entire home.This cleaning was just focused on bathrooms and kitchen so it a sampling of their services for me but I was pleased and will have them back to clean a lot more of the home next time and will leave an updated review. I am a picky home owner who notices the details and I will say they did a good job cleaning those little things that drive me crazy when I hire a cleaning company and they do not clean the details. Will definitely use again!
Description of Work: Cleaning bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best way.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning

FAQ

CleanstarsUSA is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CleanstarsUSA accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CleanstarsUSA offers free project estimates.
Yes, CleanstarsUSA offers eco-friendly accreditations.
Yes, CleanstarsUSA offers a 5% senior discount.
Yes, CleanstarsUSA offers emergency services.
No, CleanstarsUSA does not offer warranties.
CleanstarsUSA offers the following services: General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.
we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM