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Bartlett Brainard Products Co

Windows, Doors, Siding,

About us

Exterior Home Contractor: Certified in Lead Safety in accordance with 40 CFR Part 745 * GAF/ELK Certified * Mastic/Alcoa Certifed * Fully licensed (CT502399) and insured (liability, workmen's comp) * Longstanding Accredited Business of the CT Better Business Bureau * Family-owned business * Award winning service - Two time winner Torch Award from Better Business Bureau

Business highlights

88 years of trusted experience

Services we offer

Siding, windows, doors, porch additions & enclosures, roofing, gutters & leaf protection.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-34 of 34 reviews

Alan K.
07/2016
5.0
decks
  + -1 more
unknown
Description of Work: Exceptional roofing and gutter work. Crews were efficient, hard working and thoughtful in cleaning up worksite. Project well coordinated that included associated carpentry and insulation. Great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Florence K.
01/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Bartlett & Brainard installed our sun porch windows a couple of years ago. We were so pleased with their work that we felt confident they would do an excellent job replacing our siding, which they did. We highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

John R.
02/2015
3.0
replacement windows
  + -1 more
Estimate was too high.
Description of Work: Gave estimate for slider

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,800

Stephen H.
07/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 29 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

eileen H.
06/2014
5.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: Replaced the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD G.
09/2010
5.0
remodeling, doors
  + 0 more
They did a good job. I am pretty careful when I research people. Not a lot of people did that kind of work. They did exactly what they said that would do. Their price was quite fair.
Description of Work: Bartlett Brainard Products rebuilt a basement hatchway and replaced the doors about a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William G.
08/2010
5.0
replacement windows, doors
  + 0 more
We were given a recommendation to seek out Band B so we stopped by the showroom. We were given a general overview of their products and an appointment was set to go over our options in more details and to order the doors. About a month and a half later, the doors arrived and were installed within one day. We were also given a recommendation by Band B for a painter who we met with to select our paint and stain for the doors. Everything looks terrific and we're very happy with the quality of the doors and the ease of the whole process.
Description of Work: Installed 2 heavy duty, well insulated vinyl, foux wood grain doors as the front door and back door to a porch. The front door was a 2 pane door and the back door a 9 pane. Both had polished brass knobs, handles and deadbolts. Also installed were two heavy duty storm doors for the side front entrance and porch. Both doors are well insulated, sturdy with safety glass and have panes that collapse into themselves exposing a screen (so screens don't have to be put away). B&B also recommended a painter to paint the front and back doors to our liking, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

RICHARD G.
09/2008
5.0
remodeling
  + -1 more
Finding somebody with experience with hatchways situations like ours is not easy. When I spoke with Cathy Davis at Bartlett Brainard it was immediately very clear that she knew exactly what she was talking about. My dealings with the company went very well. They were always very clear and direct, friendly and reasonable, and they explained everything. Considering the amount of work involved, the price was very reasonable. The quality of the workmanship was very good. The concrete guys and the hatchway installer all were experienced, friendly and skilled. A few days after the work was completed, we got hit with a huge amount of rain from the tail end of Hurricane Hanna. The old hatchway would have leaked like a sieve, sending a stream of water into our basement. Hanna and its buckets of rain came and did their worst, but not a drop came through the new hatchway.
Description of Work: Our basement hatchway doors had rusted out, and during heavy rains water was getting into the basement both through the rusted hatchway doors and also over the concrete footing that the hatchway doors sat on (the top of the concrete was roughly even with ground level). Bartlett Brainard came out and looked at the situation before they bid on the job because they wanted to see the situation in person to decide what we actually needed to have done. Cathy Davis runs the business carefully, and they don't just assume that the customer knows what needs to be done to solve a problem. They recommended that the concrete footing for the hatchway be raised about 5 inches with the new hatchway doors being installed on top of that. They removed the old rusted hatchway and some badly done concrete work, built forms and poured new concrete to raise the hatchway about 5 inches. At my request they also delivered the new hatchway a few days before they were going to install it so that I could paint the parts of it that would not be easily accessible after installation (they were very cooperative, reasonable and easy to work with). After the new concrete had cured for a couple of days, they installed a metal cap on the concrete and then the new hatchway doors on top of all that. The original hatchway had been attached to a large piece of sheet metal where shakes had been removed from the house for the hatch installation. That metal sheeting had always been visible, making it look like the original hatchway had been installed hastily and as an afterthought. Bartlett Brainard, however, removed that metal plate, attached the hatchway door assembly directly to the house, and then installed shakes to match the rest of the house and to make it look like the hatchway actually belonged there. In other words, the Bartlett Brainard installation made it look like the hatchway doors really belonged there as part of the house and not as an afterthought, and Bartlett Brainard's work looked a whole lot more professional than the original hatchway they replaced. All demolition and construction debris was removed from the premises at the end of each work day (the overall installation involved two work days).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,765

DIANE D.
09/2007
5.0
replacement windows
  + -1 more
They were prompt, very professional and Cathy the owner was a joy to do business with. The workers were courteous and very good workers. The quality of the windows is very good and the workmanship is just as good. The complex looked at other contractors to perform the work but they considered this company the best company to do the work for the complex.
Description of Work: Our Condo Board hired Bartlett Brainard to replace the windows for our entire condo complex. The price for the project that is quoted is for one unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300
    • 1
    • 2(current)

Contact information

75 Talcott Rd P. O. Box 330037, West Hartford, CT 06110

http://www.BartlettBrainard.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 11:00 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Windows,
Doors,
Siding,
General Remodeling,
Roofing,
Gutters,
Insulation,
Garage Doors,
Hardware & Home Improvement Stores,
Decks and Porches,
Sunrooms and Patio Enclosures,
Screen repair

FAQ

Bartlett Brainard Products Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 11:00 AM

Bartlett Brainard Products Co accepts the following forms of payment: Check
Yes, Bartlett Brainard Products Co offers free project estimates.
Yes, Bartlett Brainard Products Co offers eco-friendly accreditations.
No, Bartlett Brainard Products Co does not offer a senior discount.
No, Bartlett Brainard Products Co does not offer emergency services.
No, Bartlett Brainard Products Co does not offer warranties.
Bartlett Brainard Products Co offers the following services: Siding, windows, doors, porch additions & enclosures, roofing, gutters & leaf protection.
Ask for Details

Contact information

75 Talcott Rd P. O. Box 330037, West Hartford, CT 06110

http://www.BartlettBrainard.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 11:00 AM