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Superior Home Services

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Superior Home Services has been in business since 1989 and is owner operated. All of our cleaning associates are bonded and supervised. We help over 700 families in our area of service with their cleaning needs. We use an 80 point check list when cleaning your home, servicing some of the most exclusive households in Fairfield & Westchester counties.

Business highlights

36 years of trusted experience

Services we offer

House Cleaning (all rooms including kitchens & bathrooms), Window Washing, Carpet Cleaning, Wood Floor Polishing and Buffing, Yard Clean Ups, Power Washing

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.378 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
13%
3
8%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.3
responsiveness
4.6
punctuality
4.6
Showing 51-75 of 78 reviews

Steve R.
06/2016
1.0
window cleaning
  + -1 more
unknown
Description of Work: I Pre paid and vendor never could schedule a time to do service and was not responsive to my 4 attempts to schedule. My first time using Angie's Place and very suspect about using again. | |Angie's list rated them an excellent vendor and ended up quite the opposite

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Elissa A.
05/2016
1.0
window cleaning
  + -1 more
unknown
Description of Work: I paid the fee for the deal to Angie's List. The provider never responded to my emails and when I called him claimed he never received my emails (although he had my address). I am demanding a full refund immediately, from Angie's List. I do not want this man in my home.
Rating CategoryRating out of 5

Response from Superior Home Services
We spoke with Ms. [Member Name Removed] on April 28 and made an appointment on 5/16/2016, 8:30 am. Some time later received a message that client change her mind and asked for refund.

Annie S.
03/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

janet O.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: All went very well. Very flexible and easy to work with. Very professional did a superb cleaning job on some very dirty jobs. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith S.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They arrived on time and worked diligently to finish the job in a reasonable time frame. Job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelli P.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Helene N.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned the attic, basement, boiler room, garage, and indoor BBQ. They never looked nor smelled so good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Sarah B.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kellyn F.
08/2015
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$160

Response from Superior Home Services
[Member Name Removed] contracted SHS Inc. to clean her unit through Angie's List for 6 hrs of labor. This was not sufficient for the amount of work the client required. We offered to complete the work providing she would be willing to spend additional money.The client was not receptive.We did the best We could within the budget. SHS. Inc.

judy A.
08/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mil T.
06/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret F.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great job cleaning condo. Very happy 😐

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lee W.
05/2015
4.0
house cleaning
  + -1 more
Fine. I got a refund.
Description of Work: Nothing. I purchased it, but they refunded my money because I was too far away. I'm only leaving a review because Angie's list won't stop asking.
Rating CategoryRating out of 5

Mil T.
04/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Can you send me an invoice for the 8 hours they worked. I am still waiting to use the rest of the time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Heather P.
04/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: It was fine. They came an hour earlier than they made the appointment for, which didn't work for us - conference call - so we asked them to come back on time. Boris was very nice, listened carefully to what areas I wanted cleaned, which he then translated to the two ladies, then left. The ladies were very focused and moved quickly through the house, then finished at least 15 minutes early and just packed up their things to wait for Boris to return. I should have double checked the work before they left; they'd forgotten to clean the master bath counter; the shower as well I believe. So overall they were ok, and if they were on a regular cleaning schedule over time I expect they'd be not miss any areas. Just am hoping to find better...

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$30

Theresa C.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: What a great experience that was. I'm still finding things that they cleaned and made to look like new again. I purchased the 4 Hour cleaning special that was advertised ... they were done in 2 hours. It was explained to me after that because it was a team of 2, they each put in 2 hours which added up to the 4 hour deal (?) Maybe that should be explained in the description so that there aren't any expectations. Looking forward to working with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Steven G.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Team of cleaners showed up as scheduled and cleaned our house for the price quoted plus sales tax. Would definitely recommend. Boris, who oversees the business is a real pro.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robin S.
04/2015
5.0
house cleaning
  + -1 more
They are good
Description of Work: General housekeeping $25/hr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

CRAIG B.
02/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jackie S.
01/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: We used them for a four hour clean for a specific section of our home (bedrooms). They were prompt, courteous, and hardworking. Unfortunately, there were a few missed areas. I think that might be easy to correct in future, but might take some managing on my part, which I do not have time for now.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$120

Troy M.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Full house cleaning done by 3 women, who certainly knew what they were doing. Very focused and determined, and they seemed to work well as a team to get the job done efficiently

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nathaniel B.
10/2014
4.0
house cleaning
  + -1 more
it went ok
Description of Work: cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$432

Response from Superior Home Services
SHS Inc. has been doing work in Fairfield & Westchester Counties for the past 25 years. This is the first time a client accuses us of lying. It is deeply insulting to me personally and it calls to question the integrity of the company. First some facts: We have received from Angie's List to provide 16 hrs. of labor, paid by the member. It did not specify as to 8 hrs initial & 2 follow-up visits. Subsequently member's wife called to confirm the date, time, and specific requests. She also requested from us to clean windows which was not included in the original work order. On our part we asked for her or her husband to meet us at the start of the project. When my team arrived at the agreed upon time & date no one showed up. I called her and she promised that her husband will be there by noon. In addition the house was full of contractors still working, making our work extremely difficult. Still my crew managed under difficult conditions to do the work. We even did the windows as gesture of good will, although it made the project costly for us since we put in a total of 21 labor hours. We worked until 1:30pm and then left without meeting either the member or his wife. At 6:00pm we received an angry message asking of our whereabouts and that there was still unfinished work left in the house. I returned the call and spoke with the member's wife. She admitted that contractors were late with the work they were suppose to finish before our arrival and she understand that contractors probably created some more dust after we left. I offered to help with the situation despite being in the red on the project. At no time whatsoever did I raise my voice with her. Later on in the week I received a call from the member demanding additional service at no cost and refusing to discuss the matter claiming to be very busy. We always provide our customers with 100% effort. Being insulted in return is unacceptable.

Marjolyn C.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my house. Went very well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul P.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Sydney Q.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean apartment Went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Contact information

31 Parker Ave, Stamford, CT 06906

www.shscleaning.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
8:00 PM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Pressure Washing,
Upholstery Cleaning

FAQ

Superior Home Services is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: 8:00 PM - 1:00 PM

Superior Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Home Services offers free project estimates.
Yes, Superior Home Services offers eco-friendly accreditations.
No, Superior Home Services does not offer a senior discount.
No, Superior Home Services does not offer emergency services.
No, Superior Home Services does not offer warranties.
Superior Home Services offers the following services: House Cleaning (all rooms including kitchens & bathrooms), Window Washing, Carpet Cleaning, Wood Floor Polishing and Buffing, Yard Clean Ups, Power Washing
ask for details

Contact information

31 Parker Ave, Stamford, CT 06906

www.shscleaning.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
8:00 PM - 1:00 PM