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ADT Security Services

Founded 1874 • With Angi since July 2006

4.3

(6) Verified Reviews

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Business Details

Phone Number

Address

90 Shelton Technology Ctr

Shelton, CT 06484

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Description

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer

Verified Reviews

A few reviews for this pro...
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Claire V.
4.0
02/26/2016
unknown
Description of Work
Installed alarm system in my home. The salesman was very thorough in his review of all entry ways and what was required. However, because of the way that the system worked a couple of areas were missed. When I called they came out right away and updated the system. The technician that came out to install the system went through how to use the alarm very quickly. He answered all my questions and left a booklet on operating the alarm and who to contact with any questions. I am now comfortable using my alarm system.
Category
home security systems
Erick E.
5.0
09/01/2015
They showed up on time and he was cordial and made sure to walk me through what he was saying. From the begging he was clear that the offer I had signed up for only had a few sensors and that if I wanted to wire thoroughly it would be more cost. It was disappointing on the price jump but I was expecting it based on previous experiences with alarm companies. By the time he left everything was working and it has continued working since. He also installed a smoke detector and a CO detector.
Description of Work
Install a wireless alarm system in my house.
Category
home security systems
Bob L.
5.0
07/24/2014
not one problem
Description of Work
Home alarm system with fire and CO monitors
Category
home security systems
Anthony B.
2.0
06/19/2014
They have terrible service and are under staffed by their own admission. They said they aren't really staffed to do weekend calls in my area. I've used them for 14 years, and they won't even come out to service us in a timely manner. They cancelled an appointment on us becuase they showed up an hour early and we weren't available.
Description of Work
They service our alarm system.
Category
home security systems
Edward L.
5.0
06/20/2012
I've been using them for 11 months. I haven't had any issues with them. Their service rep was prompt and helpful. I have no point of comparison for the price but it seems reasonable.
Description of Work
I use ADT for my alarm system. The system was already installed and I reactivated it.
Category
home security systems
CHRISTI W.
5.0
07/31/2006
THE SERVICE ONLY TOOK ABOUT AN HOUR AND A HALF TO FINISH. THEY DID A REALLY GOOD JOB OF EXPLAINING TO ME WHAT WENT WRONG AND HOW THE WERE GOING TO FIX IT.
Description of Work
THEY CAME TO FIX MY ALARM SYSTEM.
Category
home security systems

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to:https://www.elicense.ct.gov/
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, PayPal
    Senior Discount
    Ask for Details
    Warranties
    No

    Services Offered

    Home Security & Automation.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about ADT Security Services

    How is ADT Security Services overall rated?

    ADT Security Services is currently rated 4.3 overall out of 5.

    What days are ADT Security Services open?

    ADT Security Services is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does ADT Security Services provide

    ADT Security Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, PayPal

    Does ADT Security Services offer free estimates?

    No, ADT Security Services does not offer free project estimates.

    Does ADT Security Services offer eco-friendly accreditations?

    No, ADT Security Services does not offer eco-friendly accreditations.

    Does ADT Security Services offer a senior discount?

    No, ADT Security Services does not offer a senior discount.

    Are warranties offered by ADT Security Services?

    No, ADT Security Services does not offer warranties.

    What services does ADT Security Services offer?

    ADT Security Services offers the following services: Home Security & Automation.