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Connecticut Basement Systems

4.7

(160) Verified Reviews

Founded 1987 • With Angi since January 2006

Licensed
Trade License Number
HIC .0526823
Trade License Locale
CT
Trade License Authority
Connecticut
Trade License Expiration
11/30/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to:https://www.elicense.ct.gov/

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

33 Progress Avenue

Seymour, CT 06483

Description

Connecticut Basement Systems is your trusted expert for basement waterproofing, crawl space repair, basement finishing, and foundation repair. Using patented, warrantied products, we provide permanent solutions for your home. Have a wet, flooded basement or crawl space? Tilted or bowing foundation walls? A basement you want to finish? We have a solution. We proudly serve homeowners and businesses all throughout Connecticut & Westchester County, NY. Call us today for a free inspection and no-obligation, estimate. Financing available. Additional phones - (203) 881-5090. Award winning....

Verified Reviews

4.7

(160) Verified Reviews

Ratings Distribution

5

118

4

21

3

8

2

10

1

3

Rating Details

Price

4.3

Professionalism

4.7

Punctuality

4.8

Quality

4.7

Responsiveness

4.6

Read reviews by category

basement waterproofing (145)well & water pump repair (34)basement remodeling (13)foundation repair (6)plumbers (12)drain pipe installation (6)HVAC Companies (5)excavating (4)egress window (4)home energy audit (2)woodworking (2)insulation (2)
Showing 1-10 of 160 reviews
3.0

03/18/2021

The consultation went great. Cary came out and spent about an hour measuring and evaluating our basement. He left me with a quote the same day as well as my options. Although a little pricey we decided to go for it. The guys came out a few weeks later to insulate and were here all day. No issues there. However, the basement has not warmed up since and we spent quite a bit of money and were told it...

Description of Work
Insulated our basement

Category ceramic tile,insulation

Cost $3,800

Services Performed? Yes

Work Completed On 02/15/2021

5.0

08/25/2020

Very well done job! Service technicians were knowledgeable and professional, thorough and efficient, kind and polite. I highly recommend the company for basement service.

Description of Work
basement sump pump and dehumidifier service; clean-out crawl space and install tile floor

Category basement waterproofing,basement remodeling

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/25/2020

5.0

08/24/2020

Excellent, the service performed has always been done with efficiency and always on time. Their recommendations has provided additional mitigants to potential future issues and if a issue was risen they have always responded with a sense of urgency, Highly recommend.

Description of Work
Annual Service calls

Category basement waterproofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/16/2020

5.0

08/20/2020

Great results from waterproofing. Turned my spring flooding anxiety to calm. As humidity rose in summer, I put in a small dehumidifier. Made basement noisy as it struggled to dry and produced a lot of heat. As temperatures rose to about 83 down there and the humidity rose to over 68%, I had same people put in a whole basement commercial-grade dehumidifier. The small unit dropped the humidity to ar...

Description of Work
Waterproofing basement system/Whole basement dehumidifier

Category basement waterproofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/19/2020

5.0

07/22/2020

It went well. Had some questions about work done, it took a few days to get the right person. Once did they set a date and came out and answered all my questions. Very thankful.

Description of Work
Crack repair and waterproof

Category basement waterproofing

Cost $3,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/13/2020

2.0

04/04/2020

Connecticut basement System's estimate was more than double of what other companies had quoted. So we had the workndone by a different company.

Description of Work
Basement waterproofing

Category basement waterproofing

Cost $16,000

Work Completed On 10/01/2019

Service Provider Response

Hi Sajini - I am sorry to hear that you were not happy about the price, but our solutions are superior compared to the competition with our patented, warrantied products - we provide permanent solutions for your home. If you ever need us in the future or would like to revisit the estimate, we will always be willing to work with you. Thank you and have a nice day. -Sara, Digital Marketing Coordinat...
2.0

11/19/2019

It's disappointing to only give two stars after this project started out with so much promise. Overall, the renovation is done and the drainage system seems to work but the construction process was very frustrating. +2 Stars The first star is for the salesman who gave a very educational presentation about their systems and drafted up our plans for how they'd renovate our unfinished basement. Plus,...

Description of Work
Basement Renovation and Drainage System Install

Category basement waterproofing,wells,basement remodeling

Cost $40,000

Services Performed? Yes

Work Completed On 08/01/2019

5.0

05/17/2019

I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I...

Description of Work
Fixed groundwater in basement problem

Category basement waterproofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/16/2019

Service Provider Response

Hi [Member Name Removed] - thank you for updating us on your experience with our company. We are extremely happy that you allowed us to amend the problem you were having with our system. And we agree, Jeff and Danny are rockstars! If you need anything else from us please do not hesitate to reach out. Thank you and have a nice day! -Sara, Digital Marketing Coordinator
3.0

03/12/2019

They got back to me too late and couldn't make an appointment for weeks. When I asked for a price for a sump pump, they came in way high.

Description of Work
I needed someone to assess why I have water in my basement for the first time

Category basement waterproofing

Work Completed On 03/12/2019

Service Provider Response

Hi [Member Name Removed], I apologize for any inconvenience you had when trying to schedule an appointment with our company. We are the number one basement waterproofing company in CT and with the recent rains our phones have been ringing off the hook. Our pricing is justified with the quality and warranties that our products obtain. If you are willing to give us a call back, we can try our best t...
4.0

02/22/2019

Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system out...

Description of Work
Drain guard system leading to sump pump in basement

Category basement waterproofing

Cost $4,700

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/11/2019

Service Provider Response

Hi [Member Name Removed], I first want to apologize for not responding to your review in a timely matter. We had a problem of our notifications not being sent to the correct email address. Regardless, I truly apologize that we failed to properly communicate with you after the project was completed. Kris Kelly, who, according to our records was the Salesman you met with originally, no longer works ...

Services Offered

Basement waterproofing. Insulating. Crawl space. Foundation repair. Exterior excavation. Basement finishing. Moisture control. Sump pump installation & repair. Concrete Lifting and Concrete Leveling

Services Not Offered

pour foundations

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
Emergency Service
No
Warranties
Yes