Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 276-300 of 2843 reviews

Paul G.
05/2023
5.0
Great-Wes and his team went above and beyond to make sure everything was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul G.
05/2023
5.0
Great-Wes and his team went above and beyond to make sure everything was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul G.
05/2023
5.0
Great-Wes and his team went above and beyond to make sure everything was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne L.
05/2023
5.0
We had a great experience with NEWPRO. Our installer Brian and plumber John were friendly and courteous. Brian did an excellent job. Our shower is beautiful. We're very happy and satisfied with the workmanship and quality. Many thanks ð  Â

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne L.
05/2023
5.0
We had a great experience with NEWPRO. Our installer Brian and plumber John were friendly and courteous. Brian did an excellent job. Our shower is beautiful. We're very happy and satisfied with the workmanship and quality. Many thanks ð  Â

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne L.
05/2023
5.0
We had a great experience with NEWPRO. Our installer Brian and plumber John were friendly and courteous. Brian did an excellent job. Our shower is beautiful. We're very happy and satisfied with the workmanship and quality. Many thanks ð  Â

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian G.
05/2023
5.0
Did a great job, even left the area cleaner than he started. Thx again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Brian G.
05/2023
5.0
Did a great job, even left the area cleaner than he started. Thx again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Brian G.
05/2023
5.0
Did a great job, even left the area cleaner than he started. Thx again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Brian G.
05/2023
5.0
Did a great job, even left the area cleaner than he started. Thx again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Connie T.
05/2023
5.0
The walk-in shower install surpassed our expectations. One thing we recommend is to ask for Kelton J. Waterhouse for your service installer. His attention to detail is phenomenal. He takes great pride in his work and it shows in the finished product. We cannot recommend him enough. One item to be aware of is to ensure Newpro schedules town inspectors in advance. Our two day job ended up a four day job but they did jump right on it to resolve and the work was completed. Otherwise, the work/service was of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie T.
05/2023
5.0
The walk-in shower install surpassed our expectations. One thing we recommend is to ask for Kelton J. Waterhouse for your service installer. His attention to detail is phenomenal. He takes great pride in his work and it shows in the finished product. We cannot recommend him enough. One item to be aware of is to ensure Newpro schedules town inspectors in advance. Our two day job ended up a four day job but they did jump right on it to resolve and the work was completed. Otherwise, the work/service was of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie T.
05/2023
5.0
The walk-in shower install surpassed our expectations. One thing we recommend is to ask for Kelton J. Waterhouse for your service installer. His attention to detail is phenomenal. He takes great pride in his work and it shows in the finished product. We cannot recommend him enough. One item to be aware of is to ensure Newpro schedules town inspectors in advance. Our two day job ended up a four day job but they did jump right on it to resolve and the work was completed. Otherwise, the work/service was of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie T.
05/2023
5.0
The walk-in shower install surpassed our expectations. One thing we recommend is to ask for Kelton J. Waterhouse for your service installer. His attention to detail is phenomenal. He takes great pride in his work and it shows in the finished product. We cannot recommend him enough. One item to be aware of is to ensure Newpro schedules town inspectors in advance. Our two day job ended up a four day job but they did jump right on it to resolve and the work was completed. Otherwise, the work/service was of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie T.
05/2023
5.0
The walk-in shower install surpassed our expectations. One thing we recommend is to ask for Kelton J. Waterhouse for your service installer. His attention to detail is phenomenal. He takes great pride in his work and it shows in the finished product. We cannot recommend him enough. One item to be aware of is to ensure Newpro schedules town inspectors in advance. Our two day job ended up a four day job but they did jump right on it to resolve and the work was completed. Otherwise, the work/service was of the highest quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joann L.
05/2023
5.0
Steve and Garrett are amazing. They did a great job on my sliding glass door. Everything looks great and they cleaned up nicely as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joann L.
05/2023
5.0
Steve and Garrett are amazing. They did a great job on my sliding glass door. Everything looks great and they cleaned up nicely as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joann L.
05/2023
5.0
Steve and Garrett are amazing. They did a great job on my sliding glass door. Everything looks great and they cleaned up nicely as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob Y.
05/2023
5.0
We could not be happier with Wes and his crew...They installed 2 showers in 2 days and they worked extremely hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob Y.
05/2023
5.0
We could not be happier with Wes and his crew...They installed 2 showers in 2 days and they worked extremely hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob Y.
05/2023
5.0
We could not be happier with Wes and his crew...They installed 2 showers in 2 days and they worked extremely hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
05/2023
5.0
Seth and the plumber were excellent. We are very pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
05/2023
5.0
Seth and the plumber were excellent. We are very pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
05/2023
5.0
Seth and the plumber were excellent. We are very pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine K.
05/2023
5.0
5 stars for Danny and they plumber- they worked so well together. Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

75 Brainard Road #A-2, Hartford, CT 06114

http://www.newpro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
HIC.0605216
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

75 Brainard Road #A-2, Hartford, CT 06114

http://www.newpro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM