Good intentioned yet fell short in a number of things. The shower head spirts out water when running the tub, the replacing tile doesn’t match the rest of the tile, there was no caulking on the side of the damage where it looks moldy and gross, the water knob was switched opposite hot instead of cold ( was fixed yet some aesthetics not so great,) the paint job on the replaced drywall looks splotchy where it looks like there’s been previous water damage ( I asked it to be fixed and it never happened.) We went with it, being that we needed to be home from cost of hotel stays. Overall disappointed, because they asked for even more money, despite all this.
Description of Work: Post Remediation repair/rebuild
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$4,500
Response from BOR Restoration
My sincere apologies for the problems that you noted in your review. As you know this work was completed back in November of 2021 and you just notified us of the problems in June of 2022. If you had notified us at that time, we would have gladly come back quickly to address any valid concerns. In fact, though we are now over 8 months since the job was completed, I am still happy to come back and assess and address your concerns.
Jill A.
08/2022
5.0
BOR DTC is a first class restoration company. We called them to help after our main line backed up in the basement. They showed up immediately and started the restoration process. The BOR DTC team was quick, professional and delivered excellent service throughout the entire process. Their attention to detail and how they treat their customers sets them apart from any other restoration company. BOR DTC educated us throughout the project and took the time to answer all our questions. Highly recommend BOR DTC!! 5 Star Review*****
Description of Work: Water and mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Cathy N.
04/2022
5.0
They were totally professional and speedy and I only regret not calling them immediately
Description of Work: Sewer/water damage mitigation
Rating Category
Rating out of 5
Yes, I recommend this pro
Dan P.
04/2022
5.0
drywall
+ -1 more
It was good. The customer service was good. They were very responsive. They knew how to work with the tenants. They knew how to communicate with the tenants.
Description of Work: They did some mitigation work. They did drywall and made there was no mositure.
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,000
Contact information
9457 S University Blvd Suite 516, Littleton, CO 80126
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drywall,
Mold Testing & Remediation
FAQ
BOR Restoration is currently rated 4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
BOR Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BOR Restoration offers free project estimates.
No, BOR Restoration does not offer eco-friendly accreditations.
No, BOR Restoration does not offer a senior discount.
Yes, BOR Restoration offers emergency services.
No, BOR Restoration does not offer warranties.
BOR Restoration offers the following services: Water Damage Mitigation and Restoration
Mold Mitigation
Fire/Smoke/Soot- Remediation
Sewer backup/leak Remediaiton
Post Mitigation Repair/Rebuild Services
Mold / Asbestos Testing (through 3rd party)