At Footprints Floors Denver, we take pride in offering excellent flooring services on time and at prices that won't break the bank. As a local, family and veteran owned and operated business, our goal is to take care of you the way we would want to be taken care of.
Truly professional- Aaron, Dean and Keith were the best- the floors look like new. Minimal downtime of the kitchen and great information on care of the refinished floor. Definably recommend this company for timeliness and workmanship
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katherine H.
10/2016
4.5
The installers were punctual and answered all my questions and concerns. The floor looks great
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$3,332
Nancy O.
10/2016
4.5
Footprints was great. Good communication, hard workers and a beautiful outcome. They are expensive but I would use them again.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Lee P.
10/2016
4.0
N/A
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Peter S.
10/2016
4.5
Overall project went very well, customer service was very responsive,polite and professional. Thank-you.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
kathy y.
09/2016
4.5
My wood floors are beautiful!!! Reasonable on time and great follow up after job was done!!!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
James B.
09/2016
5.0
Footprint Floors was a great choice. They were able to complete the scope of work in less time than they stated. Their price was about 30% less than everyone else. I have two other projects and will use them again. I can not say enough good things about them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,414
Joyce P.
09/2016
3.0
They did a wonderful job, however we have been unable to get them to come back and fix a problem they knew about and promised to come back and take care of. Unfortunately we paid them in full. They have not returned calls and when we were able to reach them and talk to them we were told that they would take care of it. We are still waiting. Don't pay until you are completely satisfied.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
1.0
Robert K.
09/2016
4.0
Excellent crew, moved and replaced furniture. Swept floors on completion.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$3,500
Jeannie H.
08/2016
4.0
We had our wood floors screened and coated. The cost was very reasonable and the tech did a very nice and efficient job.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Virginia A.
08/2016
5.0
They did a great job. Always contacted me in a timely manner. They completed the work exactly in the time frame they told me they would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda C.
08/2016
4.5
Caring, professional, and timely. They set the expectations up front and met them.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Betty R.
08/2016
5.0
We had question with the alignment of the boards and the company came back out and fix the problem immediately. We were very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael G.
08/2016
4.5
workers were polite, careful with our belongings, and careful in their work. Overall, a very good job, and we are pleased with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cindi R.
08/2016
4.0
The floors turned out pretty well. There were some gaps that needed filling, and they could have removed the baseboards for a nicer look. Some of the darker original stain still shows.
Rating Category
Rating out of 5
quality
3.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
James M.
08/2016
4.0
Thanks to Jimmy Jones and Scott Cambell we got er done.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$3,200
Elena G.
07/2016
5.0
Met with Dan who was pleasant and easy going - Information/estimate provided was clear and very fair - We were apprehensive doing this project and were pleasantly surprised to find that this project was affordable. Joyce (Dan's wife) followed up to monitor progress which gave us peace of mind. The crew that conducted the job were professional and functioned like a well-oiled machine. Job completed in less than 2 days. Really satisfied and would strongly recommend them to anyone thinking about refinishing their wood floors. The outcome was better than we expected! :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kay N.
07/2016
5.0
The cost was reasonable. The overall look of the floors is so wonderful. A few little smudges at the baseboard, but very pleased overall. They showed up when they said they would. They finished the work sooner than they said they would. The guys were nice to work with.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alexandra A.
07/2016
2.5
We hired Footprints to refinish our hardwood floors. It started out fine but then the service was awful after that. We had just had all of our floor boards painted and after Footpritns came in they were completely ruined and had to be re-done. The finish was all over them, including the kitchen island, and they were scratched up. We spoke to the company about this and they were extremely unhelpful. They said that the service lady should have told us this could happen. We were NEVER contacted by any service lady before or after. They also did not put the fridge back like they were supposed to. We had to call and ask them to come back to do so. Side note, the freezer drawer will now not open and that has to be fixed as well. I think the floors look nice but the customer service is not worth it. Not to mention the extra $200 we had to pay to have the newly painted floorboards (literally only a week old) repainted. Not worth it! We called them to see if they could right these issues but never even got a call back. I am not one to write bad reviews but was so frustrated by all of this that I had to.