Footprints Floors Denver

The company missed 2 appointments to finish the job. No one showed up. Now the house will be a mess for another week or more. I may have to hire someone else to finish the job.

efficient and did a good job on the floor

Excellent work...love my floor.

Good overall.

on time, professional.

They were great professionals and delivered like they promised.

Footprints Floors did an amazing job on refinishing our hardwood floor and I would recommend them to everyone! They were prompt for the estimate appointment, gave a fair price for the job, moved furniture carefully and replaced it two days after the floors completely dried, and made our floors look and feel like new! Jon, Bryan, David, and Danny were all very professional and took pride in their craftsmanship. Emily, from their office, called twice to be certain the project was going well! Great company!

Footprints Floors were very professional and completed the job in very timely manner while doing a great job. We replaced laminate floors with site finished wood floors. We absolutely love the finished product. Great customer service. Had some minor issues after completion but a quality control manager was immediately sent over and had a crew over to fix the problem ASAP. Was not asked for final payment until everything was completed to my satisfactory. Great company to do business with.

Good job.

Still trying to get things resolved.

great work

Excellent tile people!!

Great job!

Great prices and easy to work with.

Good work, good price, reasonable time to complete the job.

This was the 2nd company we hired after the first completely botched our floors. Footprints was a dream to work with. They quickly came out and gave us a quote, started the job a week later and the floors were done 5 days after that. They are absolutely beautiful. The whole process was a dream—smooth and seamless. Our project manager (Chad) communicated with us daily, giving us project updates and managing expectations. The crew was extremely professional, knowledgeable and cleaned up every day. They put down three examples of stain for us to choose from (and would have done more if we had asked). We are beyond thrilled with the final product. Would definitely hire this company again. Highly recommend!

Handled all aspects of the job well.

friendly and informative -work done in a timely manner

Floors look beautiful! Focus on detail needed some oversight.

Excellenct Craftmanship! Excellent Customer Service! Affordable!

They were nice.

Very poor vetting of their contract installers. If you get a good one that's fine, but otherwise you're in for a bad time. Our original tile installers were so bad Footprints finally had to change them out (though they sent that bad crew to another install). The second team was great, though there were some aspects of the first part of the install that could not be fully fixed. We kept that second team for the laminate work and they were great. The final result was satisfactory but it was a miserable process. Footprints charges a high price to the customer but pays their installers poorly. For the tile work the installers are responsible for purchasing the backer board and the thin-set. This motivates the installers to cut corners on both items, and we experienced this.