ListenUp

unknown

Order placed on 3/26/13 and paid by check. We were told that the products were available and just needed to be delivered from Denver. Finally delivered part of our order for surround sound to our Colorado Springs home on 4/17 and the subwoofer on 5/14/13. (Note: without subwoofer…system was not worth using.) I thought the install price of $87 per hour per technician to install the surround sound was high. I thought this service install could be discounted since we bought our products from them. It took 2 guys at 3 hours (billed 6 hrs) = $522 for installation of 2 ceiling speakers, and to hook up the 2 tower speakers and center channel. They also charged me $147.87 for materials/wiring (this distance was 19 feet from components to the two rear speakers (access from a convenient crawl space) so about 60 feet of wire. I thought this installation cost of $669.87 was high, especially since I spent over $4,000 on products at Listen Up. (I should have just hired an electrician from Angie's List, which would have saved me some money too!) Multiple phone calls to store and salesperson promising a call back, but none were returned. Listen Up Sight and Sound in Colorado Springs sells nice high end equipment. They are lacking in some follow up though.