We are proud winners of the Angie's List Super Service Award for 11 years in a row in the Moving Category! We are a full service moving company located in Colorado Springs, CO. Helping Hands Moving was created in January of 2004 by us, Shauna and Steve, two residents of Colorado Springs. Combined, we share a 40-year history in the moving industry. A lot of our thanks is to you our customers and our teams. We have made it our goal to provide excellent customer service and unbeatable moving services in and around the Colorado Springs area! Our moving crews have many years of combined experience in the moving industry. They will offer the best quality moves with immeasurable respect! We are fully licensed and insured. We are a member of the Better Business Bureau of Southern Colorado.
Business highlights
21 years of trusted experience
Family Owned & Operated
Services we offer
Full Service Residential & Commercial Moves, Packing & Unpacking, Loading or Unloading of Rental Trucks or Trailers. Moves within your home or office . Spinet & Upright Pianos. Temporary storage for closing issues.
Services we don't offer
Pool Table Moves, Hot Tub Moves, Safes & Pianos over a certain weight.
The 3 guys arrived at the time that was promised. They were very efficient, fast and did an amazing job. They were very careful with all of our belongings & did it with a very positive attitude and all were very friendly and fun guys. Moving is stressful to say the least and they made our experience pleasant. We will be moving our belongings out of storage into our new home in Feb/March and will definitely be calling them back to move us into our new home.
Description of Work: They moved our entire 4 bedroom home into a storage unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Traci P.
11/2014
5.0
moving companies
+ -1 more
My husband and I were very pleased with the service provided.
Description of Work: They moved us from one house to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Elizabeth F.
10/2014
5.0
moving companies
+ -1 more
The were great! Prompt and courteous and I would use them again if I needed to.
Description of Work: They moved us
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Helping Hands Moving
We greatly appreciate your business and thank you for taking time out to make a review!
Julie M.
10/2014
4.0
moving companies
+ -1 more
The only complaint I will say about them is they didn’t have boxes and I guess I just assumed they would have boxes, which seemed like a reasonable assumption. If they didn’t they probably should have said that ahead of time because I had extra things that I had to kind of scramble, so that would be my complaint. It was reasonable. The price was good. They were fine with handling the goods.
Description of Work: For moving I used Helping Hands.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Helping Hands Moving
Thank you for taking the time to give us a review. Unfortunately, do to the amount of space we have on the trucks we are unable to keep boxes aboard with all the other equipment that is needed for moving. I apologize for any inconvenience. Thank you for your business!
Mark L.
09/2014
5.0
moving companies
+ -1 more
The 2 trucks and 5 men arrived on time. I walked the job with them to let them see what they would be moving. With in minutes they had the first box on the truck. All 5 men were polite, friendly and professional. They were concerned about our fragile items and made sure they were loaded safely. My wife and daughters were comfortable with them which is important to me. During the initial consultation with Shauna, she told my wife what to expect. All her promises were kept by her movers. Overall I would give a higher rating if I could and will refer anyone who needs a moving company to Shauna and Helping hands. As a businessman myself on Angie's list I am critical and have high expectations when it comes to customer service. I am glad I hired them.
Description of Work: Loaded our home int the trucks. Transported the household goods to the new home. Downloaded the trucks and put all the household items into the new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,173
Response from Helping Hands Moving
Thank you for the kind words. I know you are a busy man yourself, so I greatly appreciate you taking the time to do such a detailed review. Thanks again!
Koleen H.
09/2014
5.0
moving companies
+ -1 more
This moving company is awesome. Shauna came to our house to determine what we would need to make our move. On moving day, we had 2 trucks and 4 men. They were professional, worked VERY hard and quickly. They loaded our goods with care and efficiency and moved them to our new house in Canon City. They unloaded with care and very quickly. We were extremely please and very happy with their service and demeanor. With all the goods they moved, there was only one problem. There was a gouge on our dining room table. I contacted Shauna and she was very cooperative and willing to make it right. She researched and found a furniture refinisher in our area. We are in the process of having that table top repaired. We have no complaints about the process or her profesionalism in addressing the issue in a timely manner. There was absolutely no quibbiling over getting the repair we needed. I would absolutely recommend this company to anyone in the area making a move. It's a GREAT company and they treat you and your goods with care and profesionalism
Description of Work: Moved household goods from Colorado Springs, CO to Canon City, CO
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Helping Hands Moving
Thank you for taking time out of your busy schedule to give a detailed review. We greatly appreciate your business!
James R.
07/2014
5.0
moving companies
+ -1 more
I hired Helping Hands moving to help in loading heavy furniture into a PODS unit. The two movers, Steven and Mark, arrived a bit early which was good and started in right away. They assessed the situation and started in right away. We had already loaded a number of boxes and things into the unit and they explained that they would need to move some things around to get the remainder of stuff loaded. The did an excellent job of maximizing space in the unit and let me know right away the things they needed from me to make the job successful. I was very pleased with their professionalism and the speed in which they completed their tasks. They were very detail oriented and I could tell they had a lot of experience in packing and loading. I highly recommend Helping Hands. They took a lot of the stress out of a highly stressful situation, were vary personable and did an awesome job!
Description of Work: Loaded heavy furniture from a 2 bedroon town home into a PODS unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Helping Hands Moving
Thank you for taking the time to provide a great review with details. We appreciate your business!
Heather S.
06/2014
1.0
moving companies
+ -1 more
Very unprofessional and slow. Took them twice as long and there was only two of them.
Description of Work: Moved my small house into another small house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Response from Helping Hands Moving
I wish we would have had the opportunity a year ago when the actual job took place to address any and all concerns that you may have had at the time; however, according to our information we moved 2 bedroom sets, a living room set, dining room table and patio set from a home and then went to a storage and moved a bedroom set, living room set and some boxes into the new residence. You stated that there were only 2 men that showed up to complete your job but when you scheduled the move you contracted us for 2 men and 1 truck and that is what you received. The total job took 5.5 hours and no concerns had been brought to our attention until this point which has been over a year ago that the job was complete. As a company we strive to provide the best service possible and we would've been more than happy to address the concerns you had at the time of the move had we been given the chance. We apologize that you feel you did not receive the best service.
Ron K.
06/2014
5.0
moving companies
+ -1 more
Mark and Steven did a great job moving the contents of my large storage unit back into my house. There was more work to be done than I had originally estimated, but they tackled the job and got it done in excellent time. Professional, careful, and very friendly, they were a great team and got me back into my home in no time. I'd definitely use them again.
Description of Work: Moved the contents of a large storage unit into a house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Corine M.
05/2014
5.0
moving companies
+ -1 more
The move went smoothly. it was a bit frustrating because it turned out someone had tried to break into the storage unit and the key or other item used broke off in the lock. Our keys were not able to fit into the lock. This meant we had to drive to the management company and acquire a bolt cutter to get into the storage unit. The workers were willing to wait and in hindsight we should have re-scheduled. A full hour was wasted doing all of this and we had to pay extra for the time it took. This was not really a type of move that warranted needing blankets, etc. but I have no doubt that had it been they would have been careful and packed things carefully. The stuff in the storage was not of great value.
Description of Work: Provider assisted with the movement of items from a storage facility to property that had a garage to store the items in. The house was only a couple of blocks away so the distance was not that far from the storage facility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$2
RENEE P.
05/2014
5.0
moving companies
+ -1 more
The guys were great, they were very friendly and professional, they came to work and work they did. At times the guys were running back and forth from the truck to the apartment. I was very happy with the move and if I ever need help again they will be my guys.
Description of Work: moved all of my apartment into my house and then went to my storage unit and moved all of that as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Rhonda B.
03/2014
5.0
moving companies
+ -1 more
They called prior to arriving to let me know they were taking lunch and then gave the approximate time they would arrive. Once they arrived, they surveyed the home and what furniture needed to be moved and went over the contract with me. Their time does begin when they leave the office and doesn't end until they return to their office. That would have been really nice to know. I was charged, fairly enough, for the additional time. These guys were very polite and worked efficiently as a team. They took great care with all my items from breaking down the beds to putting them back together at the new residence. What I really appreciated was the office's willingness to work with me an my short timeline. I was only given a few days notice from my builder as to when I could move in to the home. Helping Hands worked with me very diligently on the dates that they could move me. Thankfully, they were able to squeeze me in after a job they had in the morning. I have already recommended helping hands to others that are planning their moves. I was very impressed with the service!
Description of Work: Moved all my large furniture from my rental unit to the house I bought.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$323
Response from Helping Hands Moving
I am glad to hear that you were overall satisfied with our services but I was upset to see that you were upset about not being informed of the charge time from when they leave our office until their arrival time, so I checked the messages we exchanged through Angie's List message center to make sure I did cover this because if I had not then I would've had definitely made it right but I did disclose this information in the message. I hope this helps. Have a great day!
Janice B.
02/2014
5.0
moving companies
+ -1 more
I bought this moving special for a friend who moved an invalid relative and one of her caregivers from a 1 bedroom apt to a larger one within the same apt complex. (3 movers guys and a moving truck for up to 3 hours; needed moving supplies also on sale) The movers were all courteous, professional in handling and moving things from one place to the next.. They moved everything that was ready to go. I definitely recommend this company and will hire them to help another friend move within our city. This was a good deal.
Description of Work: moved furniture and boxes from one apt to another in the same apt complex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Response from Helping Hands Moving
Thank you for the kind words. I will make sure the guys are aware of the kind words.
Lori H.
02/2014
5.0
moving companies
+ -1 more
They were awesome. Prompt, polite, very careful not to scratch floors. I would definitely use their services again !
Description of Work: Moved furniture from garage up to the bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie R.
01/2014
5.0
moving companies
+ -1 more
Two men arrived on time to move approximately 30 boxes and 10 furniture items from our home that sold to an apartment located on the 3rd floor. Our bed is a CalKing size tempurpedic mattress (e.g. VERY heavy) which had to be carried up 4 flights of stairs - HH also disassembled/reassembled the bed frame, and also took special care to disassemble and reassemble an old and cheap Sauer desk so it wouldn't break trying to move it down and then up several flights of stairs. They worked hard and quickly completed the move which saved us money. They were professional and caring with our items and nothing was missing or forgotten at the old residence. We are truly grateful for the excellent service HH provided, and highly recommend them.
Description of Work: Helping Hands moved pre-packed boxes and some furniture items from our home to an apartment located on the 3rd floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235.75
Response from Helping Hands Moving
Thank you for the kind words. I will pass the kind words along to the gentlemen. Thanks for your business!
Michael L.
10/2013
5.0
moving companies
+ -1 more
Good workers, skilled movers, it was a good experience on both ends
Description of Work: Contracted to move certain heavy items only. Dissassembled a large German Schrunk, moved it and reassembled it. They disconnected and moved our washer and dryer then reconnected them. They also took a heavy, totally full, 4 drawer metal file cabinet and sleeper sofa from the basement, loaded then delivered them. My only complaint was their slow response to telephone calls when I was trying to book them. They were one of the lowest priced movers, but also one of the better rated companies.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$390
Response from Helping Hands Moving
Thank you for your business and taking the time to give us a review. I hope that overall you were satisfied with the service your were given since we did not receive overall A's on your review.
melissa G.
10/2013
5.0
moving companies
+ -1 more
Mike and Steven were on time, very nice young men. They were very professional, careful with the items and the house. I will definitely use them again!!!!!!!!!!!!!!!!!
Description of Work: moved furniture, refrigerator from basement to the garage, and furniture upstairs to garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Helping Hands Moving
Thank you for your business and taking time out to write a review for the guys!
Charles E.
10/2013
5.0
moving companies
+ -1 more
I am thrilled with the services of Helping Hands Movers. From the moment I spoke with their office rep, Shawna, till the guys packed up and left, it was a completely positive experience. Shawna showed up right on time to go over what we would be moving and quickly gave us a very reasonable estimate. The guys, Steve, Mike, and Mark, arrived promptly on moving day and were very friendly and respectful of us and our furniture. They came with all the necessary gear and put down carpeting protection. We had two extremely important pieces to us; one was an heirloom dresser that was made by hand by my husband's 3x great grandfather, and the other was a mosaic pedestal table that I had made myself. The crew took great care in transporting these sentimentally valuable pieces to our new location and did so without incurring any damage to either piece. When we settled the bill at the end of the day, it was actually $300 less than estimated (a very nice surprise!). I highly recommend this moving company and will use them for moving anything in the future. As a matter of fact, my father-in-law is going to be using them for his upcoming move to his new apartment.
Description of Work: Moved us out of our 4-level home of 20 years to a rancher with a basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Helping Hands Moving
Thank you so much for the great words and the time you took to complete a report. we greatly appreciate it!
Mark S.
09/2013
5.0
moving companies
+ -1 more
Movers were great. We got Mike and Mark and they were both great guys. They were careful with the furniture, pointed out any damages that existed ahead of time, and didn't cause any new damage. Everything was put away where it was supposed to go and they even helped move a washer and dryer at the new place without any complaint. The charged time was accurate and they deducted for their breaks, which I planned to pay them for anyway. Great move, no hassles or complaints.
Description of Work: Moved household goods from apartment to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Helping Hands Moving
Thank you for taking the time to write a review and giving the guys a great review. Thanks for the business!
Scotti-Marie L.
08/2013
5.0
moving companies
+ -1 more
The packers were great and quick. Moving day went smoothly and they hustled!
Description of Work: Packed and moved my family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Helping Hands Moving
Thank you so much for the great words in regards to the guys. We greatly appreciate the business!
Andres S.
08/2013
5.0
moving companies
+ -1 more
Also without a hitch, absolutely phenomenal. They were punctual and professional. I gave them a $20.00 tip each, because I was so pleased with the work.
Description of Work: They delivered my belongings to my home, and unloaded the trucks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Helping Hands Moving
Thank you for the business and kind words towards the guys work.
Joanne S.
08/2013
4.0
moving companies
+ -1 more
Movers were affable and very careful with tightly fitting furniture pieces. Furniture inside the house had to be moved to the garage and furniture in van moved to basement area. A glass shelf from the entertainment center that was moved to the garage was carefully placed behind pillows on a recliner, but not replaced in the entertainment center moved to the garage. Furniture in the basement that was moved to facilitate moving in new furniture was not replaced, leaving a 76-year-old widow to replace heavy chair and table. Driver arrived slightly early (9:50) to pick up furniture from another location and the work was completed by 11:40 AM, leaving plenty of time to correct furniture placement and replace glass shelf. A minimum charge of two hours was agreed upon, but driver charged for 3-1/2 hours when work actually took less than two hours. A phone call to the office resulted in a quick correction of the time and a check was received within a couple of days for the overcharge. Considering the care taken and ready adjustment of charging errors, I would happily use this service again.
Description of Work: Moved furniture within the house and moved furniture into the house from another location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Helping Hands Moving
I am so sorry to hear that your mom had to move the chair. If you use us in the future please contact me right away and I will have someone come out and finish the work if it was not done properly. Thanks for taking the time to make a review and we greatly appreciate the business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Handyman Services,
Piano Movers,
Hauling,
Delivery Service,
Lawn and Yard Work,
Window Cleaning
FAQ
Helping Hands Moving is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Helping Hands Moving accepts the following forms of payment: Discover,MasterCard,Visa
No, Helping Hands Moving does not offer eco-friendly accreditations.
Yes, Helping Hands Moving offers a 5% senior discount.
No, Helping Hands Moving does not offer emergency services.
No, Helping Hands Moving does not offer warranties.
Helping Hands Moving offers the following services: Full Service Residential & Commercial Moves, Packing & Unpacking, Loading or Unloading of Rental Trucks or Trailers. Moves within your home or office . Spinet & Upright Pianos. Temporary storage for closing issues.
Pool Table Moves, Hot Tub Moves, Safes & Pianos over a certain weight.