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Founded 2006 • With Angi since February 2011
4019 Tennyson Ave
Colorado Springs, CO 80910
05/18/2019
MICHAEL W.
professional and knowledgeable. courteous and on-time.
Description of Work
security system installed
Category home security systems
02/14/2018
Rolf E.
It has been our great pleasure to work with Roger Patterson of Colorado Springs Alarm. His incredible expertise, dedication, and patience were clearly evident throughout the entire process. Without the benefit of a manual detailing our system, he reverse-engineered the system and successfully connected it to his cellular system. He also patiently answered all of our questions so that we fully understood how our old system would perform with his hardware and monitoring service. In addition, we discovered that he is personally willing to help us at any time of the day or night. This is extraordinary customer service! You'll also note that the cost of this service was $0.00. The only payment Roger required was a one-year monitoring contract at the same monthly price that our previous alarm company was charging for a system that worked with a telephone. There is a reason that Colorado Springs Alarm has an A+ rating with the BBB and it was clearly evident as Roger helped us through this entire process. We heartily recommend Colorado Springs Alarm.
Description of Work
Took our existing wired alarm system that was installed in the mid 1990's to work with a phone line and converted it to work on a cellular-based system.
Category home security systems
11/02/2015
lee ann D.
It went GREAT - all is well and our house is quiet now :-)
Description of Work
For some unknown reason...tis afternoon all of our smoke alarms all started going off simultaneously and I couldn't get them to shut off and my poor little dog was freaking out. We had used Roger before so again I called him immediately. Thankfully he was in the area and was really close to my neighborhood so he arrived at my house just a few minutes later and was able to figure out what to do to turn them off - Thank goodness!!
Category home security systems
11/07/2014
Janice M.
We'd gotten quotes from 2 companies found on Angies for a 5-unit office complex where I act as property manager. The 1st company sounded good but, after talking with Roger Patterson, owner of CSA (formerly EA3 Ltd), we went with his company. He was $6 a month lower than the other company but it was his professionalism, patience, insight, and willingness to answer questions that won the contract. He was also willing to start his service before the contract had expired for the previous company - at no extra cost. This was to ensure the equipment would allow him to make the needed changes prior to the time when that contract would no longer be operating, which could have left us with no coverage if this wasn't feasible. It also helped to ensure coverage, which easily could have been discontinued by the nationwide company once they found their contract was being canceled. All and all, the start up of our relationship with Colorado Springs Alarm has been smooth and relatively low stress - a refreshing bonus in a process that can involve turmoil.
Description of Work
Take over providing fire alarm monitoring service from a nationwide company for $360.00 a year (instead of $900 a year we were paying). They also ensured the system was set up properly for their service and added a 2nd, required phone line for backup (in case the 1st line failed). Rather than adding the cost of a second phone line to the utilities bill, they ran the backup through on an existing fax line. There was an initial charge to change over the system to the new company. This was $64.58, including replacing a battery plus tax. There was no labor charge.
Category home security systems
05/18/2014
Debra C.
Roger returned our call quickly and he provided us with a free estimate. When he was given the "go ahead" he quickly updated our system. There was a few items that were not in the contract and we were not billed for those items. Roger thoroughly went through how the system works and made sure we understood how it worked. We recently had one of the old magnetics wear out. Again, he returned our call promptly and set up an appointment for the next day. He didn't even charge us for the new magnet! Roger is very easy to work with, his prices, and customer service is great!
Description of Work
Update old system.
Category home security systems
05/07/2014
lee ann D.
GREAT! I called his this morning in a PANIC because my home alarm system was beeping every few seconds (we did not know why) and it was driving us CRAZY and we had no idea how to make it stop. Knowing I wanted to find an local, honest and reputable company to handle this repair so I looked on Angie's List to find a home security contractor. I quickly looked through the reviews and liked what I saw on the Ea3 reviews, so I called Roger and he said he could come out this morning - WOW, what fast service!! I was thrilled because I did not want to hear the alarm continue to beep all day and all night long, again. Roger showed up at scheduled, gave me a quick lesson on how the system worked and walked me through the system step by step how to program it. He saved the day as well as my sanity :-) THANK YOU!!
Description of Work
He completely re-programmed an existing alarm system at my home.
Category home security systems
Service Provider Response
[removed member name] I am very happy to hear you are satisfied with our service, do not hesitate to call with any questions or if you should need any additional work. It was a pleasure to meet you Roger Patterson04/17/2014
Evelyn A.
Everything went fine. Roger is easy to work with...conscientious and thorough. One screen wasn't quite the way he liked so he had it redone. Yes, an alarm can go in a screen so the window can be open and the alarm will remain active.
Description of Work
Roger came and installed everything himself. I had alarms installed in 19 windows, 3 doors.
Category home security systems
01/14/2014
Henretta C.
They came the same day to do an estimate and then were back the next day to install it. It has worked great ever since. Both gentlemen were nice that came to my home.
Description of Work
They installed a new security system for me.
Category home security systems
01/04/2014
john P.
This was awesome. I have had previous alarm systems from ADT and guardian protection (PA). This system exceeds those alarm's capabilities with less cost. Roger installed the alarm quickly, and I was up and running rapidly. He also connected two electronic locks that work flawlessly. Roger knows the business well. I peppered him with lots of technical questions (I am an electrical engineer) and he answered all of them with precision. He assured me of the 'best practices' in the alarm business, and made sure I didn't purchase anything I really did not need. Roger really looks out for the customer and his personal touch is a breath of fresh air compared to conglomerates who do not know who you are.
Description of Work
Roger Patterson installed a state-of-the-art 2GIG alarm system with a TS1 panel in the bedroom. He also installed a garage door interface so that I can open and close the garage door via the alarm system interface from a PC/smartphone.
Category home security systems
10/21/2013
Ralph C.
The owner, Roger Patterson was prompt for the initial appointment, provided details on replacing the existing alarm system and quoted a very reasonable price. The security system was a complex system and Roger provided outstanding advise regarding replacing the system. The install took one day. On completion of the installation he demonstrated the functions and features of the system.
Description of Work
Ea3, Ltd, replaced my existing alarm system with a modern up to date security system
Category home security systems
Willis Installs is a professional home cinema installation provider, specializing in Surround Sound Set-up, TV Mounting, Smart Home System installations, Camera Set-up, and Picture/Mirror Mounting. We have wonderful customer service and the clients' satisfaction comes first. Fast service with a knowledgeable background. Willis Installs is owner/veteran operated
ADT home security systems are backed by more than 145 years of experience. As the leader in home security, ADT can help you customize a home security system with easy-to-use equipment and special security features to meet your safety needs. We have service centers nationwide that can install an ADT home security system within 24 hours in most areas. Once your home is equipped with our top-of-the-line system, it is connected to a network of ADT Monitoring Centers nationwide which deliver non-stop security monitoring 365 days a year. All of our installation technicians are internal employees, and not third-party contractors. You can count on your Security Advisor to take the time to set up your system properly, help you understand how the system works, and help make sure your home and family are thoroughly protected.
Custom Maintenance has been helping residents in Colorado Springs and surrounding areas for a year now. Although we are new to Colorado, our professional licensed electrician is not. A licensed Journeyman Electrician with 10+ years of experience in residential wiring while living in South Eastern Louisiana. Every job is taken great care in consideration to our clients budget while giving our clients professional installations that are guaranteed to last. While catering to small basic home needs such as light installation, outlet and switch changes we also over services like running new wire for hot tub installations, panel upgrades and home runs. Don't hire just anyone for your electrical needs, hire the experts at Custom Maintenance.
At Colorado Springs Alarm, we will go to great lengths to make sure you are completely satisfied with every aspect of our service. There is nothing as important as the security of your family and property, so we are dedicated to providing a superior level of service in every respect.
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Colorado Springs Alarm is currently rated 5 overall out of 5.
Colorado Springs Alarm accepts the following forms of payment: MasterCard, Discover, Check, Visa
Yes, Colorado Springs Alarm offers free project estimates.
Yes, Colorado Springs Alarm offers eco-friendly accreditations.
No, Colorado Springs Alarm does not offer a senior discount.
Yes, Colorado Springs Alarm offers emergency services.
Yes, Colorado Springs Alarm offers warranties.
Colorado Springs Alarm offers the following services: At Colorado Springs Alarm, we will go to great lengths to make sure you are completely satisfied with every aspect of our service. There is nothing as important as the security of your family and property, so we are dedicated to providing a superior level of service in every respect.