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Bugle Lawn & Landscape Inc

Lawn and Yard Work, Snow Removal, Lawn Fertilization & Treatment,

About us

Bugle Lawn & Landscape, Inc. is your premier full-service lawncare company in the Colorado Springs/Monument area. Our services include all aspects of landscape maintenance, debris removal and snow removal. Our experienced lawncare professionals guarantee clean, prompt service.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Mowing, fertilization, aeration, dethatching, power-raking, irrigation, edging, overseeding, shrub & hedge trimming, pruning, clean-ups, pine needles, sprinkler repair, sprinkler, snow removal, leaf removal, native seeding, pasture seeding, & field mowing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
18%
3
5%
2
8%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.4
responsiveness
4.2
punctuality
4.5
Showing 51-60 of 60 reviews

CHERYL Z.
06/2014
1.0
lawn service
  + -1 more
unknown
Description of Work: I called Bugle on Jun 17. It is now Jun 23 and there has been no response.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Bugle Lawn & Landscape Inc
I went back through my call logs and you did call on June 17, 2014 at 1:27pm, however, you did not leave a voice mail. The caller ID stated the number was from Cincinnati, Ohio, I normally do not call anyone back that did not leave a message, and never call anyone back from out of state that did not leave a message. Angie's list has a great process in place for members to use to contact contractors, they ensure we get the message and do follow ups. Since you pay for this service in your membership, you should use it, you will have better luck finding contractors.

Brenda L.
06/2014
4.0
lawn service
  + -1 more
unknown
Description of Work: Did not respect requested schedule agreed on. Poor to no response to telephone attempt to correct schedule. ( every other week mow request, allowed by purchase agreement was not respected). The quality of work was very poor, but the price was so low that a 5 min mow was probably to be expected. The one mower I spoke with at site was polite and accommodating.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Marcy C.
06/2014
3.0
lawn service
  + -1 more
unknown
Description of Work: I bought the Angie's Big Deal for 4 mowings. The first mowing they only needed to mow the back yard as my sprinkler repairman just mowed the front. They left multiple swatches unmowed, didn't use the weed eater to trim the weeds in the mulch area, and used a commercial grade heavy mower when I told the owner/operator I had just put down sod within the last 3 weeks. the weight of the mower pushed down the soft grass and dirt and did some damage. |Last week they spent less than 10 minutes total front and back and again left areas unmowed and untrimmed. |Honestly, my 12 yr old grandson does a much better job mowing than this professional service. |I'm very surprised at the less than stellar job. I would think they would want to make a good impression in order to gain a regular customer.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$60

Jerry L.
06/2014
4.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Response from Bugle Lawn & Landscape Inc
I am sorry, you did slipped through the cracks. Once I became aware, we schedules service immediately. Again sorry for any inconvenience. Thank You Ron

Richard P.
06/2014
5.0
lawn service, lawn treatment
  + 0 more
Great job.
Description of Work: Paid for aeration and overseed on my small lawn, they also mulched the lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Shirley F.
06/2014
4.0
lawn service
  + -1 more
unknown
Description of Work: They did a very quick with a very large mower. We were pleased, guys very nice and professional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Lawrence W.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: Bugle's equipment had a 36" cutting width and was too big for my yard. I initially thought that Ron was going to cancel but offered to use the trimmers on my yard. This was a decent job, not as good as I would have done with my 21" mower. Since I was still recovering from surgery, I agreed to let him proceed. He will run his trimmers 3 more times in the month of June 2014.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$60

Jacqueline T.
06/2014
4.0
lawn service
  + -1 more
unknown
Description of Work: Showed up a day late.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$60

Response from Bugle Lawn & Landscape Inc
Hi, I am sorry we showed up a day late,, we had received a big influx of Angie list customers, from the Big Deal. Which would have been manageable, but some of the customers had not mowed the properties yet this year or at least several weeks. The longest grass measured just under 14 inches and most were long and laying down. We mowed until dark trying to get it all done, but just could not. We did not get three finished, but did finish them the next day by 9am. Again sorry for any inconvience.

Melissa D.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: I bought a big deal for four consecutive lawn mowing services including trim and clean up for $60 total. The response when I called and asked if they could meet my schedule was quick. They started the first service on the day that they said they would. The grass was cut and trimmed well and they cleaned up thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jaralee S.
06/2014
2.0
lawn service
  + -1 more
unknown
Description of Work: I had to be on the phone, so I couldn't keep an eye on them. They didn't mow one side of the house, and they hit the rain drain pipe so badly that it bent the pipe almost closed. When it rained, the water flooded over the top of the gutters in the back, and flooded the shed. I called the office 6-2-14 @approx. 5:00pm and asked to talk to someone because I want the water drain pipe fixed. So far no one has got back with me. I have to work, and don't get home until approx. 4:00pm.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$60

Response from Bugle Lawn & Landscape Inc
Hi [member name removed], I am sorry that you are un-happy with our service, but I wish if you were going to give a review, good or bad, you could be more accurate with your facts. We provided service on Thursday, May 29, you did indeed talk to my staff before we started. You asked that we not cut down the flowers planted in the grass, the side yard that we skipped was covered in flowers, no way to cut without damaging them. As for you calling the office, per our phone logs you did not call on June 2, it was June 3 at 4:40pm, I responded at 7:31pm, left a voice mail, you then responded back at 7:57pm, but we did not connect. You then contacted us after your work, I am assuming, at 5:06pm, June 4, I then connected with you at 8:04pm, where we spoke for 2:21 minutes. You stated your concerns, I told you I would investigate and we would fix what ever was damage the next day when we were there to mow. June 5, we showed up to mow, mowed the side yard including all of the flowers, and repaired the bent down spout, You contacted me at 4:09pm, on June 5, stating we did not fix the down spout, I contact my crew and they stated the did fix it, then I contacted you back at 4:16pm, at which time we concluded my guys fixed the wrong item, you stated it was in a bush. I told you I would come fix it the next day, which is today. So, as you can see, your review states we have not responded back, which is false, we have attempted to contact you everyday since we became aware of a problem, and have had success in doing so, We have corrected the problem, regarding the mowing, even though it was originally a request from you to skip a section. Regarding the down spout, we had repaired what we believed to be the problem, but per your statement it was the wrong part, and I will be correcting it today. As for the rest of your review, The Price was a heavily discounted sale with Angie's list, try to find someone to mow your yard for $15.00, it should have been an "A". Quality is questionable, we did damage the drain pipe, so should get marked down, the skipping of a section was your request. Responsiveness, above I have shown that your review was inaccurate and that we have responded appropriately. Punctuality, we mow 24 properties on Thursday's, there was no way to give you an exact time, we gave you a window of late afternoon which we met. I feel that your review was very misleading as to the true facts, and feel your were very unfair in that review.
    • 1
    • 2
    • 3(current)

Contact information

10090 Stapleton Rd, Colorado Springs, CO 80908

www.buglelawn.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn and Yard Work,
Snow Removal,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Landscaping,
Leaf Removal

FAQ

Bugle Lawn & Landscape Inc is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bugle Lawn & Landscape Inc accepts the following forms of payment: Check
Yes, Bugle Lawn & Landscape Inc offers free project estimates.
No, Bugle Lawn & Landscape Inc does not offer eco-friendly accreditations.
No, Bugle Lawn & Landscape Inc does not offer a senior discount.
Yes, Bugle Lawn & Landscape Inc offers emergency services.
No, Bugle Lawn & Landscape Inc does not offer warranties.
Bugle Lawn & Landscape Inc offers the following services: Mowing, fertilization, aeration, dethatching, power-raking, irrigation, edging, overseeding, shrub & hedge trimming, pruning, clean-ups, pine needles, sprinkler repair, sprinkler, snow removal, leaf removal, native seeding, pasture seeding, & field mowing

Contact information

10090 Stapleton Rd, Colorado Springs, CO 80908

www.buglelawn.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed