Services were provided on time in a professional manner. I was very satisfied.
Description of Work: Gutters were cleaned.service provided on time in a professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Patricia A.
11/2012
5.0
gutter cleaning
+ -1 more
The company makes scheduling so easy. Jared uses the internet to communicate when gutter cleaning will commence and informs me by email when the service is scheduled. The crew arrived on schedule as usual and got to work quickly.
Description of Work: This is a fantastic company! They have been doing the gutter cleaning and window washing for my home for a number of years. This week I had the gutters cleaned. Once again they did an excellent job. The staff is pleasant, professional, quick and very, very neat and careful. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Patricia A.
11/2012
5.0
gutter cleaning, window cleaning
+ 0 more
They also do the gutter cleaning yearly.
Description of Work: The did the window washing inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wilson C.
11/2012
5.0
window cleaning, window tinting
+ 0 more
I have found them to be one the most service-oriented companies I've ever dealt with. They do a great job and follow through with everything they say they will do. We've been very happy with both the window cleaning and the window tinting. After the window tint was installed I had a problem with the window unrelated to their installation. After the window was fixed they came out free of charge and reinstalled the window film.
Description of Work: We've used Aspen to clean the windows twice and they've done such a good job I'm calling to set them up for third cleaning. Along with cleaning my Windows I've also had them install window tint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Aspen Window
Member, I dream of a better review. Thank you for your loyal business. Enjoy the clean windows. Jared P owner
Janice H.
11/2012
1.0
gutter cleaning
+ -1 more
I was interested in this deal but when they put my house into Google maps to give me an estimate I chose not to go with them as the estimate was horribly high.
Description of Work: This was supposed to have been a Deal for $50 for $100 worth of gutter cleaning service.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from Aspen Window
Members: This has been a very confusing report for all us here at Aspen. We can only come up with two possibilities and would like to briefly respond to both. To be clear, no service was purchased or performed. Possibilty1: The member was not happy with our prices. While its not our goal to be more expensive than many of our competitors it is a part of being the type of company we are: $2 million in liability insurance; $10,000 service bond, full workers compensation for our employees as required by law (most companies in this industry chose to call their employees “contractors”; back ground check employees; legal working status employees, etc. We wish we had more information on why the potential client found us to deserve an F for professionalism and punctuality so we could respond to that but as you can see none was left. We believe the before mentioned items along with great staff set us apart from the companies that can do cheap work because they don’t cover their customer or employees. Possibility 2: This potential client is not one of ours. We have no records of the client and the address is not local. We have not run the “big deal” mentioned in quite some time and there has been no proof of purchase provided about the deal to Aspen Service Inc. Regardless of which it is, our other reports speak to our professionalism in this industry. In this case we would be happy to match another price for the same work if the potential client can provide proof that the competitor follows the same business practices as we do that protect both our clients and our employees. Jared P & Chris H Owners
Susan Z.
10/2012
5.0
blind cleaning, window cleaning
+ 0 more
I sent an inquiry requesting information on their services and received a return phone call the same day. Spoke with Josh who provided a quote over the phone and then scheduled the service to accommodate my schedule. The window cleaning service was set for 8:00 am, October 15th. The service technician was right on time. He was very courteous and thoughtful. He first walked through the house to assess the work. Next, the blinds were removed and labeled. The inside windows were cleaned followed by the outside windows. The windows were thoroughly cleaned including the screens and tracks. I was very pleased with the results. No damage; no mess. Just beautiful clean windows. The blinds were taken back to the shop where they were cleaned and returned/installed right on time, one week later. I was amazed how "new" they looked!! All work was done as quoted; no hidden charges or overages. Great team; great company; with guaranteed customer satisfaction.
Description of Work: 1. Windows washed inside and outside 2. Blinds removed, cleaned and re-installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Aspen Window
Member, so happy to see that your happy with the work. Thanks for a great post!!! Enjoy the clean windows and blinds!! Jared P. Owner
Johanna A.
10/2012
5.0
window cleaning
+ -1 more
Great job. They did a wonderful job on my windows. They checked out the house and mentioned that I did not need to pay additional for track cleaning - since the tracks were not bad. They found two windows that needed repair that I was unaware of, and they spent the time to show me how to remove the window myself (to save money on the repair cost). They were careful to not leave a mess anywhere and cleaned up after themselves. As they were finishing they saw two windows that they thought needed another pass and did them! Great service.
Description of Work: My windows and screens were cleaned, inside and out. I also planned on "track cleaning" for the windows as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Aspen Window
Thank your for the great post and nomination!!! Have a great Fall
Jeff W.
10/2012
5.0
gutter cleaning
+ -1 more
Everything went well. As opposed to some other companies I contacted that did not call me back, the people at Aspen Services answered the phone right away. I was able to get an estimate over the phone by providing my address, and the person at Aspen looked at a satellite view of the house. The work was done on schedule and I am now ready for the winter. Thank you.
Description of Work: Due tp a hail storm earlier in the year that ruined my roof, a lot of debris was in the gutters that needed to be cleaned out
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Aspen Window
Sad to say Member, but these days getting a contractor to even call you back can be the biggest task. Glad to have you as a new client. Enjoy the fall weather!
Mona A.
10/2012
1.0
gutter cleaning, gutter repair
+ 0 more
I contacted Jared (the owner) based on Angies List reviews. He was polite, and told me that his estimator would call me back. I believe he was away for a family issue. I was told I would be contacted on Monday. I was contacted by Josh who said he would come out Monday morning very early and was that okay. I told him yes, as we are up early, and it actually suited me, as I had a morning class, and it would be good to get this checked off my list. Early meant: 7:30am. At 8:20am I received a call from Josh stating that he was running late, and should be there soon. By 9:30am, Josh had still not arrived. At 9:45am, he FINALLY showed up. By then I had missed my class, and of course had to forfeit the cost. When I mentioned this to Josh, he gave me a very insincere "Sorry". He then proceeded to tell me how he came down from Boulder. If he knew he had the trip into Denver from Boulder, why give an early morning appointment if you are not going to keep it? And in all honesty, not really my concern. It simply showed the lack of professionalism. We proceeded to walk around the house, where I pointed out areas of concern, as there are large cottonwood trees on the property. I also asked about gutter guards, the types, and differences. Josh then said he would grab his ladder, and hop on the roof to inspect the gutters, and then be able to give me an estimate. Fifteen minutes later, Josh was done. He had taken some photos, and said he would compile the results, and email me the various quotes for the work requested by that afternoon, or the next day at the latest. It has been weeks, and nobody has contacted me with ANY information, let alone a quote. How sad that in today's economy companies can afford to disregard potential clients, and treat them with such a lack of professionalism. It is unfortunate that Aspen Windows will not get our business, as it could have been potentially very lucrative work.
Description of Work: No service performed. Service requested: Gutter cleaning, and repair, and installation of gutter guards.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Aspen Window
While these aren’t the reviews that we want to see these are the ones that we learn from. It has always been a philosophy of ours to judge our business not by when we get it right but how we handle getting it wrong and this is an opportunity to do so. In this situation we had two obvious failures and each has to be dealt with. I followed up with the Customer as soon as we looked over what had gone wrong. Thankfully she was courteous enough to give us some of her time to work on righting our mistakes. Our company has always made it a point not to be the company that can’t show up on time. Here was an instance where we just missed that point and our potential client missed out on an appointment as well as incurring a financial cost. We approached the Customer with the options of making up the amount to her directly or donating the amount to a worthy charity of her choice. She liked the second idea and a donation has been made in her name to the American Cancer Society. If nothing else some good has come of this. Lastly without any true valid excuse we failed to get the Customer a timely quote as possible. We know that we are now off to a bad start here but we have now supplied the Customer with a quote and an additional discount. While we can’t change the past, we have tried to do what we feel others aren’t willing to do: Acknowledge our mistake, apologize for it, and to the best of our ability extend what we can financially to make the client whole once again. The Customer, thank you for your honesty and your time in letting us know what happened. These reports are the most valuable. Thank you Jared P Owner
Kathy T.
09/2012
5.0
window cleaning
+ -1 more
Great job from start to finish. Response time to my initial inquiry was quick and was the bid. People that did the work were on time and professional.
Description of Work: Exterior window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Aspen Window
Member: great to see a post from you. Very happy to have you as a customer. Enjoy the clean windows!! Jared P Owner
CHARLENE S.
09/2012
5.0
gutter cleaning
+ -1 more
They are all very friendly. He came to clean gutters but also fixed my gate. I would recommend this company to anybody.
Description of Work: They peformed a gutter cleaning on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Aspen Window
Thank you very much for the time to make a post Member. Have a great fall.
PETER B.
09/2012
5.0
gutter cleaning, window cleaning
+ 0 more
The Aspen representatives were on time, professional and friendly, and did a great job. We couldn't have asked for more, so we definitely recommend their services.
Description of Work: Exterior window and gutter cleaning for a two story residential home with lots of windows and high gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Aspen Window
Great to have the report Member. Great to have you as a customer.
sarah K.
08/2012
5.0
blind cleaning, window cleaning
+ 0 more
USE THIS COMPANY I am not one to write reviews,but I am so pleased with finally having a company that does exactly what they say in a professional manner and for the price they quoted. Aspen Windows sent a wonderful crew that respected not only my time, but took great care in understanding they were in my home...they kept their workspace clean and wore shoe covers as to not mess up my floors, and completed the job in a timely fashion. My windows are spotless and I don't think my blinds have ever been so clean. I will be recommending this company to everybody.
Description of Work: Aspen windows came out to clean my windows and take my blinds in for cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Aspen Window
The are the reviews we are in business for and because of. Member, thank you for taking the time to make a post, it means a lot to the company. We also wanted to let all of you know that we take the time to share post with the teams that where on the job. Sarah, they will very please to see your post!!. Thank you..
Karen W.
08/2012
5.0
window cleaning
+ -1 more
Again, they did an exemplary job! It is well worth the money. I plan to have them do the blinds every other year, as they came out perfectly clean: just like new. I'm sure that there is a lot of dust in the blinds, despite the bi-weekly cleaning. Scheduling a convenient time was easy, and I am very comfortable to have their staff in my home. They are on time and the work is exemplary. Actually, it's better than I could do myself and it would take me a entire day, not to mention risking life and limb on the second floor windows.
Description of Work: This is the third time I have engaged this company to clean my windows. They do the screens and the tracks as well. This time I also took advantage of their blind cleaning service. They took down all the blinds, returned them in a week and put them back up, just as promised. I put paper over the windows during the absence of the blinds, which worked out great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Aspen Window
So geat to see a post from you Member!! Have a great fall
Dawn V.
07/2012
5.0
window cleaning
+ -1 more
It cost about what I expected it would be. They did a great job and took off all the screens and cleaned those all off. We can see out of our windows again so they did a good job.
Description of Work: I used Aspen Window Washing for window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Aspen Window
Hey Member, We are happy to see a post from you. Enjoy the clear views. Jared P. Owner
John B.
07/2012
5.0
window cleaning
+ -1 more
I would hire this company again and again. They wer totally professional anc courteous. This is a good company.
Description of Work: Cleaned all our windows in a two story home, inside and out and cleaed the tracks and screens.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
Response from Aspen Window
Great post!. To the point and we appreciate it. Have a great year! Jared P. Owner
Stephanie N.
07/2012
5.0
window cleaning, replacement windows
+ 0 more
This is the second year we have used Aspen Windows. They arrived on time, and were professional,very neat, and thorough. I love the way our windows look after they are finished! Worth every penny.
Description of Work: Did the windows inside and out, also skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Aspen Window
So great to hear. The teams always enjoy working for you Member. Enjoy the summer
Inger B.
07/2012
5.0
window cleaning
+ -1 more
Chris called that morning to ask if they could come two hours early and start on the outside! Absolutely! we said. They did a really good job and were great to work with.
Description of Work: Washed all windows and screens
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Response from Aspen Window
Member, great to see the post from you. Glad to have you on board as a customer! Jared P. Ower
Ronald C.
06/2012
5.0
gutter cleaning, gutter repair, window cleaning
+ 1 more
Went very well. Prompt, professional. Did a very good job
Description of Work: Cleaned windows inside and out. Cleaned gutters. Installed leaf guards in gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Aspen Window
Member: Great to have you on as a new client. We look forward to working with you in the future.
Tyra B.
06/2012
5.0
blind cleaning, window cleaning
+ 0 more
I got them out of Angie's List. I would recommend them. We ran into a miscommunication but they remedied it quickly and professionally as well as took ownership of it which I really appreciated. When something goes wrong they just stand behind it and take care of it.
Description of Work: I used Aspen Window Washing to clean my windows and blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Nona F.
06/2012
5.0
window cleaning
+ -1 more
Aspen performed just as requested-- no big story or dos or don't.
Description of Work: alll windows cleaned well in a timely manner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Aspen Window
Member: Thank you for taking the time to post a report. We are happy to have your business. Enjoy the summer!!
Lynn L.
06/2012
5.0
window cleaning
+ -1 more
I have already written a review of the excellent window washing services provided by this company.
Description of Work: Washed windows and screens, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Bill G.
06/2012
5.0
window cleaning
+ -1 more
We have a fairly large house and they did window washing inside and out. This is the second year we used Aspen, and they have done a great job each time. Professional, on time, courteous, and did a great job on cleaning. We will use them again next year.
Description of Work: Window cleaning inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Aspen Window
The guys always like taking care of the windows for you. Thank you for the post, have a great summer and we will see you next year. Aspen Team
ruth M.
06/2012
5.0
window cleaning
+ -1 more
They were great. They were prompt, their price was reasonable and they did follow through on everything that we asked them to do in a timely matter.
Description of Work: They cleaned windows for us inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Aspen Window
Member, thank you for taking the extra time out of you day to leave a report for us. Enjoy the clean windows and this summer!!! Aspen Team
Judith R.
06/2012
5.0
window cleaning
+ -1 more
Great to work with. Have used twice now. They do great work. They are quick, careful and courteous.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Blind Cleaning,
Windows,
Window Tinting,
Screen repair,
Gutters,
Pressure Washing
FAQ
Aspen Window is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Aspen Window accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Aspen Window does not offer a senior discount.
No, Aspen Window does not offer emergency services.
No, Aspen Window does not offer warranties.
Aspen Window offers the following services: Window cleaning, gutter cleaning, ultrasonic blind cleaning, power washing for both residential and commercial properties.