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Done Plumbing & Heating

Plumbing, Drain Cleaning, Water Heaters,

About us

At done plumbing our top priority is honesty, we treat our customers fairly, courteously and with the utmost integrity. We know how important it is to get our work done efficiently so you can focus on your busy schedule. We have the best plumbers who can fix all your plumbing repairs a well as provide routine maintenance. Leaks in your plumbing, clogged drains, and the damages that these problems can cause are nothing to take lightly.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Water Heaters, Sewer & Water Lines, Heating & Air Conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.1101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
11%
2
2%
1
16%


Rating CategoryRating out of 5
quality
4.4
value
3.4
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 101 reviews

George G.
02/2023
5.0
plumbing
  + -1 more
It went okay, it went well.
Description of Work: They fix the sewer since there's clog in the basement the water is over flowing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay M.
09/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sarah S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Done Plumbing & Heating
[Member Name Removed], thank you for taking a moment to review your service!

Michele T.
04/2017
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael N.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James N.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deloris M.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Done Plumbing & Heating
[Member Name Removed], Thank you for the positive feedback regarding your service and for your trust! We appreciate the opportunity to get you taken care of. I'll be sure to share with the technician that was out. Have a great week!

David S.
01/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

David S.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Vicki N.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They have done general plumbing services and they have been good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan M.
02/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Went well. Had a plug, not a break.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie M.
11/2012
3.0
drain cleaning
  + -1 more
very
Description of Work: Needed to replace the shut-off valves underneath my bathroom sink, which was leaking. They would not give me a price estimate over the phone to my disappointment, so that made it hard for me to compare prices. Their trip charge was $39, so I thought that was pretty reasonable. The plumber did show up on time (even early), and I think did a good job of replacing the shut off valves. It took him a little less than an hour to do the job. I was shocked at the final bill. This was a fairly simple fix which did not take long to do. I thought the price was very excessive. I, therefore, will probably not use them again.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$381

Patricia L.
08/2011
3.0
plumbing
  + -1 more
I did not use them
Description of Work: They gave me an estimate for replacing a main sewer line. The estimate was high compared to others and it did not include an re landscaping after project.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0


Janet W.
11/2008
4.0
drain cleaning, plumbing
  + 0 more
I like everything about them except they are maybe on the high side in price. They do a good job and come when they say will. They are very professional.
Description of Work: I have them come out whenever we have water problems. They have to clean the drains.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

laurie G.
09/2008
5.0
plumbing
  + -1 more
It was ok. It was a little slower then I had thought it would take. They ran into a few problems, but they did do some drain cleaning for free because of it. I would use them again. The guy works really well and did his best to get it done and worked around my schedule.
Description of Work: I had them put in five shutoff valves and they also did some drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Amy A.
08/2008
5.0
drain cleaning
  + -1 more
They were very quick to come. They were earlier than they thought they would be. The person that came was professional and thorough. They know what they are doing.
Description of Work: They cleaned out our drain that was backed up. They came back a few days later and cleaned it out again because we had problems again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris M.
07/2008
5.0
drain cleaning
  + -1 more
The guy came in looked at it. He gave an estimate. He was professional and new what he was talking about. The lady I spoke with told me that they would be here in an hour and they were. I would recommend them to anyone.
Description of Work: Cleaned a major sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LEE AND CHARLES H.
06/2008
5.0
drain cleaning
  + -1 more
They showed up on time, totally cleaned up. That's a big thing to me, you don't come back if you leave a mess. These people explained everything.
Description of Work: Our hot water tank blew up. They were fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim P.
12/2006
4.0
drain cleaning, sewer cleaning
  + 0 more
Driver was delayed by prior job but showed up about 30 minutes late. Was very pleasant and professional. Quoted me a rate before I started which was considerably higher than last time I had this done by Garvin's 2 1/2 years ago... I think their price ($258 for the hour!) was too high. But job was done for price quoted, cleaned up well.
Description of Work: Ran 70' of line to clean out main sewer line (roots etc.).

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$258

LYNN R.
02/2006
1.0
plumbing
  + -1 more
Horrid. Overcharged (possibly by double) --- even though they state they do not charge extra for Saturday service. Serviceman tried to convince me of doing more work than I thought was necessary. He was rude and unprofessional. I had to clean up after him. After work was performed, I called 3 other plumbers to get their charges. They came in between $150-180. Owner - Howard - was very defensive and dismissed my complaint(s).
Description of Work: Fixing bathtub drain leak and replacement of some parts of toilet.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$337

WILLIAM C.
01/2006
1.0
plumbing
  + -1 more
THE MAIN THING THAT REALLY GOT ME WAS THAT THEY HAD TO LEAVE THE HOUSE TO GET MORE PARTS AND THEY CHARGED ME $200 TO GO AND GET THE PARTS.
Description of Work: They replaced a stem-type valve in the shower.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$600

KRISTIN E.
11/2005
4.0
plumbing
  + -1 more
The service was extremely prompt and knowledgeable. He came out and when he realized that the entire sink system needed to be updated, he committed to the job, fixed it as quickly as he could and didn't try to talk me into extra services. I feel they are very reliable and trustworthy.
Description of Work: I called for simple leak repair and had to have the entire sink system replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

GEORGE K.
11/2005
5.0
drain cleaning
  + -1 more
IT WAS A RELIEF TO GET THE SEWER LINE UNCLOGGED. I WORKED DIRECTLY WITH THE PLUMBER IN HELPING HIM WITH HIS MACHINERY. HE WAS KNOWLEDGEABLE, FRIENDLY, PROFESSIONAL, AND HE WAS CLEAN. HE UNFORTUNATELY SCRATCHED THE TOILET WITH THE LARGE AUGER. THIS WAS THE ONLY PLUMBER APPROVED BY TOM MARTINO IN THE YELLOW PAGES!!!
Description of Work: SNAKED OUT A UTILITY SINK DRAIN THAT WAS CLOGGED UP. THEY UTILIZED 2 DIFFERENT AUGERS, THE SMALL ONE FOR THE UTILITY SINK AND THE LARGE ONE FOR THE MAIN LINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$472

CARYN M.
07/2005
5.0
plumbing
  + -1 more
THEY DID A VERY GOOD JOB & FINISHED THE WORK IN A TIMELY ORDER. THEY HAD TO LOOK AROUND FOR THE PART, BUT STILL FINISHED THE JOB VERY FAST. I WAS VERY PLEASED WITH THEIR WORK & WOULD HIGHLY RECOMMEND THEM FOR ANOTHER JOB FOR ME OR SOMEONE ELSE.
Description of Work: THEY FIXED A LEAK UNDER A SINK BY REPLACING A POP-UP. THEY DID A VERY EFFICIENT & TIMELY JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Contact information

541 Norfolk St, Aurora, CO 80011

http://www.itsdone.com/

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Done Plumbing & Heating is currently rated 4.1 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 8:00 PM

Done Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Done Plumbing & Heating does not offer free project estimates.
Yes, Done Plumbing & Heating offers eco-friendly accreditations.
Yes, Done Plumbing & Heating offers a 10% senior discount.
Yes, Done Plumbing & Heating offers emergency services.
Yes, Done Plumbing & Heating offers warranties.
Done Plumbing & Heating offers the following services: Plumbing, Drain Cleaning, Water Heaters, Sewer & Water Lines, Heating & Air Conditioning

Contact information

541 Norfolk St, Aurora, CO 80011

http://www.itsdone.com/

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 8:00 PM