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Founded 1988 • With Angi since May 2005
14715 Aetna St
Van Nuys, CA 91411
Service Provider Response
Ear [removed member name]: I don't know why you were contacted by from our office. No one that I can find in our office has made contact with you. If you are contacted by our office again, please find out who it was and I will stop it once and for all. I apologise for these interuptions in your day. I wish I knew who was mnaking this contact with you so I could stop it permanently. Sincerely, Steve Sadinsky, PresidentService Provider Response
Thank you very much for your positive review on Angie's List. Our company works very hard to make your total experience with our company a positive one. All of our employees that install our pool fence systems are trained in our installation procedures to help insure a safe fence for your children. We are a family owned business and it's nice to hear from our customers that we have done our job right. Thanks again for your kind review. We appreciate your taking the time to write this review. Best Regards, Steve Sadinsky, CEOService Provider Response
Dear [member name removed], Thank you very much for the review you gave us on Angie's List and for your time in writing your review on our company. We are all very happy that your experience with our company and the installation of our pool fence is what you expected. Everyone at our company tries very hard to make your experience in doing business with our company a positive experience. Thank you again for the wonderful review. Sincerely, Steve Sadinsky, CEOService Provider Response
Dear (removed member name): Thank you very much for the wonderful review and your kind words describing our company product and employees. It was very nice of you to take the time to write the review and we want you to know that we appreciate it very much. We all want to wish you a very Happy New Year. Steven Sadinsky, CEOService Provider Response
When [member name removed] called our offices, he spoke to our office manager. She listened to his “problem” (it was not a complaint about our pool safety fence). She then told [member name removed] that all he had to do was use the key he had received and lock the gate. [member name removed] said that using the key to lock the gate would be too "inconvenient" for him. (The key locking latch is installed on the gate to prevent access to the pool for persons old enough to reach the latch.) Our manager then said the normal service charge for a standard service call was $100.00. [member name removed] said he didn't want to pay for the service call and asked to speak with the owner of the company. Steve Sadinsky, the President of the company spoke with [member name removed]. Mr. Sadinsky said that Guardian Pool Fence Systems could send the instructions for moving his gate latch himself, although we recommend against doing that if [member name removed] was dead set against paying the $100.00 service charge. ( The gate latch is installed the same way on each gate we have built since 1996.) [member name removed] told Mr. Sadinsky that if we did not move his latch and waive the service charge, he would post bad reviews about our company on the Internet. Threatening our company with a bad review unless we capitulated to his demands because he wanted something for free is extortion. We did a good job with his pool fence installation and he admitted as much in his post. During the discussion, [member name removed] claimed he is a lawyer and did so to try and get us to do for free a service that costs us money to perform (and therefore we charge our customers). His argument that it was only going to take 10 minutes to adjust his latch isn't true either. We estimate that it would take at least 45 minutes to travel to his home, about 20 to 30 minutes to reinstall his gate latch and at least another 45 minutes to return to our offices. That is a legitimate 2+ hours with a trained service tech using a company vehicle. Why [member name removed] thinks he is entitled to free services from our company is mind boggling. Our company has done nothing wrong. His comments are unfounded and unfair, and his verbal threats were at minimum a disgraceful attempt at extortion from a lawyer who should know better.Service Provider Response
Dear [member name removed], Thank you very much for your review of our company and our sales rep, Jim. Jim has been with our company for over 10 years. We all work very hard trying to take care of each and every customer. From our receptionist to our service and installation department, knowing that we made another happy customer after 25 years in this business is very gratifying. Sincerely, Steve Sadinsky, PresidentService Provider Response
Dear [removed mbr name]: Thank you very much for the kind review you gave our company. It is nice to hear that our employees have done the job we trained them to do. I know that we all work very hard to make sure that our customers are happy with our products and satisfied with the installation we provide them. Best Regards, Steve Sadinsky, PresidentWe specialize in garage motor repair, installing garage motor, gate intercom, gate repair/welding, intercom service, intercom installation, access control and much more.
Angi Certified
**WE OFFER THE LOWEST PRICE GUARANTEED** Mulholland Brand is a high-end direct manufacturer of low maintenance aluminum gates, fences, railings, and pergolas. For direct to consumer installations, we only offer the best quality to customers. With over 25 years of experience and a 4.9/5 star average user rating on Google and Yelp, you can count on us to do an amazing job. If you are looking for the highest quality manufacturing and installations, call us today at 818-639-3820 or check us out at http://www.mulhollandbrand.com for great service, great passion, and the best security gates in Los Angeles!
Angi Certified
Offers Coupon
Welcome to Imperial Garage Door & Gates. Our specialties include working with and for our customers. We have the knowledge and experience needed to provide excellent service in the garage door & gates industry. Our Services Include: Garage Door Sales & Installations Garage Door Repairs, Service, and Maintenance Fencing, Gate, & Railing Manufacturing & Installation Gate Repairs, Service, and Maintenance Garage Door & Gate Opener Installations & Repairs We are specialists in installations of the biggest garage door manufacturers. Some of these manufacturers include Clopay, CHI, Wayne Dalton, Amarr, Unique, etc. All of our fencing, gates, and railings are fabricated in-house within our two warehouses. Call today for a free consultation!
Angi Certified
Manufacture and installation of removable mesh pool fencing.Our pool fences are approved by the State of California and most municipalities in California. We are approved to meet the City of Los Angeles building code and the County of Los Angeles building code. No other pool fence company has been approved to meet this requirement.
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Guardian Pool Fence Systems Inc is currently rated 4.9 overall out of 5.
Guardian Pool Fence Systems Inc is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Guardian Pool Fence Systems Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, PayPal
Yes, Guardian Pool Fence Systems Inc offers free project estimates.
Yes, Guardian Pool Fence Systems Inc offers eco-friendly accreditations.
Yes, Guardian Pool Fence Systems Inc offers warranties.
Guardian Pool Fence Systems Inc offers the following services: Manufacture and installation of removable mesh pool fencing.Our pool fences are approved by the State of California and most municipalities in California. We are approved to meet the City of Los Angeles building code and the County of Los Angeles building code. No other pool fence company has been approved to meet this requirement.