Dave's Remodeling Inc - Bay Area

Job never finished

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Well, this posting is more than three months after the original one below, and we just threw them out for the last time. Arrogant, incompetent and unprofessional are the nicest things we can say about them. Not one thing was done right the first time. The counter is lovely, but it?s the wrong size because nobody supervised the measuring. The cabinets we finally got, which were what we picked out in the first place but the manager said were ?unavailable,? are well-made but way too long for the space because it turned out the manager had never measured the ceiling height! We have more storage than we expected, because they used the pantry cabinet that didn?t fit to give us a second one, but the one worker who adjusted and installed it had to come back many times to get it to look even semi-well done. The last month has consisted of a couple of hours of work a week, followed by long lists of things that still needed to be fixed. The worker said the company was not providing him with the proper materials, so every time he said he was done, we found more things he?d ?forgotten.? We ended up buying the tile grout ourselves, after reminding them for two months that it might need to be special ordered. It has been the most exasperating experience?every single thing was done in the cheapest, dumbest way possible and therefore had to be redone multiple times. The cabinet over the refrigerator took four tries, and it?s still messy, looks like we did it ourselves. And now they think we should give them a good rating because they did (almost) everything we finally asked for, after we bugged them almost daily in writing. They rarely answered our phone calls, and never called us to keep us informed. Meanwhile, the bushes in the back yard are full of paint, the patio has paint all over it, the deck has a permanent stain and there are cosmetic problems everywhere but we just gave up trying to get the last bits fixed. Here's the original review, from March: Warning! All the A ratings are for Dave himself, in Tarzana. At least some of the Fs are for the Sunnyvale branch. Unfortunately they had not been posted five weeks ago when our job began. Through the incompetence of their one workman, the cabinets were wrecked, so for twice as much money they promised us much better, semi-custom cabinets. So far all we have are one window, four can lights from Home Depot and a slapdash paint job where we were forced to pick the color without a cabinet sample. And after we started paying them big money, all their answers have been no: no, you can?t have the color cabinets you want; no you can?t have the door style you picked yesterday but must have a different one; no you can?t have four drawers (this only when they had already arrived, despite many calls, photos and emails that made it clear we wanted four drawers); no pull-out cutting board (ditto); no electrician to bring the outlets up to code while the room is empty, but wait until the cabinets are in and it will be much more difficult; no, you?re not getting the countertop specified in the contract. This last was particularly galling because we needed a sample of the quartz to match the paint, which they provided without saying it was different from what we?d ordered and now they say the original choice is not available. It is nearly the same we think, but not telling us is just dishonest. We did have the problem another member had with just a hand-drawn cabinet setup, but fortunately I guess the cabinets were so terribly made that they had to be sent back anyway and we got to have something that actually fits in the kitchen. Again, though, we were told there was only one possible solution and we had to do it their way.

It went okay. They gave me some ideas for a bathroom remodel. I had to ask for a redo a couple of times.

They were really good. We didn't end up having the work done. It was going to be too expensive. Our budget wouldn't handle it. They said that we should try a sunroom. I didn't want to spend that kind of money on something that I didn't originally want. They were polite.

When he came out, it first seemed like a sales call. He asked me if I wanted the drawings, but that's why I bought the big deal. When I got the bathroom drawings, they were rudamentary. I had to send them back for a redraw. I wish there were detail dimensions on the design.

I complained about the quality of their 3D rendering and wrote a bad review. They called me to find out what I did not like and then were very responsive. They purchased new 3D software and were very concerned with making sure I was a satisfied customer. This is a very responsive company. So far I haven't done the work but I would consider them when I do.

It was very good and we actually hired them to do some work for us. It went smoothly as expected. They have not started the remodeling. The price was good and I will use them again.

Didn't get what I intended and he didn't even provide me my drawings. He quickly left as soon as he could. Also, the person really needs to measure correctly. He sized my kitchen space as a 13x13 box in his computerized layout 3-D rendering. It's actually give or take a few inches 12X14. If they screw up on simple measurements like that, what else?

At first, the person said he can come next day to do the design work and I said it will be fine. Then he asks if my husband will be available, too. When I told him not, he insist that he will only come when my husband is available. I ask him why he needs my husband to be around when I am only interested in design of the bathroom and kitchen? I also told him that I am not interested in remodeling at this time. He told me to call him back when my husband can be available. I am not interested in working with any company who try to up sell me more services. I only wanted real design work (maybe 2-3 different ones before I move forward with any kind of remodel).

Provided excellent workers who were very easy to work with. Always available to answer questions or fill special needs.