Serving the Orange County Community Since 1964. Family owned & operated. Licensed, Bonded and Insured so rest assure you're in good hands when it comes to all your home or office cleaning needs. We're here for you. Call us! (714) 259-9999 ext 21. Additional contact name - Phil Vasquez, William Leonard Roy & Octavio Castelan.
Business highlights
60 years of trusted experience
Emergency Services Offered
Services we offer
Cleaning of carpet, drapery, tile, upholstery, air duct, area rug, dryer vents, water & fire damage clean up.
I cannot say enough good about my experience with Sunny Hills Cleaners. They arrived precisely on time.They were courteous and friendly and explained what they would do. They offered me additional service but there was no pressure to accept. They went right to work and completed the cleaning in an hour. I was blown away with the results. I had used their service previously for drape cleaning and upholstery but not carpet. I would not use any other company the next time and highly recommend them.They were very professional.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Diane W.
08/2016
4.0
carpet cleaners
 + -1 more
It was a custom rug that was like a real long shag carpet that I had made into a rug years ago and they can't clean it at the house because it is too big. They wet clean it and then they hang it up to dry. The rug is so heavy and so big that no matter what anybody does they can't get it that clean. It has nothing to do with them, we just can't get it the way it needs to be so I am thinking about getting a new rug. I guess it takes about a two hour servicing for them to dry it. It was expensive. It is an 11 x 11 shag rug. I am sure they did the best they could, it is just this rug is so thick that it takes days and days and days for it to dry. It wasn't the best, but I don't think anybody else could have really gotten it any better either. I would highly recommend them. They show up on time and they do a good job -- that's probably the most important thing. I have never had anybody else clean my carpet.
Description of Work: One time they did take a rug in to have cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Diane W.
08/2016
5.0
carpet cleaners
 + -1 more
I have used them several times for several years. They don't do the kind of cleaning that it is dry in one hour. This takes eight hours. It is, like, really wet. I don't like the dry cleaning, I don't think that gets it clean. I think for what they do their pricing is competitive with everybody else.
Description of Work: I use Sunny Hills Cleans for carpet cleaning. They cleaned the carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mark W.
03/2016
1.0
carpet cleaners
 + -1 more
The guys, both technician and Octavio get an "F" for creativity. The fine print of their offer says heavy furniture moving will require an additional charge. No mention of styrofoam blocks The rollers on the twin frames were plastic! What staining???? All of the effort I put into clearing the rug areas has been wasted.
Description of Work: Not a thing. There was a heated dispute when the cleaner said that at this price only the clear areas would be cleaned. I showed him the Angie's List deal confirmation he appeared flustered and called his boss. The boss appeared to confirm light furniture would be moved. But it felt like a bait and switch to me. He went on and on about what constitutes light furniture. The boss, Octavio, did apologize but I said that I still felt that bait and switch was his intent. Because I needed the carpet underneath the bed steam-cleaned, I broke down the bed myself and removed the mattresses. The remaining 2 single sized under frames were on rollers so the area under the bed was now clear. They refused to clean the rugs because the tech said it was still too heavy! ROLLERS!! Their styrofoam blocks would not hold up and cause staining. Do do it without the G@@d@@@@d block, I yelled. At which point Octavio said he was pulling his tecnicians as I was too abusive
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$149
Response from Sunny Hills Cleans
We reviewed our marketing literature on Angie’s List, spoke with the cleaning technician who was there at the time of the incident to learn the details of this missed opportunity. We’ve concluded the following: 1. We feel our marketing piece is not misleading; at $0.12 per SF, we feel it’s an opportunity to provide an introductory carpet cleaning service to people who may not be familiar with Sunny Hills Cleans. We’ve been cleaning carpets in Orange County for over 40 years. 2. It appears there was a breakdown in communication and we are very sorry that our efforts to resolve this matter with Mr. [Member Name Removed] were unsuccessful. We did everything we could to work something out for him, but his abusive language towards our technicians was off limits. I was on the phone with Mr. [Member Name Removed] and was able to hear our technician trying to explain certain things to him and Mr. [Member Name Removed] continued to yell at our technician using foul language which force me to refuse our service to him at that point. 3. We provide service to many people throughout the county and enjoy an amicable relationship with everyone. We will continue to strive for successful encounters and the opportunity to form new relationships. Thank you for the opportunity to respond to Mr. [Member Name Removed] grievance. Sunny Hills Cleans
Shan D.
10/2015
2.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$220
Natalie D.
09/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: They arrived on time. They were professional and also protected my wood floors for the carpet cleaning upstairs. The service was quick and they put all my furniture back in the right place. Also did the stainmaster service for $80 extra, since my carpet is new. I would use again and recommend to family and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Eric H.
05/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Basic carpet cleaning after we moved out. Landlord was happy with quality of cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$150
I Benjamin M.
05/2015
1.0
carpet cleaners
 + -1 more
unknown
Description of Work: Even though Angie's list obtained a refund for the sheer drape they destroyed, it did not change the facts of their overall performance. |There is still a crease in our dining room drape - there is no way we would ever let those people into our house again, even to fix it. |
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Syed I.
03/2015
4.0
carpet cleaners
 + -1 more
I think they do carpet cleaning and drapery cleaning. I think they are a little bit expensive, but they do a decent job. They know what they are doing. I do not have carpets anymore if I did, I would consider using them maybe, but I would shop around.
Description of Work: We recently did carpet cleaning through Sunny Hills Carpet Cleaners.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
William D.
10/2014
2.0
carpet cleaners
 + -1 more
Vendor Deal was listed as available in my area but after purchase, I was told they do not serve my area.
Description of Work: .
Rating Category
Rating out of 5
$149
Response from Sunny Hills Cleans
I sincerely apologize for any inconvenience that this has cause you. I can assure you we are only listed to serve our area of orange county. How we appeared on your location I have no Idea. This is something out of our control. I hope you understand and also hope you can change the D rating since we did nothing wrong to deserve that. Thanks again for showing interest in our company and apologize that we do not service your area. Have a great day.
Dina W.
10/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
It went great, they were very professional and took their time to get all the stains out of everything. I was very happy with the results.
Description of Work: The cleaned the carpet as well as some furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Priscilla R.
06/2013
5.0
carpet cleaners, drapery cleaning
 + 0 more
Good communication w/provider re. appointment date and time confirmed by phone day before pick up and delivery. Courteous driver and phone rep. Clean draperies look bright and beautiful.
Description of Work: Took down dirty draperies and delivered/reinstalled clean draperies one week later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Louis W.
12/2012
5.0
carpet cleaners, drapery cleaning
 + 0 more
Work was performed well and in a timely manner. The drapes were cleaned on the first occasion and the carpet several weeks later. There were several spots on the carpet that reappeared after 1st cleaning. Sunny Hills Cleans readily returned and cleaned the carpet again. We were very satisfied.
Description of Work: Cleaned Carpet and drapes.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
PHIL V.
02/2012
5.0
carpet cleaners
 + -1 more
They sent two guys to do the job. They were very professional. The one guy asked if we had any spots and asked us to show him. He told us what they were going to do and how they would treat them. I asked him about our lazy boy chairs and they cleaned them too. Wow. What a difference. Our carpets came out great, (better than we thought they would) and our chairs were looking pretty good too. They even moved our stuff and cleaned under them. (we had to remove the little blocks and plastic things under the legs when the carpet was dry, but a small price for having clean carpets again.) I would use these people again, they really tried hard an did a great job. Kudos to them!
Description of Work: This company came to my home on a short notice. We were having unexpected company coming in from out of town. They cleaned our carpets and some upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$276
Donna J.
01/2012
5.0
carpet cleaners
 + -1 more
;We have used this company before and they call every 6 months or so to see if we need their services. They are pleasant on the phone and not pushy. The two men arrived according to schedule and the work was done in an hour. A price for the job was given before the work started. I expressed concern about being left with overly wet carpet and they did their very best to extract as much of the water as possible. Tarps were put down on tiled and wood floors that were not being cleaned and guards were put on the corners of cabinets to protect the woods and tiles from damage by the hoses. I was asked it I wanted any extra treatments for the carpets and I asked for Scotch Guard treatment in 2 rooms. I was counseled on how to get the rugs dried as fast as possible. Booties for covering our shoes were left to wear if we needed to walk on the damp carpets. The workers were professionally dressed, efficient, pleasant and friendly.
Description of Work: Office, dining room, and family room carpets were cleaned. Where possible, furniture was elevated on styrofoam blocks to keep wooden legs from getting damaged by the cleaning solution. Certain areas received ScotchGuard treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
William A and Barbara M.
08/2011
5.0
upholstery cleaning
 + -1 more
This gentlemen worked hard and did not waste time. I am happy with results.
Description of Work: Sunny Hills Restoration cleaned 3 chairs and 1 area rug cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Sunny Hills Cleans
Customer also had water damage. we took care of that too,
david V.
07/2011
5.0
Nach was first to arrive, made sure water off, removed water quickly and showed me where the water has gone into the cabinet. He was very professional, timely and knowledgeable.
Description of Work: I used SUNNY HILLS RESTORATION to remove standing water on kitchen and pantry floor (Wood). They removed the kick on cabinets and found trapped water. They drained everything replaced it with a fan and cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lynda W.
05/2011
5.0
drapery cleaning
 + -1 more
They clean grout, carpets and almost everything. They are really nice and good. Their prices are really good. I spent $278 on that work. I have had them year after year and they have kept my drapes lasting because they keep them clean and do not wear out fast. They call couple times a year to check if I need to have anything done. I really like them. I am happy with their price.
Description of Work: I use Sunny Hills Restoration for drapery cleaning. The last time I used them was about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
JACKIE P.
08/2006
5.0
carpet cleaners
 + -1 more
Cleaners were able to come out on short notice. I was happy with the end result and price, but gave them a C for professionalism due to the following. They did not get out a spot in bedroom and did not mention it to me. They had the window A/C on with the door and windows open when I arrived to pay them. They left wet dirty spots in entry when they left that I had to use kleenex to clean up because I had nothing else. I was concerned that the carpet seemed extremely wet, but when I came back the next day it had dried and it was satisfactory in appearance and feel. I would use them again but I would remain on the property while work was being done.
Description of Work: Carpet cleaning of 800 apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192.75
09/2005
5.0
upholstery cleaning
 + -1 more
IT WAS VERY GOOD. I HAVE USED THEM A LOT, FOR CLEANING MY CARPET ALSO. I RECOMMEND THEM TO ANYBODY AND I HAVE RECOMMENDED THEM. THEY ARE VERY PROFESSIONAL. THE PEOPLE THAT DID THE SERVICE WERE VERY PROFESSIONAL. I THINK THEY ARE A LITTLE MORE EXPENSIVE THAN OTHERS BUT I WOULD PAY WHATEVER, FOR THEIR SERVICES. I GAVE THEM AN "A" FOR PUNCTUALITY.
Description of Work: IT WAS THE COUCH THEY CLEANED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
07/2005
5.0
upholstery cleaning
 + -1 more
THEY GAVE ME A DISCOUNT ON THE CLEANING WHEN THEY DID THE CARPET. THEY DID A VERY GOOD JOB. THEY WERE IN AND OUT. THEY WERE ALSO VERY PROFESSIONAL. I HAVE USED THEM SEVERAL TIMES IN THE PAST.
Description of Work: CLEANED AN EIGHT FOOT COUCH AND TWO CHAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
07/2005
5.0
carpet cleaners
 + -1 more
I THINK THEY DID AN EXCELLENT JOB. WE HAVE USED THEM EVERY YEAR FOR THE PAST FIVE OR SIX YEARS. THEY HAVE EXCELLENT QUALITY OF WORK PERFORMANCE.
Description of Work: THEY CLEANED OUR CARPETS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
07/2005
4.0
carpet cleaners
 + -1 more
IT WAS REALLY GOOD. THEY LISTENED TO ME. THEY TRIED A BUNCH OF DIFFERENT WAYS TO CLEAN THE CARPET. THEY HAVE REALLY GREAT PERSONNEL. HES AN OLDER GUY AND VERY NICE.
Description of Work: THEY CLEANED A PERSIAN RUG TO GET OUT PET ODORS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DICK M.
04/2005
5.0
drapery cleaning
 + -1 more
WE LOOKED AT MANY PLACES TO DRY CLEAN OUR DRAPES, CURTAINS, COMFORTERS AND MISCELLANEOUS ITEMS. MANY OF THE COMPANIES WOULD ANSWER OUR CALL, SUNNY HILLS CALLED RIGHT BACK, AND WOULD TAKE DOWN, AND PUT UP THE DRAPES WHEN THEY WERE THROUGH.
Description of Work: DRY CLEANED DRAPES, CURTAINS, BED SPREADS, COMFORTERS, COUCH AND PILLOWS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Drapery Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Interior Painting,
Air Duct Cleaning,
Water & Smoke Damage,
General Remodeling,
House Cleaning,
Drywall,
Ceramic Tile,
Blind Cleaning
FAQ
Sunny Hills Cleans is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunny Hills Cleans accepts the following forms of payment: Check,MasterCard,Visa
Sunny Hills Cleans offers the following services: Cleaning of carpet, drapery, tile, upholstery, air duct, area rug, dryer vents, water & fire damage clean up.