Next Stage Design + Build

Description of Work: I was "matched" with this provider through Snap Fix, which by the way I also would give a very poor grade to. I wanted to replace my back door. Simple enough, I sent a picture of the current door and replacement that I had already picked out at Home Depot. The provider was unwilling to come out to measure the door, since they wanted a two hour minimum for any work they did for me. Frankly, I would have been glad to pay the two hours but it wasn't offered as an option - this may have been Snap Fix rather than the contractor, I really don't know. Instead, I was told to call someone at the company who would explain to me how to measure it myself. After several attempts, I finally connected, and was given a fairly brush-off tutorial which consisted of, "it's either 30 or 32 inches." I asked politely why, then, Home Depot wanted to schedule appointments for door replacements if it was so easy and he brusquely responded, "I can't answer for Home Depot." Suffice to say, at this point in retrospect I should have quit working with Snap Fix and the contractor but I went ahead and ordered the door. There was FAR more to ordering it than "30 or 32 inches" but I did my best. I then asked if the contractor would at least check my order to make sure I had gotten the details correct. No response from either Snap Fix or the contractor until days later. When Snap Fix did respond, I said I was very unhappy. From that point, Snap Fix went weeks between e mails, until I finally got an e mail asking what could be done to make this a "better experience." I said that I would be satisfied if the contractor installed the door for the originally quoted price (which was much more, by the way, than I ultimately paid to have it installed), and if any accommodations were required by the size, that I not be charged. By this point you can guess that I didn't get a quick reply back from Snap Fix saying that seemed fair or reasonable. At any rate, the door is in now and I would never use this contractor for anything.

Description of Work: Very professional and congenial.

Description of Work: Misc. repairs including a fence gate, vinyl floor in bathrooms that had come out of coved edges, changed battery in smoke detector

Description of Work: Checked on places to install a dog door in a wall in my small house. The original place I chose wouldn't work, so he found an alternative. Could not install as yet because of a large desk in the way.

Description of Work: I used CASE HANDYMAN & REMODELING

Description of Work: I would have used Case Handyman services if they gave me $190 worth of services, the face value of the offers I purchased. They said it had been too long since the offer expired (03-11-12) so I fully understand...

Description of Work: My whole experience was very frustrating. I had a scheduled appointment to get an estimate on a project. Before the appointment I emailed them a detailed outline of the project details - which were never given to the estimator. Upon his arrival, he had no clue why I scheduled the appointment. During a :15 walk through of the house and review of the project not a single measurement or note was taken. Instead, I was subjected to a :45 minutes sales presentation/pitch - a review of all the information I had already read on their website. A COMPLETE waste of my time. If I wanted an estimate, I was told I'd have to make another appointment. When I tried to schedule a second appointment they refused to commodate my busy schedule - caution: reviews say they make Saturday appointments. They don't! We later hired a company that was more repectful of our time, listened to our needs, met our expectations for a quality product and work, cost 40% less than the "range" CASE mentioned.

Description of Work: I called twice and left messages. No one ever returned any of my phone calls.

Description of Work: Very professional and courteous over the phone, good and quick scheduling. Pricey but reliable. Completed almost all the tasks. Will return to complete additional work. Will recommend and use again.

Description of Work: Case Handyman & Remodeling helped me troubleshoot a leaking window this January.

Description of Work: Install a dryer vent under my house that properly vented outside and install new washer and dryer. This required new venting in the crawlspace as the previous dryer just vented into the crawlspace instead of outside of the house.

Description of Work: He put in some lights.

Description of Work: He insulated pipes.

Description of Work: Caulking around tub.