Molly Maid of S. Silicon Valley

There was a small oversight in their work, but in general did an excellent job. This was an apartment move out cleaning

They could have been more timely. They showed up 35 minutes late.

They don't move anything to vacuum and they only use chemicals to clean, no water.

Very throughout clean

Did a good job and efficient.

they knew exactly what needed to be done and did it quite well and efficiently without any directions from me. great job well done

Was crunched for time to get a move out clean and Molly Maids came to the rescue for me. They did a great job at a fair price. Will definitely use them again. Thanks Molly Maids

Met with Sandy for an estimate. She seemed professional. Ladies came to do initial deep clean - no baseboards dusted, they didn't even clean the kitchen sink! AND YET I still decided I would let them come 2 weeks later. They were supposed to be here by 8:30 today. I called at 9 am and a man said someone would call me back with an ETA on the Team arriving. I called again at 10:06 and that person said Marissa would call me back. I called again at 10:36 and left a voice mail still looking for my Team. At 10:49 Marissa calls me back and says she's been really busy this morning and knows that I have called several times, but she had estimates to do. That right there says it all folks. They don't give a crap about their customers they've got more important things to do than to talk to us. This woman is a joke - check out the Yelps that mention her in the Molly Maid on Winchester location which is listed as closed. My guess is they got such negative reviews they changed their location trying to start over again. Weill, Marissa is the same - sucks and the cleaning reviews seem pretty on target as well. DON'T WASTE YOUR TIME OR MONEY WITH THESE PEOPLE.

they didn't bother the daily routine of the family.

Their attention to detail was amazing!! I will use them again in the future for sure!

The two ladies showed up a late, and no one called to let me know, so that was annoying. However, when they arrived, they were professional and thorough. Both spoke English perfectly. It took them two hours to do our (not-too-dirty) 3 bed/2.5 bath house. Nice work.