Molly Maid of S. Silicon Valley

Initial cleaning was very nice! Now let's see how the every two week cleaning goes.

Took a little longer then I thought to get to the house, but great work for the price.

Great initial cleaning, we'll see how monthly service goes.

I was having a move out cleaning. In a move out, all the interiors of cabinets, woodwork, fridge, need to be cleaned. The cleaners were a 1/2 hour late from the time they told me they were heading to my place. I reviewed what I wanted done, but neither cleaner had much English, so I am not sure how much was understood. I asked them to go back and do two things (clean light switches and the area around door handles), which they did. As they were finishing, I got a urgent phone call, and couldn't review the whole place before they left. The next day I discovered: they hadn't cleaned the ice machine or freezer, hadn't cleaned any window sills, hand't cleaned some of the baseboards, and some of the floors hadn't been cleaned thoroughly. There were sticky spots on the floor. It took me almost another hour of cleaning. What's the point of hiring a relatively expensive service if they don't know what do, and how to do it? The language barrier is also frustrating. My usual cleaners (who weren't available at the time I needed) always ensure any team has at least one person who has workable English.

They did a great job scheduling but arrived 2 hours after the window of time, didn't clean the two things I specifically asked them to do and forgot to clean one of the bedrooms. Very unhappy.

They were professional and friendly.

The ladies were wonderful and concern about using the correct cleaning a supply for the various surfaces. Did a nice job!

Expensive....and very difficult to communicate with workers.

When scheduling I was told the service would cost around $200, but in the end got charged $375

The ladies were wonderful, concerned about doing a great job and accomplished that goal. Wonderful.

Very professional, thorough and friendly. Did a great job would definitely recommend them and will be utilizing their services in the future.

The ladies were wonderful! The place was so clean (one time move out), it's amazing! Even though I told them it was a serious mess, they went in there and tackled it w/o flinching! Would definitely hire again!

Victoria scheduled the initial crew and they were excellent. I requested the same crew second time, was told they would be coming, but then another crew (ok, but not as good and thorough as the first) came. I would use again, but was dusappointed my request wasn't honored when I confirmed it would.

They were reliable They showed up in time They cleaned the bathrooms really well

Overall they did a great job. Cleaners were professionals and did their job very nicely. Customer service is very prompt and flexible in changing the schedule. Some cons: they are bit costly compare to other providers I have used for the same service.

on time. very courteous,