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02/23/2021
Steve C.
It went great. Cools Custom communicated a lot with me and got the job done in a timely manner, while interacting well with my tenants. I will hire them again!
Description of Work
Remodel the shower in both bathrooms
Category ceramic tile,home remodeling
Cost $18,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/22/2021
Service Provider Response
Hi [Member Name Removed], So very nice that you take a moment to shout out about Cools Custom. We appreciate you very much as well. Thank you!11/24/2020
Diane A.
Everything went well. Cools Custom was very responsive to my questions and requests. I definitely would hire again.
Description of Work
Shower pan repair
Category bathtub refinishing
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/24/2020
02/03/2019
Martin K.
New tile looks great - requested grout and caulking repairs blend well with existing grout. Very clean in all cases.
Description of Work
Repair tile section in shower. Repair a number for places where grout has been damaged. Likewise some grout needed to be replaced or installed.
Category flooring contractor
Cost $500
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/14/2019
Service Provider Response
Thank you Mr [Member Name Removed], We appreciate your feed back very much.01/18/2019
Roger S.
The bathroom, in my rental house, had severe water damage around the bath tub surround. Handymen said the job was "too big". So based on Angie's List reviews, I asked Cools Custom Remodeling to come and evaluate. They looked at the job, bid on it AND started demolition January 10. They had a no-show one day due to the heavy rains. But they still completed the demolition, retile & grout, along with painting the guest bathroom all by January 17. Unfortunately once the drywall was down, they found considerable water damage to studs and black paper. Jay offered a few alternatives, explaining each providing pros & cons, allowing me to choose how I wanted to proceed. This extra work added $800 but at least structure, of the house, is sound again. Jay (father) and Jason (son) were in constant communications, via phone, text & email, with me and the tenant throughout the project. They showed up, as they said they would and finished on schedule. They cleaned up after themselves. The bathroom looks like new. The tenant is extremely happy. The $4,900 price seemed very good considerable the speed and quality of the work. I'd use Cools Custom Remodeling again without hesitation and have recommended them to friends. Thanks Jay, Jason, Noe & Doug!
Description of Work
Bath tub surround needed retiling due to water damage
Category ceramic tile,drywall,home remodeling
Cost $4,900
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/18/2019
Service Provider Response
[Member Name Removed], Thank you for taking your personal time to send out such nice comments about your experience with Cools Custom and our staff. We appreciate each and every customer who provides us the opportunity to be successful. I will pass this on to all involved persons.12/23/2018
Ali V.
If you’re a homeowner and have ever worked with a contractor, then you know how rare it is to find a company whose service meets or exceeds your expectations. To that end, I highly recommend Cools Custom, a contractor we’ve been working with to remodel our 2 bathrooms. The owner is Jay Cool, and here is what made our experience with him and his company so great… 1) The vanity counter top we had selected didn’t quite match the color of the top that was delivered. Jay stepped in and worked as our champion with all the vendors to ensure the issue was resolved to our satisfaction. He always insist everything be done to our satisfaction. 2) His talented crew is personable, professional, and courteous (plumber, tile person, framers, project manager, etc.). 3) They are the only contractors I have ever worked with who are actually responsive on email and text messages. 4) They really have our best interests in mind; always setting our expectations, and offering things to fix and address that we never considered. 5) They were very flexible and accommodating, happy to help us as we occasionally added extra requests and work to the project. 6) They took great care of our home as they worked, and we were completely comfortable having them in our home. We enjoyed working with them and appreciated the quality of their work so much that we will continue to work with hem on projects for the exterior of our home as well (roof, siding, stone-work, etc.).
Description of Work
Remodeled 2 bathrooms
Category custom cabinets,ceramic tile,countertops,drywall,electrician,flooring contractor,glass repair,plumbing,remodeling,marble & granite,home remodeling
Cost $45,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/20/2018
+7 More
Service Provider Response
Hi [Member Name Removed], Thank you soo much for your business and continued support. We appreciate the review and your referrals very much. Hope you have a very Happy new year!11/15/2018
Janet G.
We came home from vacation last April and noticed some dark spots on the hardwood floor in our master bedroom…near the wall shared with the master shower…not good. After some initial exploration, we found that a malfunctioning shower valve had been leaking into the wall cavity for about 5 ½ years – lots of mold, rotted studs, subfloor issues, a shower that needed to be completely replaced, along with hardwood flooring in the bedroom. You would think that it would be relatively easy to find a contractor to do this work, but it’s not. Many of the people we contacted just said, “no, we don’t do water damage.” Others thought that the job was too small. Others would do it, but wouldn’t give a firm quote and wanted to charge an outrageous “exploration” fee. Enter Cools Custom Remodeling. From the start, they worked to get our business and treated it as a partnership. Yes, they admitted it was a smaller job for them, but they never made us feel that it was any less important. We had an open line of communication and we always knew where things stood. We had a lot of stops, starts, and delays on the job as we were trying to match specific tile (some of it custom-made) and flooring (and did I mention that we’re sort of super-picky?). They hung in there. If we weren’t 100% satisfied with something, they came back and worked on it until we were. We moved back into our master suite last weekend and the whole thing looks beautiful – just like the disaster never happened. Cools Custom gave us all you can ask for in a contractor: fair prices, good communication, quality workmanship, and willingness to meet expectations. I would recommend them for any job, large or small.
Description of Work
Tile shower replacement, water damage repair, flooring, dry wall, plumbing
Category ceramic tile,drywall,flooring contractor,plumbing,water damage restoration,home remodeling,interior painters
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/15/2018
Service Provider Response
[Member Name Removed], I'm sorry about the delay in responding to thank you very much for taking the time to send out a review for Cools Custom. We appreciate your business very much. I hope you are enjoying the space... Happy holidays!08/06/2018
Chip B.
Great work. Admin staff and owner great to deal with. Install team could not have been nicer, and the work was very high quality.
Description of Work
Install cabinet and trim
Category contractors,home remodeling
Cost $450
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/27/2018
Service Provider Response
Thank you [Member Name Removed]. It was a pleasure serving you!06/18/2018
Rajeev T.
After advertising that they provide free estimates on Angie's website, they returned our call and asked us to pay them 250 dollars for initial consultation and estimates. They are using Angie's list website for false advertising and defrauding clients. For this reason alone , I will never give my business to such a dishonest company. Companies who charge for estimates, clearly state NO for free estimates .
Description of Work
Bathroom and Kitchen Model
Category home remodeling
Work Completed On 06/18/2018
Service Provider Response
The optional $250.00 "Design & Consultation fee" was offered as a fully transferrable fee (full credit to contract) to help better define the project for a more accurate proposal. Free estimates are available to all customers. I'm sorry you took issue with or mis understood the suggestion offered. We always appreciate the opportunity our customers provide.05/27/2018
Dennis T.
First time homebuyer, needed advice on how to proceed with applying to HOA and installing for vented hood. All other place would not even answer my questions and requests. Phil at Cools Custom Remodeling gave me a call and gave me very sound advices on how to proceed, what info would I need to submit, and is very patient and nice. Submitted application and will see if it is approved. Thanks!
Description of Work
Vented range hood
Category home remodeling
Hire Again? Yes
Work Completed On 05/27/2018
Service Provider Response
Hi [Member Name Removed], Glad i was able to guide you in the right direction. If you get approval, i will serve you quickly and for a reasonable price. No job is too small to make an acquaintance. Thanks for taking your time to write a review.03/19/2018
Rick A.
Cool's Custom was the only company I called willing to even talk about working within our very tight timeframe before the Thanksgiving holiday. While the work wasn't complete in our (frankly very challenging) timeframe, they made sure we had a working bathroom in time and it worked out. Jason from Cool's custom was extremely nice, frankly a pleasure to be around, all of the subcontractors were great, and the bathroom came out absolutely beautiful. We paid a little more than we wanted to, but accepted that much due to the timeframe. Bathroom was finished much longer than we had intended, but we are extremely happy with the work and working with Cool's custom was a pleasure. Paying a bit more is likely worth it.
Description of Work
We had a major plumbing leak in our kids' bathroom, and it needed to be nearly completely redone: floors, drywall, tile, vanity and shower install (from tub insert), plumbing repair
Category ceramic tile,drywall,plumbing,home remodeling,interior painters
Cost $20,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/10/2017
+1 More
Service Provider Response
Thank you very much for taking the time to share a review. We appreciate your feed back and i will definitely reward the team.Complete Residential Remodeling Custom Kitchen Design and Remodeling Custom Bathroom Design and Remodeling Custom Flooring: Tile, Hardwood, Vinyl, and Carpet Specialized Tiling: Ceramic, Mosaic, and Natural Stone Custom Windows and Doors Exterior Decks and Hardscape Plumbing, Electrical, and Water Damage
We pride ourselves on accommodating all customer needs; however there may be certain small projects that are better suited for a specialist. Please call us with any questions and we will happily take the time to evaluate your unique circumstance.
Cools Custom Remodeling Inc is currently rated 4.8 overall out of 5.
Cools Custom Remodeling Inc is open:
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Cools Custom Remodeling Inc accepts the following forms of payment: Check, Financing, Visa, MasterCard, American Express, Discover
Yes, Cools Custom Remodeling Inc offers free project estimates.
Yes, Cools Custom Remodeling Inc offers eco-friendly accreditations.
Yes, Cools Custom Remodeling Inc offers a 5% senior discount.
Yes, Cools Custom Remodeling Inc offers emergency services.
Yes, Cools Custom Remodeling Inc offers warranties.
Cools Custom Remodeling Inc offers the following services: Complete Residential Remodeling Custom Kitchen Design and Remodeling Custom Bathroom Design and Remodeling Custom Flooring: Tile, Hardwood, Vinyl, and Carpet Specialized Tiling: Ceramic, Mosaic, and Natural Stone Custom Windows and Doors Exterior Decks and Hardscape Plumbing, Electrical, and Water Damage
We pride ourselves on accommodating all customer needs; however there may be certain small projects that are better suited for a specialist. Please call us with any questions and we will happily take the time to evaluate your unique circumstance.