Yancey Company

Don't know why they didn't include painting in the contract -- it seems odd that they wouldn't want to see the whole thing "finished."

Everything is still new, so I don't have any time/experience with the install yet, but I have seen about 14 bathrooms built over the years, and the work Fred from Yancey did was top notch. Scheduling took a while because they are busy, and I asked for the remodel at the height of the season, but once they started, they were fast, and despite the speed, the craftsmanship is great. Out of all the bids I got Yancey was the most expensive, but for what I got, I feel they earned their money.

The project manager Linda was wonderful. My main problem was that the painting was not up to par and I didn't like the color of the grout (I did point both of this issues out). Also the toilet leaked and had to be "resealed". I would expect that at some time near the end of a project a review would be done by someone else from the company.

Yancey only started our bathroom remodel project this past week so I can't give a complete review yet, but so far everything has been going well. They will be installing new granite counters, cabinets, lighting, plumbing, flooring, sinks, shower and leveling the ceiling so it's all one height.

We had our bathroom completely remodeled. The Yancey Company staff helped with the choice of materials and we were very happy with the results. Customer Service was very good. There was a minor problem with the grout, which they remedied.

The estimater, Al, was friendly, helpful, and knowledgable. The primary on our job was Jim. He was always on time, clean-up was unbelieveable. I cannot brag enough about Jim. Our painters were really the weak link. Flooring and counter tops were right on schedule. I was most unhappy with Patricia, the project manager, who worked in the office. She is the main reason I had to mark the customer service so low. All the other workers were a 4+.

Yancey's revived my bathroom with marbled tile floor, a taupe tile accent wall, wall shelves, new toilet, lighting, and ceiling fan, soaking tub and a petite sink. Yancey also replaced the ancient plumbing in the basement. Their initial estimate was very knowledgeable and complete-- they fully advised of City requirements for electrical upgrades and such. The work was amazingly fast-- completely finished in 10 working days. Very helpful and professional customer service: they fiercely pursued options when I had problems matching faucets to an unusually small sink. Not inexpensive-- but you'll be glad you chose them.

The Yancy project manager made everything simple by providing samples of the things we needed at their showroom, and the installer did a wonderful job right on time.

We were very pleased with the whole experience. They took their time with us and showed us a variety of materials until we saw what we wanted. They answered all the questions we had about the process. The estimates they gave us for a finished date were right on. Their worker, Mike, is a jewel. He was here everyday when he said he would be, usually very early and many days we left before he did. He did an excellent job making sure everything was done to perfection. We would certainly call them for any other remodeling we needed. Very Good doesn't even begin to discribe thier work. The are Excellent!!!!!!!!!!!!!

First, Yancey Co. was willing to take on my small bathroom (5' x 7'), so that was a great start. Some other companies didn't even bother to call me back! Tom met with us on a Saturday to look at the showroom and plan the remodel. We decided on a total gutting of everything in there. About 3 weeks later, the job began. Because there was so much work and very little space, the job was planned for a possible 6 days. However, Mike and his partner finished in 4 days. Our new bathroom is fantastic!

Yancey hired a subcontractor to do the bathroom remodel in two rooms. He, Eric Leeth, did a terrific job for us. He was well-organized and cleaned up the work area daily before he left. He was immediately responsive to our concerns for certain aspects of the work outcome. I'd hire either Yancey or Eric in a trice.

At this point, I am impressed with the excellent communication and long-standing business service to the greater Sacramento area. It is a family-owned business, which I prefer to work with on this kitchen remodel project for countertops. However, I am still in the planning/estimate stages. I have not hired Yancy Company YET...but, most likely will do so. Thanks! RJE-Natomas Park

100% Happy