LANDSYSTEMS LANDSCAPES
About us
CA CONTRACT LICENSE #474943. LCA LANDSCAPE ARCHITECT LICENSE #3220.
Business highlights
Emergency services offered
44 years of experience
Services we offer
ARBORS & FENCES, DECKS, DETAILS, DRIVEWAYS, ENTRANCES, GARDEN DESIGNS, OUTDOOR ROOMS, PATHWAYS, SPECIAL FEATURES, STAIRWAYS, STONE WALLS, WATER FEATURES & POOLS.
Amenities
Emergency Services
Yes
Reviews
3.227 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 30% | ||
| 30% | ||
| 7% | ||
| 0% | ||
| 33% |
Showing 1-25 of 27 reviews
Kurt F.
Jun 2014
They did a horrible job and we fired them. I would suggest that no one use them.
Todd W.
Feb 2013
Not Happy
Angela C.
Jan 2013
Summer 2012, we finally decided to bite the bullet and do something about our ?ugly? backyard. We love to entertain and it was time to design a backyard that allowed us to enjoy our time outside more. We called a few companies and were disappointed that so many of them did not provide the actual landscape design services. Most just wanted to know your budget and a few questions and came back with a bid. Our backyard has major slopes being on a hill and we really wanted to explore how to get the most from our space without having to take the entire back hill away. We also wanted to have an area for the adults and an area for the kids. We then called Landsystems, as we could see they were doing work for a neighbor. Tim and Kelly (Tim Vine owner and Kelly Lau, our designer) provided a very thorough Consultation spending time with us to get to know them, as well as to bring us to other properties ?in process? and ?finished? to get a real idea of their work. This made us comfortable so we engaged them for the design
They have been great to work with during the design process, working collaboratively with us to understand our hopes/desires for the backyard while of course being mindful of our budget. Our design services resulted in a very detailed visual document of the future backyard as well as detailed planting and building specifications. The level of detail makes us feel like we really understand what to expect and helps make sure we are aligned on the project.
Given our good experience with the consultation and design services, we also chose to move forward with Landsystems for the execution of the build. We?ve just begun so far so good, so stayed tuned.
They have been great to work with during the design process, working collaboratively with us to understand our hopes/desires for the backyard while of course being mindful of our budget. Our design services resulted in a very detailed visual document of the future backyard as well as detailed planting and building specifications. The level of detail makes us feel like we really understand what to expect and helps make sure we are aligned on the project.
Given our good experience with the consultation and design services, we also chose to move forward with Landsystems for the execution of the build. We?ve just begun so far so good, so stayed tuned.
Peter L.
Jul 2011
Terrible. Design was good, but late.
However, the price kept going up, surcharges added, and the work was sloppy. One of the subcontractors was so rude that we made him leave the property. Ultimately we terminated the contract and hired someone else.
All that would have been okay except for one thing that earns the "F" rating. They planted some trees and provided a guarantee to the health. Two out of about 15 died - after we had cancelled the contract (and paid them lots of money).
I asked them to replace the two trees, per the guarantee. They were unhappy about the contract being cancelled and refused to replace the two trees. Can't be more unprofessional than that.
Stay away, there are lots of landscape contractors.
However, the price kept going up, surcharges added, and the work was sloppy. One of the subcontractors was so rude that we made him leave the property. Ultimately we terminated the contract and hired someone else.
All that would have been okay except for one thing that earns the "F" rating. They planted some trees and provided a guarantee to the health. Two out of about 15 died - after we had cancelled the contract (and paid them lots of money).
I asked them to replace the two trees, per the guarantee. They were unhappy about the contract being cancelled and refused to replace the two trees. Can't be more unprofessional than that.
Stay away, there are lots of landscape contractors.
Response from LANDSYSTEMS LANDSCAPES
"The Member family hired Landsystems to design a unique garden to meet aesthetics and function needs, in addition to resolving existing drainage issues of the garden. Upon completion of the conceptual plan, the member's were very happy with the overall design. Landsystems installed an innovative new rain catchment system for the house. However, during the construction process, the member's had trouble meeting the original agreed-upon budget and had to ask Landsystems to reduce the budget significantly. As a result, the original plants that were quoted had to be downsized, resulting in a lackluster finished product. To date, the the member's still have an outstanding balance with Landsystems; because of this, Landsystems had to halt continuing efforts to improve the garden."
Virginia W.
Jul 2010
We're very pleased with them, as they also redesigned our garden when we remodeled our home.
PAUL G.
Jul 2009
Terrible, took one year to get project completed. The workmanship was far below expected for a professional landscape company. Constant delays, didn't clean-up. We also found that property was stolen from our property when they were on site.
Response from LANDSYSTEMS LANDSCAPES
"Landsystems completed the design component of this project, including a complete conceptual plan which the members liked and accepted. Subsequently Landsystems undertook a planting plan for one property line which we then installed together with an automatic drip system. The plants grew exceptionally well and both the members commented on their lush appearance. Some 6 months after project completion, the members still owed a substantial balance, and failed to respond to numerous requests for payment and Landsystems became more forceful in our representations. He then asked Landsystems to re-install a water mainline and replace a valve which we quickly undertook and were subsequently paid. Any delays to the project were entirely due to non communication on the part of the members. At no time was Landsystems ever notified of any stolen property (which, of course, we would gladly replace)."
Marvina W.
Sep 2008
We began work with this company when they were clearly in transition, so we had a somewhat rocky start. But Tim Vine and his partner Lou are committed to maintaining the high quality work for which their 25-year-old company is known and we managed to work out all issues to my complete satisfaction. After the project was completed we decided to use their maintenance service, which is superior to any service we've ever used. And, we have just signed a new contract with them to do additional work.
Marvina W.
Sep 2008
We began work with this company when they were clearly in transition, so we had a somewhat rocky start. But Tim Vine and his partner Lou are committed to maintaining the high quality work for which their 25-year-old company is known and we managed to work out all issues to my complete satisfaction. After the project was completed we decided to use their maintenance service, which is superior to any service we've ever used. And, we have just signed a new contract with them to do additional work.
Judy C.
Aug 2008
The garden looked terrific after the planting occurred. They also offer maintenance. The head gardener is wonderful but his crew is only so-so.
Chris M.
Aug 2008
The planning process was great. The design was creative and included everything we needed. The selection of plants provided a great deal of variety. The implementation of the work was extremely slow. It took nearly 5 months from the time they first broke ground until they were finished. I might expect this from a lower priced service, or one that we knew we would have to manage on a daily basis, but we did not expect this from a top notch company. We did add a little to the scope of work which could allow for 2-3 weeks of delay, but overall the process was very, very slow. They did install the plants properly as very few died and those that did were replaced for free even though undoubtedly some of them died from the frost. One or two of the selections of plants were not appropriate for under the pine or oak trees and did not fair well, but they also replaced those for free. We found out later that the type of drip irrigation system they used was the "old fashioned" style and we may have to change it later, but so far it has held up well. Overall, we really, really like the design, the plants have grown in well and we get compliments all the time on the yard. However, the installation process was very slow and the price was not great. If we use them again for our back deck I would negotiate much better pricing and require them to meet a more realistic time schedule.
Chris M.
Aug 2008
The planning process was great. The design was creative and included everything we needed. The selection of plants provided a great deal of variety. The implementation of the work was extremely slow. It took nearly 5 months from the time they first broke ground until they were finished. I might expect this from a lower priced service, or one that we knew we would have to manage on a daily basis, but we did not expect this from a top notch company. We did add a little to the scope of work which could allow for 2-3 weeks of delay, but overall the process was very, very slow. They did install the plants properly as very few died and those that did were replaced for free even though undoubtedly some of them died from the frost. One or two of the selections of plants were not appropriate for under the pine or oak trees and did not fair well, but they also replaced those for free. We found out later that the type of drip irrigation system they used was the "old fashioned" style and we may have to change it later, but so far it has held up well. Overall, we really, really like the design, the plants have grown in well and we get compliments all the time on the yard. However, the installation process was very slow and the price was not great. If we use them again for our back deck I would negotiate much better pricing and require them to meet a more realistic time schedule.
Virginia W.
Jul 2008
They did a magnificent job! People walking by stop me and ask who did it. The selection of plants, trees and accents are always wonderful, and I love my landscaping. They were completely on schedule. Wish they had been the folks building the house!
Gayle M.
Jul 2008
The quotation and drawings were very detailed and there were no surprises. They explained what the trade-offs were in terms of materials, time of year the work was conducted, etc., in order to save money. The work went smoothly with no surprises, cost or time over runs.
Gary G.
Jul 2008
Went according to plan.
Michelle A.
Jul 2008
We had some problems with drainage several months after the project was completed. However, the foreman stuck with it and ultimately solved the problem at no additional cost to us, with significant labor required from Landsystems. We are extremely pleased with the hardscaping and it has held up very well. The watering system has worn as well as they generally do - some wear and tear, but easily fixable. The plant recommendations were not extraordinarily innovative, but after a period of several years, it's clear that most of the recommendations were good ones as the plants have generally thrived and grown effectively within the environment. The landscaping itself requires very little maintenance (which was an objective). We have taken advantage of Landsystems' one-year plant guarantee for several years, as well as their annual assessment of the landscaping; we have found these services very useful. We would use them again.
Michelle A.
Jul 2008
We had some problems with drainage several months after the project was completed. However, the foreman stuck with it and ultimately solved the problem at no additional cost to us, with significant labor required from Landsystems. We are extremely pleased with the hardscaping and it has held up very well. The watering system has worn as well as they generally do - some wear and tear, but easily fixable. The plant recommendations were not extraordinarily innovative, but after a period of several years, it's clear that most of the recommendations were good ones as the plants have generally thrived and grown effectively within the environment. The landscaping itself requires very little maintenance (which was an objective). We have taken advantage of Landsystems' one-year plant guarantee for several years, as well as their annual assessment of the landscaping; we have found these services very useful. We would use them again.
PETER L.
May 2007
Very poor execution, and very poor internal communication. Company rarely seemed to know what it was doing. Quality of work was poor. Basically, it felt like a group of amateurs trying to pass off as professionals.
Response from LANDSYSTEMS LANDSCAPES
"WE HAD PROBLEMS COMMUNICATING WITH HIM AND THIS CAUSED DELAYS. LANDSYSTEMS COMPLETED A VERY COMPLICATED DRAINAGE, IRRIGATION AND CONCRETE PREPARATION AS WELL AS UNDERTAKING A PUBLIC DESIGN REVIEW OF THE PLANS DRAWN FOR HIM FOR THE TOWN OF MONTE SERENO. ALL SUCH WORK WAS APPROVED BY THE MONTE SERENO. WE WENT TO GREAT LENGTHS IN OBTAINING VERY MATURE PLANT MATERIALS FROM OREGON TO PROVIDE IMMEDIATE SCREENING TO THE DELIGHT OF MEMBER. WE ENGINEERED A CUTTING EDGE RAIN CATCHMENT SYSTEM. AT NO TIME WAS OUR WORK OF POOR QUALITY. WE WERE NOT PAID IN FULL FOR OUR SERVICES AND THUS LEFT THE JOB AFTER REPEATED ATTEMPTS TO CONTACT HIM."
CARINA M.
Apr 2007
This is the worst company I have ever worked with. (I just spoke to a tree care person who told me he has "never" heard anything good about Landsystems. Their M.O. is to wine and dine you, and when you're too far into the job to reasonably change contractors, they completely ignore you. Literally, they stop working. So you call and leave a message "where are you?". They ignore you. Then you call and leave an angry message. They apologize and swear it was a mix-up. They come out and work for two days. Repeat this dozens and dozens of times. If I had a nickel for every Landsystems apology, it would've paid for the job. The appear to hate their clients. They also don't listen to them. The 1-year plant guarantee is utter BS. Three times they sent someone out to inventory the dead plants after MONTHS of us calling them to make them do it, but they never replaced anything. DO NOT HIRE THIS COMPANY. YOU WILL REGRET IT IN THE END. If there were an F-minus, that's what I would give them.
CARINA M.
Apr 2007
This is the worst company I have ever worked with. (I just spoke to a tree care person who told me he has "never" heard anything good about Landsystems. Their M.O. is to wine and dine you, and when you're too far into the job to reasonably change contractors, they completely ignore you. Literally, they stop working. So you call and leave a message "where are you?". They ignore you. Then you call and leave an angry message. They apologize and swear it was a mix-up. They come out and work for two days. Repeat this dozens and dozens of times. If I had a nickel for every Landsystems apology, it would've paid for the job. The appear to hate their clients. They also don't listen to them. The 1-year plant guarantee is utter BS. Three times they sent someone out to inventory the dead plants after MONTHS of us calling them to make them do it, but they never replaced anything. DO NOT HIRE THIS COMPANY. YOU WILL REGRET IT IN THE END. If there were an F-minus, that's what I would give them.
Response from LANDSYSTEMS LANDSCAPES
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ANN B.
Jan 2007
What a joke. The plan took forever and the company had constant turnover. The planting went ok, but we would never ever recommend this company to anyone.
Response from LANDSYSTEMS LANDSCAPES
"LANDSYSTEMS UNDERTOOK A VERY COMPLICATED DESIGN PROJECT AND WORKED WITH THE TOWN OF WOODSIDE THROUGH NUMEROUS REQUESTS FOR INFORMATION FROM THE TOWN OF WOODSIDE. WE WORKED IN COMBINATION WITH THREE ENGINEERING COMPANIES AND OBTAINED APPROVAL FOR THE PROJECT FROM THE TOWN OF WOODSIDE. I WAS PERSONALLY INVOLVED ON THIS PROJECT FROM THE INITIAL CONTACT THROUGH TO THE TOWN’S APPROVAL. WE INSTALLED INITIAL PERIMETER PLANTING AND IRRIGATION WHICH HAS THRIVED."
KRISTAN M.
Jan 2007
Landsystems' designers definitely know their business: plants, design elements, lighting, etc. The yard is beautiful, and we get many positive comments on it. The design department seems to have trouble handing off the project to the construction team. I would echo the comment of another reviewer: "Our project manager was a mixed bag. He is very personable, great listener, but not particularly effective in communicating about the negative aspects of our job: e.g.: explaining delays or unannounced changes to the plan, or how problems were going to be solved.". For example, we had a month-long delay in getting the concrete poured for our patio. Most of the planting went fine, though some plants needed to shift a bit compared to the plan and they ended up being planted too close together in some instances. One thing we would have liked, though I'm not sure any company provides this service: educating us on how to maintain the landscape properly after it is finished.
KRISTAN M.
Jan 2007
Landsystems' designers definitely know their business: plants, design elements, lighting, etc. The yard is beautiful, and we get many positive comments on it. The design department seems to have trouble handing off the project to the construction team. I would echo the comment of another reviewer: "Our project manager was a mixed bag. He is very personable, great listener, but not particularly effective in communicating about the negative aspects of our job: e.g.: explaining delays or unannounced changes to the plan, or how problems were going to be solved.". For example, we had a month-long delay in getting the concrete poured for our patio. Most of the planting went fine, though some plants needed to shift a bit compared to the plan and they ended up being planted too close together in some instances. One thing we would have liked, though I'm not sure any company provides this service: educating us on how to maintain the landscape properly after it is finished.
JOHN S.
Oct 2006
We put our project out to bid to four landscape companies. Two bids were immediately thrown out due to the high price. Landsystems and one other company had similarly priced bids. Ultimately, we chose Landsystems due to their bid process follow up, details in their quote/schedule, and project manager assigned to our job. Overall our experience was excellent. The project was completed on time, quick turns on punch list items, no major change orders (only had one $400 change order due to a specification change on BBQ). Attention to detail was excellent. In particular, we were very happy with the concrete work and BBQ. There are many companies out there that can dig holes and put in plants. We found Landsystems differentiated themselves by professionally managing a project from bid to completion.
JOHN S.
Oct 2006
We put our project out to bid to four landscape companies. Two bids were immediately thrown out due to the high price. Landsystems and one other company had similarly priced bids. Ultimately, we chose Landsystems due to their bid process follow up, details in their quote/schedule, and project manager assigned to our job. Overall our experience was excellent. The project was completed on time, quick turns on punch list items, no major change orders (only had one $400 change order due to a specification change on BBQ). Attention to detail was excellent. In particular, we were very happy with the concrete work and BBQ. There are many companies out there that can dig holes and put in plants. We found Landsystems differentiated themselves by professionally managing a project from bid to completion.
JILL S.
Sep 2006
The entire job took approximately ten months, from the first meeting regarding design, to installation of the last bushes. The results were phenomenal. Our yard is one of the most beautiful in the neighborhood, if not the town, and not a week goes by where we don't get some comment from a neighbor or passer-by about our beautiful gardens/flagstone. The workers were great, efficient, polite and very knowledgeable. Tim Vine is a wonderful designer, and hires wonderful designers to work with him. Our project manager was a mixed bag. He is very personable, great listener, but not particularly effective in communicating about the negative aspects of our job: e.g.: explaining delays or unannounced changes to the plan, or how problems were going to be solved. I was more involved in day-to-day project management than I expected I would be, given the price. On the other hand, this was our first huge project, and I wasn't particularly informed about the role of the owner.
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FAQ
LANDSYSTEMS LANDSCAPES is currently rated 3.2 overall out of 5.
No, LANDSYSTEMS LANDSCAPES does not offer free project estimates.
No, LANDSYSTEMS LANDSCAPES does not offer eco-friendly accreditations.
No, LANDSYSTEMS LANDSCAPES does not offer a senior discount.
Yes, LANDSYSTEMS LANDSCAPES offers emergency services.
No, LANDSYSTEMS LANDSCAPES does not offer warranties.