CONRAD AND SONS

We chose this contractor because his price was good, but he also offered a 2 year warranty on his work which was double every other contractor. He came out on 8-6-08 to start the project and finished installing the system on 8-7-08. He did do some extra things for us such as installing a hose bib and also while he the trencher, he also buried an electric conduit that we would need in the future for our shop. After he left on 8-7-08, that evening we notice that water was leaking from some of the sprinklers. We called him and he did come out the next day and showed us how to clean out the valves and told us that was what was causing the leaking. After he left we could see that the valves were still leaking but it was Friday so we called him on Monday. He left a message stating he would come the next day and he didn't show up. He eventually shows up about a week later and replaces the diaphragms in the valves. We also address some other issues we have noticed such as a couple of sprinklers that are in bad places and also that the sprinklers are not set and packed. He moves the sprinklers in question and states that he will come back and pack/set sprinklers when the final grade is done. After he leaves, the valves are STILL leaking and we immediately leave another message. We leave a message every day for the next two weeks and we do not get one phone call back. We finally send a certified letter asking him to complete the job by 9-9-08 (one month since we had the sprinklers installed). He does finally come out on 9-8-08 and proceeds to argue with my husband about whether the valves are leaking (as if we would go to all this trouble if they weren't leaking). We are not sure what caused the epiphany but he finally does replace the valves and says he will be back tomorrow to make sure that they haven't leaked and he will pack/set sprinklers then. We said, "please call if you are not going to make it." Do you think he showed up? Do you think he called? NO! I have no hope that this man will ever honor his warranty because it was such a fight to get him to honor the contract in the first place. My husband and I will have to dig up each sprinkler and set it so that we can get our lawn seeded. Bill Conrad tried to fast-talk us whenever we had a question about something. He is argumentative and a liar. We wish that we would have gone with another contractor.