At first in November the work went well ~ mowing once a week and as winter progressed mowing went to twice a month. However, there was little if any lawn maintenance i.e. weed pulling for four months. A gate that he provider built and installed had to be redone because noticeable concerns regarding the gate were apparent and the work was shoddy. Our lawn maintenance became a crisis when I had to call twice to have the weeds removed and I shouldn't have to babysit a service that we are paying to have such services rendered and in a timely fashion. The provider is crisis orientated and not proactive ~ in other words the provider would rather spray herbicides every four months and then pull weeds. I really feel bad for his workers because one worker agreed in the intelligence of being proactive; these guys should really quit and form their own company. We were also going to have some extensive planting done and to have to deal with more weeds than flowers was not going to considered let alone condoned. And his story pertaining to how the herbicide worked changed three different times resulting in my research on the internet and finding that this provider does not know what he is doing but rather wants to provide the least amount of maintenance whether its due to lack of man power or he simply doesn't want to pay his workers any more than he has to. The provider touts that he has gained his knowledge from his experience at Cal Poly as a student though we are not quite sure he even graduated from Cal Poly ~nothing overtly impressive but the provider apparently manipulates this so called education as a way of proving his competency. That variable ,his so called college based knowledge ,does not premiate into reality. We had to stop progression on planned planting with the provider until there was some proof that our lawns were being maintained meaning that not only were the lawns to be mowed but that weeding would be done consistently and without me having to babysit. The provider sent us a letter AGAIN reiterating the glorification of spraying with a herbicide and that and here is a red flag "thats what he likes" Are we suppose to take that into consideration? Hmmmmm and who is paying the bill. And for goodness sakes: I have two masters degree, my husband has a undgraduate degree with several certificates so we understand how herbicides work. The provider called and again I had to tell him that we wanted our lawns maintained which meant that maintenance was to be interpreted as a VERB~ weeding was to be done weekly if that was deemed necessary but no way were we going to go through spraying cycles where there would be new weed growth all the time. It is so interesting to me that this provider just doesn't get it. The provider got extremely agitated and then proceeded to tell me that he was going to call my husband because he had a relationship with him meaning that he and my husband were both in the same networking group but the intent of the message was that the provider was going over my head. I fired him on the spot. My husband would have loved to have fired the provider him self because my husband recognized the lack of competency long before I did but because of the networking connection , he wanted to give the provider the benefit of the doubt. Big mistake. This provider over stepped the professional boundaries of not only his lack of competency regarding lawn work but in respecting his customers ~he totally forgot who is paying his salary and quite frankly he didn't like the fact that we had expectations that were not being met professionally and that he was miffed that I did not submit and then obey to what the provider liked regarding lawn maintenance and service. I especially do not want people, especially women who may need to obtain lawn maintenance service to call the provider or his company~he has no respect for the women nor does he respect his customers.
Description of Work: The provide did absolutely nothing regarding lawn maintenance; his workers did the work according to his specifications which is too bad because the provider had some really nice gentlemen working for him. All of them should quit and form their own company The provider did do some irrigation work.
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Landscaping
FAQ
MOW-TOWN LANDSCAPES is currently rated 1 overall out of 5.
No, MOW-TOWN LANDSCAPES does not offer free project estimates.
No, MOW-TOWN LANDSCAPES does not offer eco-friendly accreditations.
No, MOW-TOWN LANDSCAPES does not offer a senior discount.
No, MOW-TOWN LANDSCAPES does not offer emergency services.
No, MOW-TOWN LANDSCAPES does not offer warranties.