My father passed away last year. He sought George's services to repair his 1992 Honda Accord stationwagon for several years. George said that if he could do anything for my family, he would. George offered to help us sell two used cars: a 2009 Hyundai Sonata GLS (VIN: 5NPET46C29H540889), and a 2005 Chrysler Town-Country (VIN: 2C8GP64L75R268203). This was in September 2019. Since then, he has sold the Hyundai (the title transferred November 2019 per California DMV, and again January 2020 per Colorado DMV), and he has "someone coming by to pick up the van." For the past 6 months, week after week he finds excuses not to provide us with the money ($8,000). Sometimes he doesn't even have an excuse, and just says "come by next week." He has now begun avoiding our phone calls. I can't say it any more simple than this: George SOLD OUR CARS, and STOLE THE MONEY. He is ignoring our requests to return the keys to the remaining car at the shop. We are now pursuing legal action.
Description of Work: Selling a car
Rating Category
Rating out of 5
$8,000
Serene P.
03/2017
5.0
auto repair
+ -1 more
They do all of our car service. We go to them faithfully. The price was a lot less than I expected it to be. We went in for an estimate, and they got me in right away that day. They always do that kind of stuff. I have had price quotes from other places, and I usually know what something is going to cost. They have always been at that or below that cost. Their service is top notch. When we have an emergency, they will work us in. They are very reasonable about working with me about what can be done right now or what can wait to get done. There have been times when I thought something was a lot more serious, and it ends up costing $9. That kind of thing builds a lot of faith and loyalty. They are courteous and considerate. I really like them.
Description of Work: They recharged the air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Serene P.
03/2017
5.0
auto repair
+ -1 more
We have a very old car that is over 100,000 miles. We never had a bit of problems with it until recently. They were so good to us. They got it done so quickly. I was shocked how fast it got done. He got three mechanics to drop what they were doing to fix our car. He knew that was our only vehicle. He let me break up the payments over several credit cards. He had no qualms about that. They pretty much charged me the parts at cost. They bent over backwards to make it easy for us. There is nothing they could improve. You can?t improve on perfection.
Description of Work: They did everything. We got a new axle in the rear, new water pump, and new brakes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Serene P.
03/2017
5.0
auto repair
+ -1 more
We have been going there faithfully for five to six years. They are the only ones who touch our car. Unless we have an issue that is under warranty with the dealership, we only use Scooter?s. We drop the car off; they bring us home, and come get us when it?s done. There is nothing they could improve upon.
Description of Work: We take our car in for regular servicing every four months. We took it in for an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Cynthia E.
01/2017
5.0
auto repair
+ -1 more
I've been going there for years! He really keeps a close tab on what's going on for your car. He keeps a service record on his computer and knows what needs to be done. If you need a pick up or ride home, he'll do that so you do not have to wait on site.
Description of Work: General service and also repaired my front brakes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry W.
10/2016
5.0
transmission repair
+ -1 more
The estimate matched what I paid. They found other issues with the car that needed repair, which I comparison-shopped at couple of other places while the trans was being rebuilt. Scooter's prices were right in the ballpark or less than the others. The owner, Denny, and everyone else I dealt with was just great with keeping me up to speed on the progress with my car, and Denny even offered me a loaner! It's been several weeks and I am COMPLETELY satisfied with the repairs! Look no more for an honest, responsive, and totally competent auto repair shop!
Description of Work: The transmission went out on my 2001 Hyundai Tiburon. Since Hyundai stopped making this car in 2008 my only option was to have it rebuilt, since I wanted to keep the car in spite of its age. I found Scooters, and they turned out be GREAT!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,613
Serene P.
11/2014
5.0
auto repair, car tires, transmission repair, car inspections
+ 2 more
They are the best auto people in the world. I found them about four years ago because I had problems with the Chevy dealer and I went to them for a second opinion. Chevy dealer said that I need a new transmission and new rings on my engine. So I went to Scooter’s and they said that the engine and transmission are clean. So I have been taking my car to them ever since. They were honest. I also spent less with their service. They have reasonable prices. They do excellent work and they are very timely. They try to get everything done within a reasonable amount of time. They will call if they cannot finish it on time for some reasons. They speak English which is important for me.
Description of Work: I used Scooter's Auto Service. I went there last week for a regular tune up and change oil. They have done everything on my car, like brakes, for the past four years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Tegan D.
11/2014
5.0
auto repair, car tires
+ 0 more
We have used Scooters a number of times for any service on the car that is more than a simple oil change. They are really honest and never try to oversell the work that could be done. For example, last time we brought the car in because the oil change guys said that we had a coolant leak and that the tire treads were so low they were dangerous. Scooters tested everything out, and said that actually there is no coolant leak, that the tires would be fine for another 5-10,000 miles but that the brake pads were down to 5%. They could have easily gotten hundreds more dollars from us, but instead choose to do their work with integrity. This is why we go back!
Description of Work: Coolant line check; tire check; brake check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Virginia B.
12/2013
5.0
auto repair
+ -1 more
Very pleasantly surprised. Professional and friendly. Would recommend them to friends.
Description of Work: Auto repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David R.
11/2013
5.0
auto repair
+ -1 more
The brakes on my Honda Accord were showing signs of degradation and vibrating, so I took the car in and had them look for that problem as well. I was hoping that they might figure out a solution for some steering wheel shimmy, but since no one had been able to figure out for almost a year, I wasn't too hopeful. Denny's wife happily offered to drive me back to my house while they worked on the car. That set the tone for the whole transaction off on a great note! The team at Scooter's did a full inspection on the car. My brake rotors needed to be re-machined and the pads needed to be replaced, which was no surprise. And, for the grand prize, they found out the shimmy was due to a control arm being installed upside down, which was also the explanation of why my e-brake wasn't working very well. It was also preventing the e-brake cable from fully connecting. (That was some shoddy DIY work done by the previous owner.) They fixed a small string of problems that THREE OTHER MECHANICS MISSED. They also proactively serviced the auto transmission fluid and replaced my third eye brake light that I didn't know was out. The work was finished on time and everything was explained in detail. The car is running great now, and Denny's crew are the only people I want touching the internals of my Accord from now on, as long as I live in the Inland Empire.
Description of Work: Repaired brakes, serviced transmission, discovered and fixed source of steering wheel shimmy/vibration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Kenneth C.
09/2013
5.0
auto repair
+ -1 more
Denny and Joe are very thorough, proficient, and profession. They are helping me to keep my wife's Honda rolling while we are saving money for a new car. They give you options by providing a variety of solutions and types of parts. Additionally, they help you prioritize repairs and do not use the and quot;hard selland quot; method to cox you to spend more than you need to. Most importantly, the vehicle is always fixed right.
Description of Work: Address various issues with my wife's 2000 Honda Accord.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Audrey L.
06/2013
5.0
auto repair
+ -1 more
I left the car at the shop Saturday morning around 9am. I received a call back around noon to say that the engine checks all looked like perhaps a minor coolant leak at a clamp. Denny then asked for the location of my wheel lock to be able to check the brakes and to ask if I have a preference of synthetic motor oil brands. At 3 pm Denny again called to say he noticed oxidation on my headlamps and would it be okay to remove the oxidation. I gave him the go ahead on all services suggested. Denny checked the brakes (good @50% wear), cleaned out my overflow bottle and found that the oily substance was previously applied stop leak, removed oxidation from my headlamps (no charge), ran pressure tests to find leaks (none or minor), changed the oil (synthetic 5w30), added a gallon of coolant and replaced the air filter. While a head gasket leak can occur at any time with a Subaru, current evidence suggests there is no significant problems with it at this time. HUGE relief! Overall it was a very good experience. As a woman, I didn't feel belittled or that I was being upsold on things I didn't need. The quality of service is impeccable, the expertise of the mechanic is unquestioned, and I got a genuine feeling that they do care about how well they satisfy the customer. If you are offended when a man calls you by terms such as honey, darling or dear, this shop may be a challenge for you. As for me, I don't mind so much if the work is done by a reputable shop who gets it right on the first try. Scooter's Automotive--its a keeper.
Description of Work: Subaru is notorious for having head gasket problems (2003 Forester with 120k miles). Knowing that my car twice previously required service related to the head gasket and seeing a disgusting black oily substance in my radiator overflow bottle, I brought my car to Scooter's late on Friday to be checked out and for some long deferred maintenance--oil change, brake check, etc. Denny Robertson recommended I bring the car back at Saturday opening and leave it all day so he could do a thorough check of the car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
John T.
12/2012
4.0
auto repair
+ -1 more
hQuality of work was very good. They washed our car, a very nice touch. Quoted prices for brakes were too high so I opted to go elsewhere for that service. Advice for additional services did not seem quite right. Suggested changing plugs but was warned that it could lead to some problems and very costly repairs but he recommended do that. We have only 70,000 miles on a Honda accord.
Description of Work: performed scheduled maintenance with tune up and inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$200
Zelene H.
10/2012
5.0
auto repair
+ -1 more
I have never had a bad experience and in fact three of my closest friends have adopted Scooter's as their auto service center.
Description of Work: I have been going to Scooter's Auto for many many years. I just discovered they were on Angie's List. About 10 years ago, my nephew turned me on to Denny at Scooter's. I have a 1987 BMW 325i convertible that I bought from Santa Monica BMW dealer. Once all the warranties were exhausted, I started taking Briana (that's her name) to Scooters. Even though his specialty repairs are with Honda and Acuras, he has taken excellent care of Briana. He has replaced brakes, clutch, master cylinder, as well as the regular oil changes, etc. This last repair was a major one. What I LOVE most about Scooter's is that that they won't sell you services you don't need. Being female, that is so important. So many other repair shops are dishonest. Scooter's is definitely not one of those shops. If they can't handle a problem, they always have a vendor who is just as good as they oversee the repair with little or no write up on the actual cost. I have since bought a 2008 Ford Explorer and Scooter's take very good care of her as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Angie C.
09/2012
4.0
auto repair
+ -1 more
Overall their services were good. They were very nice.
Description of Work: I used their services for car brakes.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Serene P.
02/2012
5.0
auto repair
+ -1 more
I actually found out about Scooter's Auto Service through Angie's List. I took my car to them after I went to another mechanic who wanted to charge me 1200$ for less service done on my car. I ended up getting brand new tires and paying less to fix the original problem in my car! I was very happy with their honesty.
Description of Work: I used Scooter's Auto Service for brand new quality tires, front brake replacement, and a complete service on the car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Tom S.
02/2012
5.0
auto repair
+ -1 more
I took my car in to Scooters's Auto Service yesterday for a squeek I was hearing with my vehicle. The team at Scooter's took a look at my vehicle but were not able to hear the squeek. The good thing about Scooter's is that they did not even charge me. The team at Scooter's is very trustworthy and thats why I like them so much.
Description of Work: I took my car in to get some work done just yesterday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna J.
08/2011
5.0
auto repair
+ -1 more
Loved this company!!! Will use them from now on.
Description of Work: I took my van in for a check up before driving to Colorado from California with the kids. Danny found a serious oil leak in the main seal which would have left me stranded in the middle of the Mojave Desert if it had not been found and fixed. He was honest, timely, informative and extremely helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kenneth C.
08/2011
5.0
auto repair
+ -1 more
They were friendly, punctual, and trustworthy. They were efficient in their services. They offered a resonable price.
Description of Work: They did electrical on my vehicle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22
Janice K.
03/2011
5.0
auto repair
+ -1 more
. I brought it to Scooter's and met Denny the owner. I explained the issues and noises I was experiencing. He went through the car with a fine tooth comb. He explained all his findings and what repairs would be necessary. He even went the extra mile to have my husband come down after work and explain everything again while the car was up on the lift. We had several repairs to complete. Denny prioritized the the repairs, which was helpful. The repairs have been completed and its been driven for a month and I am happy to say it runs great! Denny is honest and forthcoming and was very much appreciated.
Description of Work: I purchased a 1999 Honda CRV for my teenage daughter and wanted to have it thoroughly checked out. I felt a repair shop specializing in Honda cars would be the best way to go
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Kenneth C.
01/2011
5.0
auto repair
+ -1 more
My Check engine light came on. I checked the gas cap and tried to ensure it was reset correctly but the light remained on. I checked a few other things, referred to the owner’s manual, and found that there could be about 10,000 reasons why the light was on. The vehicle was running well so I thought it must be something simple. I took it to Scooter’s and Dan met me in the office. I told him the issue and he asked if I had time to check it right there and then. I agreed and he and a technician examined my vehicle immediately. Within seconds Dan and the tech confirmed that there was a plastic tether for the gas cap that was preventing the cap from properly seating. He handed me a business card and said no charge. Beautiful words to my ears. I am a customer for life.
Description of Work: Check Engine Light came on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy H.
12/2010
5.0
auto repair
+ -1 more
The guy at Acura automotive, Denny, I liked a lot and used to always service my car there but he left and bought Scooter Auto Service so we started going there. He was very confident and honest. He caught some things that other people missed. There was one time he kept our car for 3 or 4 days and worked hard trying to figure out the problem but he didn't charge us for it and he found what was wrong.
Description of Work: We had a check up there.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frederick T.
09/2010
5.0
auto repair
+ -1 more
I have been using them for over 25 years. They are great and very trustworthy.
Description of Work: They service my vehicles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Marshall J.
02/2010
5.0
auto repair
+ -1 more
I went in without an appointment and they got it done! They were recommended to me by my former neighbor who went to them for 30 years.
Description of Work: They did regular maintenance on my car such as an oil change, tire rotation and changing the windshield wiper blades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103
PEGGY Z.
06/2008
5.0
auto repair
+ -1 more
They are very friendly when you go in there to drop of your car there. They are very professional about the job. The shop is always clean when I go there. They have the car done when I need it. Sometimes they will give you a car to use until yours is done.
Description of Work: They had fixed the air condition in my car for me when I had gone there last.
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Service Categories
Auto Service,
Auto Transmission,
Auto Tires,
Auto Inspections,
Auto Transportation,
Auto Glass,
Auto Alarms,
Auto Accessories,
Auto Radiators,
Home Security Systems,
Auto Towing,
Auto Painting
FAQ
Scooter's Auto Service is currently rated 4.8 overall out of 5.
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Scooter's Auto Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Scooter's Auto Service offers free project estimates.
No, Scooter's Auto Service does not offer eco-friendly accreditations.
No, Scooter's Auto Service does not offer a senior discount.
No, Scooter's Auto Service does not offer emergency services.
No, Scooter's Auto Service does not offer warranties.
Scooter's Auto Service offers the following services: Specilized in honda and acura, nissan and infiniti, foreign and domestic vehicles. Interstate battery dealer. Battery recycling & oil recycling offered.