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Professional Cleaning

House Cleaning, Window Cleaning, Blind Cleaning,

About us

**** DO NOT CONFUSE US **** Professional Cleaning is a licensed/bonded and insured family owned business established in 2004. Since then, we pride in meeting our customers expectations in house, carpet and window cleaning services. We provide all cleaning materials and are pet friendly. Our customers include Real Estate Agents, Development Agencies, Contractors and Property Management companies. Therefore, whether it be your house or apartment, whether you are moving in or out, as well as any post-remodel projects, spring cleanings or recurring services, we have the experience necessary to clean with attention to detail and meet your specific needs and expectations. We are proud sponsors and partners of the Cleaning For A Reason Foundation providing charitable cleaning to women who are undergoing treatment for cancer. Visit our website for more information www.professional-cleaning.net, or contact us for a quote over the phone.

Business highlights

21 years of trusted experience

Services we offer

Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.

Services we don't offer

Dish washing, laundry

Amenities

Senior Discount

5%



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.6594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 351-375 of 594 reviews

Nathan G.
09/2019
5.0
house cleaning
  + -1 more
Wonderful job!
Description of Work: deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Cleaning
Thank you for your trust!

Annette B.
07/2013
5.0
house cleaning, window cleaning
  + 0 more
They showed up at 4:30. I purchased the big deal of the day 4 hours of cleaning for 85 dollars. This did not include windows and my house really needed a lot of cleaning They would also send a extra person to do the windows and they did so it could all be done in the same day! They were very professional, and I was very happy with their work. Professional cleaning services Showed up with a great deal of hard working staff. the owner both 2 other workers showed up and cleaned my house and it was sparkling clean when they left. I recently had a parent pass away so I have a lot of nick nack clutter, and busy clutter in my house right now. They were very good and cleaned mirrors bathrooms kitchen, and were cleaning my front door screen, and washing my front porch on the way out. I would highly recommend them, and are the best companyI have ever used for cleaning.In my opinion,their work is far better than average, and with no hesitation their prices are very fair for the quality of cleaning you receive.they cleaned my kitchen,cabients,top of microwave and refridgerator,also all my floors bathroom ,and made my bed dusted tons of nick nacks, and left my house the cleanest it has been in years! Thank you professional cleaning company! Annette Barnett
Description of Work: I received four hours of cleaning for 85 dollars they also cleaned my windows for 7 dollars a window which came to a total of119.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Professional Cleaning
We can't thank you enough for your review. We are so happy we were able to met your expectations and look forward to working with you in the future. - Professional Cleaning

Michele V.
07/2013
5.0
house cleaning
  + -1 more
From start to finish they were great. They called about 20 minutes before they were done so I had time to get over and settle up with them.
Description of Work: They cleaned my apartment from top to bottom when I moved out. I also paid them to clean the carpets. They went above and beyond and even carried some trash I had trouble carrying down to the dumpster. They were prompt to show up and efficient. I had cats and that can be hard to clean up after with all of the hair, but they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Professional Cleaning
Thank you so much for your review. We are glad you were happy with our work and look forward to serving you again in the future.- Professional Cleaning

Gerald W.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
First day, about 3 1/2 hrs. Dust, vacuum, mop, wash, cleaning including floors. Two weeks later 1/12 hours every thing but mopping .floors. Very thorough and careful.
Description of Work: Living room , dining room, kitchen, bedroom, 2 bathrooms, washroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Professional Cleaning
Thank you for your review. We look forward to meeting and exceeding your expectations in all cleaning sessions.- Professional Cleaning

Jacob G.
07/2013
5.0
house cleaning
  + -1 more
This is the best cleaning company on the market. I had two different crews for each job and all four staff members were outstanding. I called last minute on one of the jobs (Sunday night) and it wasn't a problem with Donna, she fulfilled the request. Extremely high quality work and unlike other cleaning services I have used in the past, I completely trusted the staff of Professional Cleaning Company. I inspected everything on both jobs upon completion and didn't have a single concern. I also appreciated that the crews placed a high level of importance on quality and not rushing through the job. I will only use this company for my future cleaning requests and am really thankful for such a great experience. Thanks much!
Description of Work: I used this company twice within a one week period. The first was a deep clean of my new home and the second was a move-out cleaning of my old rented home. In both cases, crew deep cleaned entire house (no windows).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Professional Cleaning
Thank you so much for taking the time to write this review. We greatly appreciate it and are happy to serve you. We look forward to help you with any future cleaning projects. Professional Cleaning

wendy K.
06/2013
4.0
house cleaning, floor cleaning
  + 0 more
I was pleased with the initial heavy duty cleaning; the bi-weekly cleanings were good except that too much oil was consistently left on the furniture and entry doors to the point of dripping. Also, the floors were being cleaned with dirty water. I brought this to the attention of the Lead cleaner a couple of times, but the problem continued. On the last visit, I tried again to explain to the Lead that they're not rubbing the furniture polish in, and because the house is 60% ceramic tile, you have to change the mop water frequently otherwise you're mopping with dirty water. I showed the Lead how dirty the wet floor is by wiping it with a paper towel, then some guy I didn't know, who was not invited into my house appeared in my living room trying to tell me how to mop my floors and that's when I decided to end this service
Description of Work: I've used the service for bi-weekly cleanings since March 2013.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$75

Response from Professional Cleaning
Dear member, I apologize we weren't able to satisfy you. I wasn't aware of the over-polishing issue; I'm sure it could've been rectified. On the mopping issue, the crew would mop the floors 2- 3 rounds with frequent changes of water (at least 5). When you used a paper towel to wipe a surface of the floor, it was only after the first round of moping, not the final "product". The male described above is part of our team (he would not normally come in to your house to comply with your request of an all-female crew); however, this specific day he only helped to change the water as he was aware of the many changes of water needed. He attempted to explain the mopping wasn't finished yet. We normally ask clients to check the final product, once the team has completed all the work, since obviously the results won't even compare if checked in the middle of the process. We strive to meet our clients' needs and wants, that's why we also worked with your budget after the initial cleaning. I am certain we genuinely made our best effort to retain your business, this has helped us not only to survive, but to continuously maintain growth in this competitive market and challenging economic times. I thank you for your review and your business and sincerely wish you find the company that best suits you. - Professional Cleaning

Kristee B.
06/2013
5.0
house cleaning, window cleaning
  + 0 more
I called Professional Cleaning for an estimate. Danna came out that same day to give me a written estimate. I have a 3 bedroom 2 bath, 2 story home, plus I have 3 dogs & 2 cats. I told Danna I want a deep cleaning every 5 to 6 weeks. Her estimate for this was $120, which I thought was a really good price so I hired them on the spot! She also gave me an estimate for window cleaning at $175, which was also really good considering I have a sun room which is ALL windows!! Two ladies ( who understood very little English) arrived on time & I showed them around and did my best to explain to them what I wanted. About an hour later Olvi arrived to make sure everything was understood . He and another crew member went to work on the windows. It took about 3 hours to do all this work, and they did a phenomenal job! I am very happy with the work they did. Everyone was very professional and friendly, but most of all...my house is as clean as a whistle ! I will definitely use them again AND they clean carpets too !
Description of Work: Deep clean entire house and cleaned windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Professional Cleaning
Dear member, thank you so much for your review. I'm happy you were satisfied with our work and definitely look forward to keep up the standard many years to come. Professional Cleaning

Patricia W.
06/2013
4.0
house cleaning
  + -1 more
First off, I called the day before I needed someone to come so I gave hardly any notice. The two individuals were professional, courteous and hard workers. I did however have some difficulty communicating as my Spanish is not good and their English not much better. I very much appreciated the help and would hire them again albeit with one of my Spanish speaking friends present.
Description of Work: cleaned everything in the kitchen cupboards, drawers, dishes etc. after a fumigation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$320

Michael P.
06/2013
5.0
house cleaning, floor cleaning
  + 0 more
I contacted Professional Cleaners by email and received a timely response the same day. We set up an interview for a quote, and they arrived on time and gave a good quote of $95. We have used several house cleaning services, and in our area, this is a very competitive quote. We set up the appointment for our first house cleaning by phone. The crew arrived on time, worked quickly and efficiently, and finished in 2 1/2 hours. they bring most of their own supplies. I originally offered for them to use our vacuum cleaner and mops, which they took me up on, and they had everything they needed. We were extremely pleased with the work. We are looking to use Professional Cleaners on a continuing basis for our home.
Description of Work: First foutine house cleaning of our 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Professional Cleaning
Dear member, we appreciate being the cleaning company of your choice and will work hard to maintain the highest standards. We look forward in working with you for many years to come. - Professional Cleaning

Angelle H.
06/2013
5.0
house cleaning
  + -1 more
I like the way they came, they have 4 people that are working so of course it didn't take a long time but they did a very thorough job. My house is so full of dust, I mean the woman even cleaned my hardwood floors on her hands and knees, I didn't ask her to do that but everything was just beautiful when they left and they're come here now every month, once a month. They removed all the furniture away from the walls and cleaned behind the furniture, they cleaned the window sills, they cleaned my windows also, they did an excellent job on the windows.
Description of Work: I hired Professional Cleaning to clean my home, they're housekeepers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Professional Cleaning
Dear member, on behalf of the Professional Cleaning crew we, thank you for your review and are happy we were able to meet your expectations! - Professional Cleaning

Judy W.
05/2013
5.0
house cleaning
  + -1 more
I was pleased with all aspects of their business.
Description of Work: I used Professional Cleaning for an apartment move-out. The apartment was left clean but I needed it cleaned lightly throughout. They cleaned hardwood floors, vacuumed carpets and did a light surface cleaning to all areas. I will be using their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Professional Cleaning
We thank you much for taking the time to write this review. We appreciate your business and look forward to continue being the cleaning company of your choice for all of your house, window and carpet cleaning needs. -Professional Cleaning

Melanie T.
05/2013
5.0
house cleaning
  + -1 more
Made contact by phone and email to arrange for the cleaning and discuss details. The team showed up as promised and completed the job in full. They were completely honest and trustworthy. This was a big job and the house was a mess. They worked very hard and covered every inch of the house. They cleaned the blinds and windows, appliances, bathrooms, kitchen, floors and all vertical surfaces. I thought the price was extremely reasonable for the amount of work they had to do.
Description of Work: Post Construction and Pre Move In Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Professional Cleaning
Thank you much for taking the time out of your busy schedule to post this review. We greatly appreciate it and are happy you are satisfied with our work. - Professional Cleaning

Mary K D.
04/2013
5.0
house cleaning
  + -1 more
Great. This was the second time they came. I think I have found my forever housecleaning team. They are very responsive to my preferences and always ask if they can do anything differently to meet my needs. I don't speak much Spanish so I really appreciate being able to communicate easily with Olvi and Danna without struggling to understand each other. They are detail-oriented and cleaned every nook and cranny of this big house. What a wonderful feeling coming home after they've been there. I would highly recommend them to anyone who wants excellent, dependable service for a reasonable price.
Description of Work: Thorough cleaning of 4 bedroom, 3 bathroom 2800 sq home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Professional Cleaning
Thank you for your review. We are happy to serve you and take pride in our work, we will strive to continue the good work! - Professional Cleaning

wendy K.
04/2013
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Overall, the workers did a very good job and I'm so glad I found them.
Description of Work: I've used this company for the third time today (April 15, 2013). The first time was for a thorough cleaning followed by 2 bi-weekly cleanings. The level of cleaning was to my expectations. I'm a stickler for the things that I can't get to, like baseboards, corners, blinds doors & floors. The workers are very professional and the few things I had to point out at the first cleaning were attended to quickly. I also had the windows cleaned inside and out and Olvi did a very good job with that. I would recommend Professional Cleaning Service to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Professional Cleaning
We are very glad you found us too! And will work to continue earning your trust. - Professional Cleaning

David M.
04/2013
5.0
house cleaning
  + -1 more
As stated in the above box. The "professional cleaning" was promt and professional just like their name. The detail to cleaning and the staff inquired after cleaning each room if I was satisfied or not. The staff took great pride in there detail to work. Such a professional and very plesent experience!
Description of Work: My house is a 4 bedroom 1.2 bath single family dwelling. I commissioned "Professional Cleaning" to do a "move-out cleaning". The following was performed.Both bathrooms completley cleaned behind toliets, shower door rails window rails etc. Dusting throught the entire house , vaccumming throughout including closets, ceilings and furniture. kitchen compleing, including inside of oven, microwave, outside of cabinets The company also cleaned inside and ou the sindow rails and window screens along with the blinds. My hardwood fllors cleand with the proper chemical.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from Professional Cleaning
Thank you much for taking the time write this review and for your phone call. We really take pride in our work and it's a privilege to be the company of your choice.- Professional Cleaning

Kathleen A.
04/2013
5.0
house cleaning
  + -1 more
The crew arrived exactly on time, were warm, but professional, and were very willing to listen to and honor any special requests that I had. (I had a couple of cleaning products that I preferred and it was important to me that they use my cleaning rags, etc.). They cleaned areas that I hadn't thought in advance to request, such as the tops of pictures, the top of the medicine cabinet, and pretty much any area that might have accumulated dust. In general there was a huge amount of dusting to do and they didn't seem to miss anything. There was no problem with communication. Ole, the head of the company, was there working as hard as everyone else and was very polite and very likable. He and his crew clearly have pride in their work and it is important to them that the customer is pleased with their work. Ole had me accompany him from room to room, when the work was completed, and asked me to check for anything that had been missed or that I was not happy with. I could not find anything that was less than perfect. I couldn't be more pleased with their work, their integrity, and their determination to get it right. I will be arranging with Danna, (pronounced Donna), at the home office, to have the crew come on a regular (every 3 weeks) basis to help keep my home the way I have been able to keep it myself until recently. I should add that the crew was able to immediately make me feel relaxed about the fact that I was now needing assistance with housecleaning, a life change that can be stressful and embarrassing. They all seemed to genuinely enjoy the work, no matter how hard it was, and that made all the difference in my sensitivity about this new development. I encourage anyone who has been holding off on getting help with housekeeping to get in contact with Professional Cleaning. I'm so glad to have found them through Angie's List and so glad that Angie's List exists!
Description of Work: A very thorough housecleaning was done. Illnesses and disabilities had made my desired level of cleaning pretty much impossible for the last 2 yrs. I have managed some basic cleaning, but "scrubbing" anything and doing baseboards, etc. had become beyond my abilities. So, there was much to be done and the crew worked very hard and was meticulous. I have a medium size 2 bedroom home, 1 bathroom, and a large sun room. The cleaning took about 4 hrs. to complete. There was much dusting to be done. Although my bathtub was clean, I have not had the physical strength necessary to handle the hard water mineral build up on the tub and shower walls. After that cleaning was done, there was no sign of build-up at all. It looked brand new. The kitchen and bathroom tile floors needed a good scrubbing and there were hardwood floors throughout the rest of the house, also needing attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Professional Cleaning
We cannot thank you enough for your kind words, fulfilling clients' expectations encourages us to continue doing what we love and enjoy. Thank you again for your kind words and we look forward to keep up the good work and name. - Professional Cleaning

Cherie S.
03/2013
5.0
house cleaning
  + -1 more
Great. I called Thursday and they came Saturday with a crew of three. They were all very friendly and courteous to me, and worked like mad till the house sparkled. I even hired them to do regular cleaning service at my new house.
Description of Work: Move-out cleaning: emptied cupboards, cleaned cupboards, washed down walls and ceilings. Vacuumed, cleaned floors, cleaned bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Professional Cleaning
We thank you for choosing us and are very happy to have met your expectations. You can expect nothing less from us. Thank you again- Professional Cleaning

Ann G.
03/2013
5.0
house cleaning
  + -1 more
Arrived on time and went right to work. The job was bigger than expected so they called in more help. Did a great job! In fact, I was so happy with them that I have hired them to come back twice monthly for maintenance.
Description of Work: Total housecleaning after extensive remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Professional Cleaning
We truly appreciate the opportunity to serve you and are glad to continue doing so. Thank you so much!

maybelle S.
03/2013
5.0
house cleaning
  + -1 more
It went very well. When they walked in they asked " is there anything special you would like us to do?"
Description of Work: I have used this company for over 6 years. They are completly honest and I do not hesitate leaving the key with them. If I have to change my usual cleaning time they are readily available and flexable. I have used them to clean my windows, shampoo my rugs and furniture, and to clean after remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Professional Cleaning
Thank you so much for your review and your trust. We enjoy working with you and look forward in doing so for many more years to come.- Professional Cleaning

Paul F.
03/2013
5.0
house cleaning
  + -1 more
My wife and I have been dealing with health issues, and unable to keep up with the house. We weren't quite to the stage of having A&E or Bravo stop by for a reality show filiming, but not too many weeks away from that either. The team of three arrived when they said they would, rolled up their sleaves and hit the mess. They worked with a good attitude and kept at it until complete. The job they did was nothing short of amazing. I was very pleased with the results. The price was probably a little higher than most will spend, but considering what they had to work with, and the job they did, the price was very fair. As I've alluded above, one of the best aspects of their service was the attitude. I really appreciated the can-do attidue and the professionalism. I was so happy with the work, the price, and the attitude, I've asked them to come back on a regular basis to keep us in good, clean shape.
Description of Work: Deep cleaning of entire house, including organization of mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Professional Cleaning
Dear member, thank you for choosing our services it is our genuine pleasure to serve. Professional Cleaning

Pat A.
02/2013
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
I've been happy ever since Olvi and his company has taken care of my house.
Description of Work: change beds; clean, mop floors; clean bathrooms; clean mirrors; dust furniture; clean kitchen...all around keep my house clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Professional Cleaning
Dear member, thank you for choosing us for all of your cleaning needs. We are happy to serve and help you in every way possible. - Professional Cleaning

maura L.
02/2013
4.0
house cleaning
  + -1 more
Professional cleaning wanted to visit the house before providing an estimate, which they did, and we came to an agreement on the price. They did a good job cleaning and did not miss any areas. Their cleaning included cleaning the refrigerator and they offered to do the blinds and the windows but because i was trying to keep the cost down, i didn't have them do these things. They base their rate on a per hour basis but will work with you if you have a budget to stick to. I would use them again.
Description of Work: Overall good experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from Professional Cleaning
Thank you for your review. We look forward to continue working with you- Professional Cleaning

ERIC K.
01/2013
5.0
house cleaning
  + -1 more
I have found them both very trustworthy and very accommodating. They make allowances for my clutter. When I have asked for something specific they are very willing. If I am home they work around me. They have been very willing to adjust their schedule if I need it. It is nice to come home to a clean house.
Description of Work: 'Professional Cleaning' has been cleaning my house every other week for the last year or so. They dust, wash the floors, clean the bathroom, including shower. They clean the kitchen going over all the surfaces as well as the sink. They polish the dinning room table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Professional Cleaning
We thank you immensely for taking precious time out of your schedule to post this review. We enjoy what we do and it has been a pleasure serving you, we look forward in continuing doing so. - Professional Cleaning

Rudy M.
12/2012
5.0
house cleaning
  + -1 more
We live in a 1700 sq foot home, 4 bed, 2 bath with a large kitchen, living room and play room. The 2 person crew arrived right on time. Prior to setting up the appointment, Danna - the co-owner - was very prompt in answering my emails and verifying my appointment. Olvi - the co-owner himself and his worker came for a 3 hour job. We had just had a holiday party and there was a lot of cleaning to do. They were very thorough and cleaned my bathrooms better than I have been able to and I am very thorough myself. The sinks were spotless; I have never seen the toilets shine like they have and the showers were impeccable. I asked what they used to clean and it seemed like standard cleaning agents. I watched as they both put in a lot of physical hard work into scrubbing down our home. I think that is the majority of how the cleaning was done - very little "dumping of chemicals" was done - which I have seen other cleaners do in the past. They actually put in the work of meticulously cleaning. Next came the kitchen - the oven was covered in grease and has not had a clean like that in a year. Our stainless steel appliances have shined better than anything I have ever used and Olvi even gave me tips on how to maintain the cleanliness of our appliances between professional cleaning jobs. At the end of the visit, Olvi asked me to look things over and see if I had any spots that were of concern - and honestly, there were none. They did an amazing job. He quoted me a monthly and bimonthly price that were very reasonable and it looks like we will become regular customers soon.
Description of Work: Bathroom Cleaning, Dusting, Mopping, Vaccuming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Professional Cleaning
Dear member thank you so much for the opportunity of serving you. It was a pleasure working for you and we look forward to continue serving you in the near future. Thank you! - Professional Cleaning

Judy L.
06/2012
1.0
house cleaning
  + -1 more
I did not think they did the best job. I know it was overwhelming, and they did work hard, but they sent two people and one was doing most of the work. She brought her own sponge, which I did not like at all. I called the company and wanted to know where the sponges came from. They told me that they sanitized the sponges after they return to the office. I called Danna and told her it was difficult to communicate with the workers as they were Mexican. I asked for English speaking workers if possible and she told me I was a racists and told me they could not work with me anymore. I would rate the one who did most the cleaning as an A. The younger one who did not do much, would be between a B-C and the owner a F.
Description of Work: They came for an hour and a half and cleaned for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$65

Response from Professional Cleaning
Member, I must confess that I am extremely surprised by your post. Our crew cleaned your house for 2 hours for the price of one, you added a tip and then canceled payment on us. We were prepared to offer you a deep cleaning at a discounted rate based on the requests of your referral. We wanted to be sensitive to your needs after learning about the challenges you were facing. Reason why I chose not to proceed any further to collect payment. I too, have close friends and family who are fighting against an illness and suffering the loss of a close family member; it's never easy. However, I must take a stand and respond to your post for the information of our readers. Our crews work mostly in teams of two, they divide the work equally. We prefer to use our customers' sponges and when they are not available (in this case), we use ours (always sanitized after each cleaning and separated kitchen from bathroom). The crew understood your directives; you called me after they finished to add a $10 tip to your tab; you then questioned about not having sent you Caucasian workers. As stated before, we welcome diversity, we cannot screen employees by race or color, we focus on their abilities and background. We have grown continuously since our establishment in 2004 with dozens of satisfied, long-time customers each day. We are also proud of having reliable, long-time employees who are able to provide for their families through our customers and operations.

Contact information

444 W Ocean Blvd, Long Beach, CA 90802

http://www.professional-cleaning.net

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
BU20902310
Trade License Locale
Long Beach
Trade License Authority
City of Long Beach
Trade License Expiration
01/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Professional Cleaning is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Professional Cleaning accepts the following forms of payment: Check,PayPal
No, Professional Cleaning does not offer free project estimates.
Yes, Professional Cleaning offers eco-friendly accreditations.
Yes, Professional Cleaning offers a 5% senior discount.
No, Professional Cleaning does not offer emergency services.
No, Professional Cleaning does not offer warranties.
Professional Cleaning offers the following services: Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.
Dish washing, laundry

Contact information

444 W Ocean Blvd, Long Beach, CA 90802

http://www.professional-cleaning.net

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM