**** DO NOT CONFUSE US **** Professional Cleaning is a licensed/bonded and insured family owned business established in 2004. Since then, we pride in meeting our customers expectations in house, carpet and window cleaning services. We provide all cleaning materials and are pet friendly. Our customers include Real Estate Agents, Development Agencies, Contractors and Property Management companies. Therefore, whether it be your house or apartment, whether you are moving in or out, as well as any post-remodel projects, spring cleanings or recurring services, we have the experience necessary to clean with attention to detail and meet your specific needs and expectations. We are proud sponsors and partners of the Cleaning For A Reason Foundation providing charitable cleaning to women who are undergoing treatment for cancer. Visit our website for more information www.professional-cleaning.net, or contact us for a quote over the phone.
Business highlights
21 years of trusted experience
Services we offer
Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.
Bought the deal for $85 for 4 hours of house cleaning, which is per man/woman. So, 2 hours of cleaning total. I had the option to buy extra hours when I scheduled, but missed the chance as I wasn't sure how long it would take. 2 person crew showed up (man & woman) and did a very thorough job on our tough dirt/dust. Ran out of time to do a complete job, that I'm sure they would have done excellent. That was my fault, not theirs. They busted their behinds to try to squeeze it all in. Suggest using them as they are very reliable and did a great job. Also, scheduling was very accommodating as we had 2 emergency issues cause rescheduled dates.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mahabub A.
01/2014
5.0
house cleaning
+ -1 more
They came on time. Cleaned for 4 hours and did pretty good job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Annette B.
12/2013
5.0
house cleaning
+ -1 more
I found them on Angies list last year, and have been using them ever since. They came to my home on Xmas Eve after I was able to get off work! they showed up at 3:30 and were done by 5:15. They are the best cleaning service ever! I never worry as they all work together as a team to get the job done. I had work done on my house kitchen finished and paint therefore it was a mess with white dusty powder everywhere from the recesed lights put in. They made my Christmas happy by cleaning the bathroom kitchen wipe everything, and moving everything with dust on it I had to run and get cleaner for my hardwood floors the stores were packed with people, and when I got back the last guy helped me get my throw rug back in the house, and did the floors, and washed my back pourch for me! I will always call them! They are fantastic. They also clean my place of business, and do a super job as it has 3 bathroom, and hard wood floors! I give them a A+ rating. Annette
Description of Work: they cleaned my home after having work done in kitchen!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David H.
12/2013
4.0
carpet cleaners, house cleaning
+ 0 more
Overall OK but it took them much longer than originally estimated to finish the job, and as a result, they charged probably $150 more to cover the extra time.
Description of Work: Cleaned a SF house including interior and carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$500
mark R.
12/2013
3.0
house cleaning
+ -1 more
I purchased a big deal coupon for this company. It was not well. They didn't clean as well as cleaning services I have had in the past. They wanted to charge me more because they said it was going to take more time, but I declined that. Obviously the room that gets the most use and grease and abuse in the kitchen. I wouldn't recommend them.
Description of Work: Professional Cleaning cleaned my home. They spent a lot of time polishing nick-naks and never got around to really cleaning the kitchen. They cleaned the bathrooms too.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$95
Response from Professional Cleaning
Dear member, Our records show that you purchase a TIME DEAL (not an entire house cleaning session) for four man hours of housecleaning for $95. The crew spent two additional hours at no extra charge and that was still not enough to entirely clean your 2951 sq ft home. I attempted to provide you with superior customer service by giving you away these two additional hours. I called you and explained you did not have to pay for the 2 additional hours but if you wanted the entire house cleaned, it would take 2 more man hours and that would have an additional cost. You declined the offer and stated you would be interested in recurring service since you enjoyed the cleaning session. I sincerely don't understand your review, we gave away 2 hours of free cleaning service (valued at $50) which I regret doing, perhaps if you had paid for them you would feel satisfied. I don't know what types of cleaning services you had in the past but I assure you, you wouldn't find a more competent (detailed and efficient) service that the one provided by our crew. - Professional Cleaning
Alan R.
12/2013
4.0
house cleaning
+ -1 more
They did fine but didn't seem to be self-starters. Could have been my fault by not being specific enough. Actually would use them if offered a good price.
Description of Work: Cleaned various things that I listed for them.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$95
Rosia P.
12/2013
5.0
house cleaning
+ -1 more
They were able to complete all the work we requested them to do in the 4 hours and other parts also. They did a good job.
Description of Work: The job was a deal of $85 for 4 hours of housecleaning. The work had to be prioritized so that the most important housecleaning can be performed. They cleaned all bathrooms and all hardwood flooring. They did all that as well as the counters in the kitchen. They also cleaned part of the family room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Osmar S.
12/2013
5.0
house cleaning
+ -1 more
they were running late but called me to advise and kept me updated about their arrival time. Once they got to my house, they performed their cleaning tasks in a professional manner and everything looked great once they finished
Description of Work: I used PROFESSIONAL CLEANING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Diana W.
12/2013
5.0
house cleaning
+ -1 more
CLEANED MY KITCHEN AND KITCHEN CABINETS AND 2 BATHROOMS
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Gabriel M.
12/2013
3.0
house cleaning
+ -1 more
Did great on the kitchen. No good in the bath. Vacuumed and dusted a bit. Rushed to get out.
Description of Work: Cleaned for a little over two hours.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$65
Response from Professional Cleaning
Dear member, I am afraid you have reviewed the wrong company as we do not have a record of ever cleaning for you. Nor do we ever charge $65 for a cleaning, in addition your address fall out from our service area. Please double check, you can also call me directly ar 562-706-4803. - Danna, Professional Cleaning
Audra F.
12/2013
5.0
house cleaning
+ -1 more
These people made my month! They cleaned my house thoroughly and scrubbed all the construction dust out of my home. I am so thankful they came today. Sonia and Owen did a fab job with a great attitude.
Description of Work: They sent 2 workers to clean our house for 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Debbie P.
12/2013
3.0
house cleaning
+ -1 more
They showed up about one hour late from the scheduled time. The workers that came were very polite, but we had language barrier problems (they only spoke Spanish and had very limited English). In order to get a scope of what they were going to do, they had to call the owner because they were not able to communicate that themselves. They did a fair enough job with the actual cleaning (though they didn't change linens), but the main problem was their lack of punctuality and not honoring the price deal. After they finished the job, they told me I owed $120 instead of the agreed upon $95 because it was an hourly rate. I ended up talking to the owner on the phone regarding this while the crew was still at my house and the owner would not budge to honor the deal I had scheduled. That they stayed longer than I had scheduled them without having it approved by me is not something for which I believe should be passed to me given the circumstances. I ended up paying the higher rate, but will not use this company in the future.
Description of Work: Purchased their Big Deal of two people working for two hours together for a total of four hours of work. They were able to clean the whole house in that time, floors, bathrooms, etc...
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$120
Linda T.
12/2013
5.0
house cleaning
+ -1 more
They went above and beyond, cleaning things that I hadn't even asked them to, like pet marks on the wall, and scrubbing bathroom tiles with a brush to remove hair spray residue that had been there for awhile, and numerous other things that they noticed. They just do an outstanding job and when they ran over 15mins, they didn't charge me extra. I started with them through an Angie's List special and I couldn't be more pleased.
Description of Work: Complete housecleaning for 1980 sq ft house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Amanda D.
12/2013
3.0
house cleaning
+ -1 more
They "don't dust". Or at least that's what they told my boyfriend who was home at the time of their service call. There were some scheduling problems, that they were very proactive about & made up by adding a 3rd cleaner. So, 3 people took an hour & 1/2 in a 2 bdrm house under 1400 sq ft and didn't dust?! What they did do, they did a nice job on, but I have never heard of a cleaning service refusing to dust.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$85
Response from Professional Cleaning
Dear member, we understand this review was based not on the work performed but on the tasks that due to time restraints, we did not get to do. You purchased four man hours of house cleaning. We had a crew of three people for 1.5 hours which equal 4.5 man-hours. Because this is a time-deal, we normally ask customers to prioritize their cleaning list to ensure we target the most important areas/tasks for you in case time runs out. Your boyfriend did not give any indication that dusting was of priority to you and we started with the bathrooms and kitchen since these are the areas people are usually most concern of. I personally cleaned your house. I took extreme care in cleaning your bathrooms, moving and cleaning each and every one of your lotion bottles to impress you. Unfortunately time was not enough to dust the apartment. Upon leaving we informed your boyfriend of this, we informed him we didn’t have time to dust, not that we don’t offer the service. I apologize for the misunderstanding and hope you base your opinion of our company on the quality of the job performed. We pride in our work and take it very seriously. We thank you for your business and we will be more than happy to serve you again in the future. -Professional Cleaning
Vivian H.
12/2013
5.0
house cleaning
+ -1 more
I bought the deal on Friday. Asked for Monday or following Friday date. Didn't expect to get Monday yet, it happened. Danna called me in the morning. She was able to get a 2 person crew here by noon. They worked so quickly I couldn't believe it. The best part is that everything was put back where they found it. I didn't have to play hide & seek in my kitchen. My house sparkles now. Lettie did a marvelous job in my kitchen. She cleaned the refrigerator inside and out. I had put the oven on self-clean. She did a wonderful job on that also. My living room was as different as night is to day. All the counters were glossy-no dust. The floor was vacuumed. What surprised me the most was watching her clean the walls at the ceiling. Also the baseboards were cleaned. Luis washed the doorways and walls with liquid. Now I have no fingerprints on them. My bathroom was done just as nicely as the kitchen. I would definitely recommend this crew to anyone, even at the risk of them being too busy to come to me again.
Crew showed up on time with all equipment/supplies needed. Letty, (Sp?, sorry.) the lead, asked what I wanted them to do and which order I wanted done since this was a "timed" session for them. They proceeded to clean all the rooms I requested at a steady pace. I'm very happy with their work and will now use them every month to start out. Thank you Letty and Estella !!!
Description of Work: I purchased their Big Deal for 4 hours of housecleaning. They came and cleaned my kitchen, Master bath and bedroom, laundry room and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Evelyn G.
12/2013
2.0
house cleaning
+ -1 more
They sent two young girls for two hours, and I don't have one of these fancy new houses, and I have two bathrooms which are small, and they did the two bathrooms, and 1 bedroom, and they did about a fourth of the kitchen, and it was time for them to go. I don't know what they were doing. They had put a sheet over the door of the bathroom. Those are tiny bathrooms, and it is not like they are filthy. The rest of the house, the dining room, the kitchen, the hallway were not even done. I had told them in the beginning, that they didn't have to do the other two bedrooms. I had purchased a big deal for the service. After they left, I had to open the doors and windows, because I don't know what they used for cleaning, it was making me ill. I wouldn't use the cleaning tools that they used on my floors. They had a mop and broom that looked like it was from world war II. I couldn't believe it. After they left, I opened the windows and doors, and I didn't want to use the kitchen cabinet. So I took the steamer and cleaned it. Because when I was touching it, and it would touch my mouth, the taste was horrible. I redid the counter again with a steamer before putting any food on it. They didn't speak much English. I would never use them in a hundred years.
Description of Work: I used Professional Cleaning.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$85
Response from Professional Cleaning
Dear member, you purchased four man hours of house cleaning and had a crew of two people for two hours. You had one of our most efficient crews, they are very competitive and have years of experience working in a fast pace without compromising quality, obtaining positive reviews at all times. Our goal is to deliver quality and the conditions of the bathrooms required more than average time to get them cleaned, extra scrubbing, removing build up, etc. I called you mid-way through your cleaning session to ensure you were happy with the service and tried to explain then, that this was a time-deal, you purchased time. I gave you the option of adding some time to get the entire house clean, which is at times not necessary, depending on the conditions of the property. I explained that a crew would normally get a house your size done completely in a couple of hours on a regular basis, you confirmed you hadn’t had cleaning service in four years. It is simply not realistic to professionally clean an entire house that hasn’t been serviced in four years with only four man hours. The fact that you dared to touch your mouth after touching the cleaned kitchen cabinets, assures me that you noticed a difference, a clean kitchen. The weird taste you mention is simply bleach that was used to get rid of the excess build up. The fact that this was a time-deal purchased was well explained at least three different times, in writing upon purchased of the coupon, over the phone while making the appointment and the day of cleaning again over the phone, unfortunately it wasn’t well understood. – Professional Cleaning
Joan G.
11/2013
5.0
house cleaning
+ -1 more
They were punctual, efficient and did a great, thorough cleaning job. Cleaned a 2 bedroom apartment with laminate floors and I will call them again and use this service on a regular basis. I found them on Angie's list and I could not be happier with this cleaning service. I highly recommend Professional Cleaning.
Description of Work: Cleaned whole apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Nicole Y.
11/2013
5.0
house cleaning
+ -1 more
This service went well. The two cleaners showed up ready to work and it took a little over two hours, which is amazing. I would certainly hire them again in the future. Very sweet people.
Description of Work: Professional Cleaning showed up early and cleaned my house top to bottom; floors, bathroom, beds changed - everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Cynthia P.
11/2013
5.0
house cleaning
+ -1 more
I was so happy with this service that I have scheduled out appointments for the rest of the year. The ladies are wonderful, they ask when they arrive if there is something special you want them to work on. They work the entire time they are here - house looks great, smells great - nice & clean!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Dawn P.
11/2013
5.0
house cleaning
+ -1 more
Overall the service provided by Professional Cleaning was great. Even when there was a scheduling mix-up, they worked hard to find an alternative time, and ended up sending 4 (instead of 2) workers to complete the job on the originally scheduled date. The quality of the work was great, the owner was professional and provided great customer service. I will use them again!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
rita M.
11/2013
5.0
carpet cleaners, house cleaning, window cleaning
+ 1 more
They are professional, courteous, and efficient. They do great work!
Description of Work: They come out and clean my house once a month. They also come over to my boyfriends house to clean once a week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Michelle F.
11/2013
5.0
house cleaning
+ -1 more
Everything was cleaned to perfection! My bathtub has never looked so clean and fresh. Also, the kitchen counters were done beautifully. I would for sure use this company again!
Description of Work: Cleaned floors one time. Cleaned house second time. Both times excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Cathy C.
11/2013
5.0
carpet cleaners, house cleaning
+ 0 more
My experience was very professional right from the time I placed my call. Donna was very diligent in accommodating my needs. She even considered my need to be serviced as soon as possible and was able to get a crew there sooner then promised. The crew were very polite and arrived with a smile. They even did little detailed things above what was expected which was a nice surprise. Before they left they went out of there way to make sure I was happy with the service and made sure I checked to see if they had forgotten anything or if anything needed any attention. They knew what it was all about to do a job well done. The crew enjoys working for the company which will always come out in their performance. This goes a long way for me on how a company is ran & how they treat the employees because in the end the it is reflected to the customer. Way to go Professional Cleaning!
Description of Work: The cleaned the entire house,. Vacuumed, dusted, cleaned floors, refrigerator, scrubbed all the walls with special cleaning solution to prepare to paint and cleaned all the cabinets in the kitchen. They also shampooed the rug in the living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Carol W.
11/2013
5.0
house cleaning
+ -1 more
They were fast and efficient, but also very thorough in the job they did. I had them clean the oven, stovetop, countertop and shelving over the sink, plus do the dusting and vacuuming of the front room and family room. Everything was clean and looked ready for my next family gathering! They also did the work with a pleasant and cooperative attitude. I will be asking for them to come back after using them for the "big deal."
Description of Work: I was more than pleased that the two housecleaners, Lupita and Minor(sp?) went right to work on the list I had made. They did everything on my list and made it look easy.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Professional Cleaning is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Professional Cleaning accepts the following forms of payment: Check,PayPal
No, Professional Cleaning does not offer free project estimates.
Yes, Professional Cleaning offers eco-friendly accreditations.
Yes, Professional Cleaning offers a 5% senior discount.
No, Professional Cleaning does not offer emergency services.
No, Professional Cleaning does not offer warranties.
Professional Cleaning offers the following services: Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.