**** DO NOT CONFUSE US **** Professional Cleaning is a licensed/bonded and insured family owned business established in 2004. Since then, we pride in meeting our customers expectations in house, carpet and window cleaning services. We provide all cleaning materials and are pet friendly. Our customers include Real Estate Agents, Development Agencies, Contractors and Property Management companies. Therefore, whether it be your house or apartment, whether you are moving in or out, as well as any post-remodel projects, spring cleanings or recurring services, we have the experience necessary to clean with attention to detail and meet your specific needs and expectations. We are proud sponsors and partners of the Cleaning For A Reason Foundation providing charitable cleaning to women who are undergoing treatment for cancer. Visit our website for more information www.professional-cleaning.net, or contact us for a quote over the phone.
Business highlights
21 years of trusted experience
Services we offer
Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.
Two staff did excellent job. Very thorough cleaning job with emphasis on items I requested.
Description of Work: Cleaned 2 bathrooms, kitchen, kitchen appliances, all floors, and dusting throughout house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret W.
02/2014
5.0
house cleaning
+ -1 more
Second time here - won't be the last. Cleaned everything I needed done. Did exceptional work. Everything shines! All dirt eliminated! I couldn't ask for more. Professional in all aspects. A BIG thank you!
Description of Work: Cleaned my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sandra F.
02/2014
5.0
house cleaning
+ -1 more
Two people worked together and completed the job in two hours. They cleaned all the spots my previous cleaning person missed. They even cleaned the baseboards and the bathroom walls! I really appreciate that they did not mind the fact that I have two dogs, which they worked around without a problem. They were courteous and professional. I will definitely use them again.
Description of Work: They cleaned my one bedroom condo and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Truman & Samantha H.
02/2014
5.0
blind cleaning, house cleaning, window cleaning
+ 1 more
This company is amazing.. I have used them twice.. they are efficient and are great cleaners!
Description of Work: Cleaned our entire house....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
RICHARD T.
02/2014
5.0
house cleaning, window cleaning
+ 0 more
two workers arrived with cleaning equipment at 2:30 cleaned my sun room including mopping the tile floor, washing the windows, cleaning patio furniture (chairs and table) , exercise equipment, dust shelves and artifacts. complete in two hours as expected.
Description of Work: clean sun room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Caroline K.
02/2014
4.0
house cleaning
+ -1 more
It went very well. They were very nice and did a good job.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
James B.
02/2014
5.0
house cleaning
+ -1 more
My tile floor was a mess and they made it sparkle. Everything they touched showed vast improvement.
Description of Work: Excellent job of cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia L.
02/2014
1.0
house cleaning
+ -1 more
I thought they did a good job cleaning but I discovered that they stole several items from my home. They came back and said they didn’t take anything but it wasn’t the employee that was there when the things were taken. The police came after they called them and said unless I saw them take the items that there wasn't anything that could be done and they wouldn't take a report.
Description of Work: I had them clean my house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0
$120
Response from Professional Cleaning
Dear member, I would like to point out that this review is by all means defamatory in nature; it is a false public statement, against our business and injurious; and we are willing to follow through the full extent of law to maintain our clean reputation. You set up an appointment for an estimate and both my partner and I came to evaluate the cost of cleaning your house on a regular basis. During the estimate you mentioned that ALL past cleaning crews had stolen a number of items from you such as bed linens, kitchenware etc., which we found weird but didn’t pay much attention to it. You also mentioned that you had misplaced a couple of new items and asked to be informed if the crew found them during the cleaning session. The date of the initial service came and a crew of 2 females and my male partner cleaned your house for a little over three hours. You were very contempt with the service. The next day you called claiming that one of our workers had stolen a canister piece from your kitchen (valued at 99CENTS). Despite of the minimal value of the item and because we take our business very seriously, my partner immediately headed to your house to help you look for the item and resolve this situation. Five minutes after your first call you called me again and claimed that a very expensive camera had disappeared from one of your drawers; our crews do not open any drawers during a cleaning session UNLESS requested by the customer (I am not sure what SEVERAL ITEMS you are referring to on your review). Upon his arrival, my partner tried to explain you that we have full confidence in our crew members, they are key to our business success, and never once have we had such claim, our business covers the most exclusive areas of the South Bay area, multimillion homes furnished with very valuable items and on the contrary our crews have turned in found cash in between couches or expensive jewelry found in between appliances during their cleaning sessions; and we can provide proof of this. WE TOOK THE INITIATIVE to call the police to originate an investigation for the alleged missing canister and camera. Upon the officer’s arrival you claimed that one of the 3 ladies from our crew had taken the items mentioned; we then realized this is more of a personal problem. There were only 2 ladies at your house. All past crews had stolen items from you such as bed linens? You had misplaced items you needed help finding? The officer asked you for receipts or proof of the camera’s existence; you then mentioned you would not blame the camera on us because you were not sure after all, but that the 99cent canister. After your threat of writing this review, the police officer reminded you that “you are free to write a review but take into account that you could not legally blame of theft to someone you don’t have proof of, after all what use could anyone person have of a used 99cent container” Again, we take this claim very seriously and we are not sure you understand the importance and gravity of your claim. We are ready to further pursue this matter legally. – Professional Cleaning
Laurie G.
02/2014
5.0
house cleaning
+ -1 more
The crew of two did an AMAZING job cleaning our home! I purchased the Big Deal for $85 and added on an additional 45 minutes for $30 more. The crew cleaned areas that hadn't been cleaned by any other cleaning company, and without even being asked to. In fact, I asked them if they would clean an area as part of the extra time I was paying for, only to find out they had already taken care of it! I appreciated how professional the crew was, and I felt they really took pride in a job well done. Danna, one of the owners, was very responsive to my emails and phone calls, and was a pleasure to work with. Overall, this was a great experience, and I am planning to hire them again.
Description of Work: Cleaned my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Neela P.
02/2014
5.0
house cleaning
+ -1 more
Great....Owen does such a great job, I have asked for him twice.. The young ladies have been different however they both did great work too!!! I'll be using them again in the next couple of weeks.
Description of Work: Condo cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Tamara J.
02/2014
5.0
house cleaning
+ -1 more
I was very pleased with the service and would highly recommend them.
Description of Work: Purchased a special deal on whole housecleaning. They responded very quickly to my request and were easy to reach by phone. On the day of service, Owen and Estella showed up on time and with cheerful attitudes. They cleaned efficiently and left my condo sparkling clean.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Benjamin B.
02/2014
5.0
house cleaning
+ -1 more
I could repeat the many things others have written, but it should suffice to say that they were responsive to my initial call, arrived on time, were very professional, and did a great job cleaning my condo. I'm very happy with their service.
Description of Work: They came, they saw...they cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Christine W.
02/2014
5.0
house cleaning
+ -1 more
I scheduled them within a week of my call. They did a really great job. I really liked them and called and emailed them to schedule a second appointment but never heard back which I thought was odd.
Description of Work: I purchased a big deal for $95 for Four Hours of Housecleaning. They sent out two cleaners who worked for two hours. They cleaned the bathroom, living room, dining room and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Dona G.
02/2014
5.0
house cleaning
+ -1 more
I will hire them again._x000D_|_x000D_|.
Description of Work: they are here as I write and checking on them they are doing a very good thorough job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dennis S.
02/2014
5.0
house cleaning
+ -1 more
This company sent out a crew of two people who helped clean up all of the dirt and grime from our panel doors in our home, as well as baseboards. Along with additional bathroom and kitchen cleaning. We were quite happy overall and do plan on using their services periodically.
Description of Work: Cleaning of our home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JOE H.
01/2014
5.0
carpet cleaners, house cleaning, window cleaning
+ 1 more
Things went very well. The cleaning technicians were very professional and thorough. The crew of four cleaned an upstairs apartment that was for rent. They did the windows, window sills, and the bathroom, including a large jacuzzi tub. They also cleaned the entire rest of the apartment and steam cleaned the carpets. They cleaned the kitchens, baseboards and mirrors. I have used them before and I would use them again.
Description of Work: I hired Professional Cleaning to clean my apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
KATHLEEN I.
01/2014
5.0
house cleaning
+ -1 more
The place really needed it, entertained families on Christmas and New Years. Dog hair all over the place. The house was nicely done, they were polite and very nice. I would recommend and use them agian
Description of Work: Clean two bathrooms, three bedrooms, living room, kitchen and den
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Laura P.
01/2014
5.0
house cleaning
+ -1 more
The provider was easy to get in touch with and answered questions promptly. They did an AMAZING job cleaning the house I moved out of. My landlord was impressed.
Description of Work: Move-out cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Tom B.
01/2014
5.0
house cleaning
+ -1 more
They did a great job cleaning my wood floors and doing a deep cleaning in my home. I have a 2 bedroom and 1 bathroom home with 880 square feet, but I have two dogs and cats so there was quite a bit to do. They moved my furniture, cleaned the window sills and all of the light plates. I have to say they did a very thorough job and I would invite them back when I need service again. The two people they sent were Martha and Luis I believe. I especially appreciated that they were friendly and careful with my pets, and on top of being friendly and professional I trusted them. Good job.
Description of Work: I purchased 4 hours of housecleaning for $85, but they stayed for 4 hours at my request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michael B.
01/2014
4.0
house cleaning, window cleaning
+ 0 more
It was an Angie's List Big Deal that I purchased. It was good. I paid the advertised price. There were no dislikes. I liked everything. As a matter of fact, I need to call them to come out again this week. They were on time and they did what I asked them to do. I guess the supervisor was there at the beginning, and then he came back at the end to make sure everything was done. They did a good job.
Description of Work: Professional Cleaning cleaned my house. I had a special project for them to do as far as cleaning my panes and shutters, and they did a good job at that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Catherine R.
01/2014
4.0
house cleaning
+ -1 more
Not quite so thorough in baths. Young women cleaning. Appeared to have limited experience. Paid close attention to the clock to balance work. Energetic. Willing to tackle projects. Keep an eye out to make sure things pass your inspection.
Description of Work: Clean baths and kitchen and vacuum, dust other rooms.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Christy R.
01/2014
5.0
house cleaning
+ -1 more
Owen and Sonia arrived a little early and got right to work after I provided them with a list of tasks. My condo has never looked better. The shower in the master bath had a buildup of mold and mildew over the years. These guys got it all sparkling clean. Great overall job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Adrienne L.
01/2014
2.0
house cleaning
+ -1 more
It took several emails before the provider first contacted me to confirm a service date. We then spoke by phone to confirm the date, however, at the appointed date and time (I believe it was for December 14th), they did not show up or call. When I contacted them after, they first said they had me scheduled for a different date, then stated they had me scheduled for both days but had me under another name and that is why I was not contacted. Due to the fact that I was moving in less than a week, I had to find another cleaning service. They agreed to contact you for a refund.
Description of Work: I purchased a Big Deal from Professional cleaning - $95 for Four Hours of Housecleaning
Rating Category
Rating out of 5
$95
Response from Professional Cleaning
Dear member, I am not sure what your review is based on, our records show we tried to accommodate every request you made, even bending some policies and despite the communication challenges presented due to a non working number provided and reservation name changed. You purchased a deal for 4 hours of house cleaning which is not applicable to move out cleanings and even so, we agreed to honor the deal on your vacant unit that was to be vacated on 12/21. Our written communication shows your original appointment was scheduled for 12/9, then changed to 12/13; a separate appointment under a different name (same address) was made for 12/20. We complied with the change requests and our crew showed up on 12/13, we called the number on file after the crew not getting an answer at the door and the number on file was disconnected (I even tried reaching you today), the crew left. You called on 12/17 asking for the status of the crew and it was then that we realized you had two separate appointments under two separate names. I understand we may go through name and telephone changes but it would have been great if you had notified us of the change. Despite the confusion, I offered to make a crew available immediately (note that your unit was to be vacated on the 21 as you mentioned). However, you decided that you wouldn’t use the service after all and posted this review based on inaccurate information. - Professional Cleaning
rachael W.
01/2014
5.0
house cleaning
+ -1 more
The housekeepers were on time and super efficient. I was very impressed.
Description of Work: For $85 the provider sent two housekeepers to clean our 1700 sq ft house in 2 hours. They did a wonderful job and cleaned nooks and crannies I wasn't expecting them to like the microwave. I only wish they offered their services on the weekend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Kiyomi C.
01/2014
5.0
house cleaning
+ -1 more
They were speedy, but cleaned well. They spent 30 minutes extra without any charge. I was very happy with their service
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Professional Cleaning is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Professional Cleaning accepts the following forms of payment: Check,PayPal
No, Professional Cleaning does not offer free project estimates.
Yes, Professional Cleaning offers eco-friendly accreditations.
Yes, Professional Cleaning offers a 5% senior discount.
No, Professional Cleaning does not offer emergency services.
No, Professional Cleaning does not offer warranties.
Professional Cleaning offers the following services: Office & House Cleaning -Recurring Services & Move In & Out. Carpet Cleaning. Window Cleaning.