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Dry Express Restoration

Carpet Cleaning, Mold Testing & Remediation, Interior Painting,

About us

In-house labor used for the work. Our technicians are certified in water, fire, and mold remediation by the IICRC. We find ways to make the work in your home go quicker and smoother using the over 10 year of experience we have in the industry. 24/7 live calls and immediate response. A+ BBB rating, A ratings Angie’s List, Yelp top ratings. We are a licensed general contractor and have general liability insurance to cover all type of work we do including mold coverage. Our technology can cut costs by over 60%. Cost is determined by the job. Work with all insurance carriers for covered losses. Free inspections for water and fire related estimates. Mold inspections between $150 and $250 due to in-depth testing and meter inspections. Open 24/7 for emergency service. Additional email - info@sddryexpress.com.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Water, Flood, Leak Extraction Remediation & Dryouts, Fire, Smoke, Demolition Remediation & Cleanup, Mold Containment, Extraction, Inspections Remediation & Cleanup, Lead & Asbestos Testing, Drywall, Flooring, & Insulation.

Services we don't offer

Asbestos Abatement. Lead Abatement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-12 of 12 reviews

Rob C.
05/2017
5.0
They responded quickly and crew was very professional doing an excellent job!
Description of Work: Water and mold damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Beatrice H.
02/2017
5.0
Satisfied with work done for a very reasonable price.
Description of Work: Let sink overflow and water flooded into the cabinets and onto carpet of Master Vanity and into cabinet and onto tile of central bathroom. Called Angie's List for an A-rated flood restoration company close to Encinitas. Called Dry Express Restoration about 4:00 am, hoping to get immediate assistance but could only leave an urgent message on answering machine. Felt stressed and helpless while waiting for a call-back. A manager called about 8:30 am and arrived at my house shortly thereafter to survey the water damage. He send for a technician who came later with a huge machine to start the drying process. I believe Dry Express brought several more drying machines which ran continuously for 2-3 more days until the floors, bathroom cabinet, everything was dry to their satisfaction. The manager quoted me a contract price which seemed high but having monopolized at least 3 machines for 3 days, it might have been very reasonable. When the manager came to inspect and arrange for pick up the equipment, he told me the job should have cost a lot more but the owner agreed to stick with the originally quoted price. I was very grateful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Beatrice H.
01/2017
5.0
In state of high anxiety, called Angie's List to get referral to an A-rated flood repair company in North County that would respond immediately. Concerned that any delay would cause mold to set in. Given 1-2 choices to call, but no companies close by. Called Express Restoration probably 6:30 am-7:00 am which answered and said they would send help as soon as possible. I was beside myself waiting until approximately 8:30 am for its representative to come. After telling me it would cost approximately $800.00 to dry everything out, he put in a call for 2 guys to come right away to set up drying equipment. He reassured me that everything would dry out without causing permanent damage to the carpet, cabinets and cupboards. To my recollection, 3 drying machines were on continuously for 2 days and 1 drying machine stayed on for an extra day. The outer wall of the second bathroom cabinet(made of maple wood) is slightly convex, which they pointed out to me which I have to live with. When the representative came to collect payment, I was grateful when he told me the owner had OK'd the $800.00 initially quoted even though it should/could have been substantially more due to the actual work involved to repair the damage.
Description of Work: Forgot to turn off bathroom sink faucet, sink overflowed and flooded the carpet, cabinets, cupboard under sink, wall, and bathroom cabinet, cupboard and tile in second bathroom on the other side of the wall. Happened about 6-6:30 am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Will C.
12/2016
5.0
Complete and looking perfect.
Description of Work: Very friendly and honest. They do what they say. Thats hard to come by these days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rob C.
10/2016
5.0
They responded right away when I called and were very professional. I cant say enough about Terry and his crew. They did an awesome job and turned our disaster ( totally flooded home) around to completely repair our home better than it was. These guys were trustworthy and did a great job! I highly recommend them they deserve 5 stars !!!
Description of Work: Removed all water from my property which was completely flooded from a broken water line. They removed all damaged flooring, doors, baseboards etc and replaced everything after the home was completely dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Alexandra F.
12/2015
4.0
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Beatrice H.
07/2014
5.0
I was extremely pleased. They came everyday to check. Every single day for four days they came every morning promptly at 9:00 and check the equipment and then for the last day they used their expertise to put everything back together again. The only damage that I have is like one panel of the side. I was really grateful. I would use them again in the future.
Description of Work: They did some drying of quarter, inside closet under carpet. I had a flood in that part of the house. They checked where the flooding was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Peggy W.
10/2013
5.0
We called him in the morning, he showed up that afternoon. He stated one price on the phone but when he was shown the job, he charged less. He was very nice, helpful and I would definitely hire him again.
Description of Work: Pulled out the wet carpet so we could stop the stink in the house and install a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

leslie H.
08/2013
5.0
They were excellent to work with. They were very efficient and did what they needed to do.
Description of Work: We had a leak in the kitchen wall. They had to do mold remediation; we had to replace kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jeffrey L.
08/2013
5.0
My experience with them was fine.
Description of Work: They verified I had a leak in my roof and repaired the damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Janet C.
11/2012
5.0
I had a new apartment built as an addition on my house, and right before the tenant was supposed to move in we noticed a decent amount of water had spilled on the carpet in the bedroom. Mold was forming as well so I gave Micah at Dry Express (friend gave me his number) a call to see if he could help. Called Saturday afternoon and his guys were out the next day. They told us the carpet was no good and ripped it out, then put in the machines to dry the place out. It took a couple of days to dry out, but we ended up getting our tentant in just in time. All in all everything went smooth and Micah and his crew were very responsive and professional. I'll definitely use them again and I'd definitely recommend!
Description of Work: Water spill on carpet with mold starting to form. Ripped out carpet, dried out the concrete, and treated for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Dry Express Restoration
Customer, thanks for taking the time to write a review and it was a pleasure taking care of your home. If we can help down the road for you, your friends, or your family please do not hesitate to call. Thank you. Micah.

Adam V.
07/2012
5.0
carpet cleaners
  + -1 more
Great service, timely response, flexible schedule and reasonable pricing.
Description of Work: I was moving out of my apartment and had a couple of problems I thought would compromise the deposit for the apartment. The first was the carpets were pretty dirty and needed to be cleaned. The second was some water damage under the bathroom sink including the drywall. I found Dry Express Restoration via a Google search and gave them a call to come by and give an estimate. Micah gave me a really good price on everything and probably ended up saving me a few hundred dollars of the security deposit. I called kind of last minute and they ended up coming in on the Saturday before we were supposed to be out of the Apt. The carpets looked just as they did when we moved in and you would never know there was any water damage in the bathroom. Super friendly owner and crew, and they really take pride in their work. I'd definitely recommend them to others and for sure use them in the future. Thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dry Express Restoration
Customer, thanks for calling us to help with your place. It was a pleasure taking care of the property. If we can help with anything down the road for yourself, your friends, or your family please give us a call. Thanks. Micah.

    Contact information

    7841 North Ave, Lemon Grove, CA 91945

    https://dry-express-restoration.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    739737
    Trade License Expiration
    02/28/2017

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Mold Testing & Remediation,
    Interior Painting,
    Exterior Painting,
    Water & Smoke Damage,
    Handyman Services,
    Drywall,
    Carpet Sales and Installation

    FAQ

    Dry Express Restoration is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Dry Express Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Dry Express Restoration offers free project estimates.
    Yes, Dry Express Restoration offers eco-friendly accreditations.
    No, Dry Express Restoration does not offer a senior discount.
    Yes, Dry Express Restoration offers emergency services.
    Yes, Dry Express Restoration offers warranties.
    Dry Express Restoration offers the following services: Water, Flood, Leak Extraction Remediation & Dryouts, Fire, Smoke, Demolition Remediation & Cleanup, Mold Containment, Extraction, Inspections Remediation & Cleanup, Lead & Asbestos Testing, Drywall, Flooring, & Insulation.
    Asbestos Abatement. Lead Abatement.

    Contact information

    7841 North Ave, Lemon Grove, CA 91945

    https://dry-express-restoration.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day