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MIKE BISPO'S HEATING & AC

Heating and Air Conditioning, Propane Sales Services

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.7
professionalism
3.5
responsiveness
3.3
punctuality
3.8
Showing 1-4 of 4 reviews

Carolie J.
10/2011
1.0
heating & air conditioning/hvac, propane sales
  + 0 more
Does not go well. See above. Propane tank was not installed for over two months, company got address wrong after repeatedly telling them what the correct address was on the phone as well as in writing. Tank was topped off without order or consent. Company refused to comply with requests on the phone and in writing. Owners (both husband and the wife) are very unprofessional and nasty on the phone and in person. Owners threaten to remove tank with my propane still in it, that is bought and paid for. Owners insist that they have the right to fill the tank even when we have not asked, requested or demanded them to fill it, in fact they were told NOT to fill the tank until they were called with an order. The contract is only for the rental of the tank and does not address, anywhere, how often they are to fill the tank.
Description of Work: They were contracted to provide Propane service on 08/12/2010 took them over two weeks to get there after this. They sent a worker to bring out a 25 gal tank as they said that they couldn't install the large tank for about a month. Worker forgot the Regulator and Pig Tail. When 250 gal tank was installed (with approximately 55 gal in it) I told owner and his father that I would not require Propane for several months and that I would call when I needed the tank filled. Owner came a couple weeks after this and topped off the tank with another 150 gal of propane without my putting in a request order. I was invoiced and was completely surprised and ANGERED that they would do this. After numerous calls starting on 08/12/2010 due to other issues as well as this one I finally sent a letter and told them that I would only pay in installments since they had not followed specific instructions. Final payment for the Propane and tank rental was the first part of August 2011 and the company held the check until 10/05/2011 before cashing it. They said that they held the check for over two months because in the Memo section I had written to the effect that it was for payment in full for the Propane and Tank Rental. The owner showed at my door 10/19/2011 and told me that the ck was rejected by the bank. I told him that he should not have held it for so long. He became irate and started yelling at me to which I responded that he was not paid (paid him on the spot for the balance of last year and for the tank rental for 2011/2012. He then told me that he was picking up the tank. I told him that as soon as he took my payment today that I rented the tank for the remainder of the 2010/2012 year and that he could have it when it was empty as I owned the gas in the tank even though I had not ordered it, but I did pay for it. He then told me that he had filled the tank without my order or consent because the price was low and he thought that he should do this and not wait for me to order more.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$779.78

07/2006
3.0
heating & air conditioning/hvac
  + -1 more
OUR EXPERIENCE WITH THIS COMPANY WAS NOT VERY GOOD. THEY DID NOT SEEM VERY PROFESSIONAL AND THE QUALITY OF THEIR WORK WAS NOT VERY GOOD. THEY DID HAVE A PRETTY REASONABLE PRICE BUT OVERALL IT WAS NOT VERY GOOD.
Description of Work: THEY TOOK OUR OLD AIR CONDITIONER OUT AND INSTALLED A NEW ONE.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I REALLY APPRECIATED THE WAY THEY CLEANED UP AS THEY MOVED, IT LEFT ME WITH NO WORRIES THAT I WOULD BE STUCK CLEANING UP AFTER THEM. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THEY REPLACED MY A/C UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

07/2006
4.0
heating & air conditioning/hvac
  + -1 more
MIKE BISPO IS AN INDIVIDUAL WORKER. HE CAME OVER ALMOST IMMEDIATELY AFTER I CALLED, AND HAD IT DONE AND WORKING IN ABOUT A HALF HOUR. HE WAS VERY PROFESSIONAL, AND WAS SUCH A GENTLEMAN. I WILL DEFINITELY CALL HIM IF ANY MORE PROBLEMS ARISE.
Description of Work: I HAD A FREON LEAK, AND IT WASN'T COOLING PROPERLY.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$115

    Contact information

    5534 W SWIFT AVE, Fresno, CA 93722


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Propane Sales Services

    FAQ

    MIKE BISPO'S HEATING & AC is currently rated 3.3 overall out of 5.
    No, MIKE BISPO'S HEATING & AC does not offer free project estimates.
    No, MIKE BISPO'S HEATING & AC does not offer eco-friendly accreditations.
    No, MIKE BISPO'S HEATING & AC does not offer a senior discount.
    No, MIKE BISPO'S HEATING & AC does not offer emergency services.
    No, MIKE BISPO'S HEATING & AC does not offer warranties.

    Contact information

    5534 W SWIFT AVE, Fresno, CA 93722