He was fantastic. He is just independent, great and honest. I will recommend him highly to anybody.
Description of Work: I used the services of Fallbrook Auto Works. I had an oil change done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
Joan O.
06/2014
5.0
auto repair
 + -1 more
I had taken my car to someone else and they were not able to fix it after three tries and he was able to fix it the first time. He is honest, does a great job, and gets it done right the first time.
Description of Work: We had him do some repair work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol E.
02/2014
5.0
auto repair
 + -1 more
This is my first experience with Eric Heyneman and Fallbrook Auto Works and I was impressed by his skills, honesty, and personal dedication to his business. I liked the idea of a local shop standing behind their work and felt it was well worth the extra money. | |The job was difficult. Unfortunately Eric was not satisfied with the results, he wanted it to shift smoother. We talked and he wanted to take it apart and find the problem (nicked seal within). | |This time, because we were out of sync with his other scheduled jobs the timing for completion was harder to nail down. I had to leave town before the car was ready and my wife needed a reliable car to take me to the airport and get around while I was gone. I decided to rent a car but when I got home Eric called and offered one of his personal cars as a loaner. This guy is very considerate for sure. I think he really went above and beyond the call of duty because the job was taking more than twice the original estimated time to complete. | |We got the car back and it is running great. He wants us to bring it back after 500 miles to be sure everything is working fine and I plan to have him replace our valve cover gaskets replaced. | |We moved to Fallbrook 2+ years ago. This is my first experience with Eric and his shop. We are relieved to find as good a mechanic and person as Eric is. Added advantage is that he is young enough so he won't be retiring anytime soon!
Description of Work: .I brought in our 2001 Subaru knowing it could be bad news. It was, the transmission was gecacht, on it's way out. Eric and I discussed the options; replace with a used tranny or rebuild the existing one. I weighed the options; replace was about $400.00 cheaper. Rebuilt was more expensive but triple the warranty (3 year) and this was his shop's warranty meaning any problems over three years and he will take care of me. With a rebuilt we just send the bad tranny back for a replacement all at my cost. Initially the transmission was rebuilt and in place within the time frame we discussed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Elena W.
05/2013
5.0
auto repair
 + -1 more
They are our regular mechanics. The work was just as expected. It was a good job and was done professional.
Description of Work: I took the car here for a routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave H.
05/2013
5.0
auto repair
 + -1 more
The work was very good. I think they were very responsive to do the job immediately when I needed it. They delivered on time.
Description of Work: I have taken my car here for brakes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Debra T.
05/2013
5.0
auto repair
 + -1 more
He's just amazing! If you need anything repaired, he can take care of it. He has been able to take care of a problem that the dealership could not fix. I had taken my Mitsubishi Eclipse to four different places and no one could find the problem. I took my car to Eric and he found it was a computer issue. I had been trying to have this problem resolved for four months and he was able to resolve it in three days. His prices are fabulous and his service is outstanding.
Description of Work: I recently took my car here for an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Albert C.
05/2013
5.0
auto repair
 + -1 more
They are my regular mechanic. I am pleased with the work they have done. There was a small issue and they corrected it.
Description of Work: I last took my car here for the replacement of a wheel bearing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Fallbrook Auto Works
Thank you [member name removed]! We are happy that we were able to resolve the issue, and we look forward to seeing you again!
Donald P.
05/2013
5.0
auto repair
 + -1 more
He's informal and gave me a good price. He's very busy, but he gets stuff done and gets it done right. He also got it done fairly quickly. He also did a couple extra things that were in the area of the problem. He changed the fuel filter and I had just had it done 6 months earlier. He instantly took it off the bill when I told him this. He's a good guy. You never see people just standing around there.
Description of Work: He diagnosed an ignition problem that others were not able to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$317.1
Response from Fallbrook Auto Works
Thank you [member name removed]! We are glad you enjoyed your experience here and look forward to many more in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Alarms,
Home Security Systems,
Auto Transmission
FAQ
Fallbrook Auto Works is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
Fallbrook Auto Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Fallbrook Auto Works offers free project estimates.
Yes, Fallbrook Auto Works offers eco-friendly accreditations.
No, Fallbrook Auto Works does not offer a senior discount.
No, Fallbrook Auto Works does not offer emergency services.
No, Fallbrook Auto Works does not offer warranties.
Fallbrook Auto Works offers the following services: General automotive repair