Founded 2000 • With Angi since August 2006
Service Provider ResponseI apologize that I was unable to take on your job at the time you contacted me. Although I probably dodged a bullet if you are spiteful enough to give me an F, not knowing the reasons I could not take on your job.
Service Provider ResponseThank you for taking the time to review.
Service Provider ResponseThank you for taking the time to review us. I assume all is good with the floor, but feel free to contact me if anything is an issue do to the irrigation.
Service Provider ResponseThank you for taking the time time to review me. I truly do appreciate it.
Service Provider ResponseThank you for the feedback
Service Provider Response[member name removed] was pleasant and I wish her the best of luck with her floors. I do appreciate the nice words. That being said, it sounds like she was misled by the person she chose. She wanted to use the Glitza finish that was used decades ago. I told her do to regulations that same finish is no longer available. She ended up finding a contractor that said he could get the same stuff, but in reality it is just a different finish made by the same company (Many contractors use the brand… they just don’t use the same finish because they can’t). If she did somehow find someone using the same stuff it is because they imported it from somewhere and are breaking the law by using it in spite of the environmental cost and danger of using a volatile product. I imagine it should be hard to evaluate my cost to value since I did no work for her. She only knows how my price compares to others’ prices; not how my price for my quality compares to others.’
Service Provider Responsethanks [member name removed], i appreciate the feedback
Service Provider Response:) I just sent you a text asking how it looks. I guess this answers that. I'm happy everything looks they way you hoped and that you feel you made the right decision about re-coating rather than sanding. thanks Brian
Service Provider Responsethank you for taking the time to review my company. feel free to buzz me if you ever have any questions thanks Brian
Service Provider ResponseThank you for taking the time to review my company. Buzz me if you ever have any questions on maintenance or anything thanks Brian
Service Provider Responsethank you for taking the time to review me and i am happy you liked the repair
Service Provider Responsethank you for taking the time to review my company
Service Provider ResponseThank you for your time and purchase. I’m happy everything worked out for you. Thank you for your time Brian
Service Provider ResponseFirst off thank you for the positive review even though this purchase wasn’t exactly what you thought. In a personal email I just gave some ways that we can remedy this situation, but there is no need to list them all here. I am open to suggestions on how to make any future off more clear (i.e. use this word, or don’t use this word), because it is equally frustration on my end to have people frustrated at what they are receiving. If in the end you really don’t want the service, I understand, and I would recommend requesting a refund. Thank you for your time Brian
Service Provider ResponseI agree that this was an unfortunate sale which benefited neither of us. I only do the big deal (at cost) for reviews, and this is my first non-A. The big deal says in the details what it includes, but I understand how people could make assumptions at what it includes when they look at it quickly. I offered several services that I could do and a few of them would have even been at zero additional cost (I’m not sure if the customer looked at the last options, or gave up due to feeling burnt). One possibility was to re-coat all except one room for no extra cost. Another was to re-coat the entire floor for something like another $100 extra (due to the size of the floor). There was also an option to do a repair. I think any of these would have improved the floor. ~ I am still willing to do any of these services at any time if you change your mind. Thank you Brian
Service Provider ResponseThank you for taking the time to review my company :)
Service Provider ResponseThank you for taking the time to write the review.
Service Provider ResponseThank you for your time writing the review. I think your description will help other customers to have realistic view of what to expect. thanks Brian
Service Provider ResponseThank you for your time and I am happy you felt you received your money's worth on the big deal.
Service Provider Responsethank you
Service Provider ResponseThank you for the feedback. I hope your flooring decision in the end worked out for you.
Service Provider ResponseThank you for the feedback. Feel free to contact me if you would like me to look at the floor and see how it is doing. If the dogs a hard on the floor, it might be time to do a re-coat.
BEAVER HARDWOOD FLOORING CO is currently rated 5 overall out of 5.
BEAVER HARDWOOD FLOORING CO is open:
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Yes, BEAVER HARDWOOD FLOORING CO offers free project estimates.
Yes, BEAVER HARDWOOD FLOORING CO offers eco-friendly accreditations.
No, BEAVER HARDWOOD FLOORING CO does not offer a senior discount.
No, BEAVER HARDWOOD FLOORING CO does not offer warranties.
Our dedicated and passionate team has years of experience and have completed projects of all types, including room additions, kitchen remodeling, bathroom remodeling, drywall, flooring, and exterior remodeling
2022 Super Service Award
Just Hardwood Floors is a father/son team with excellent work ethic that has been in the business for over 42 years! Comparing to our competitors, our quality of equipment and our attention to detail is truly what separates us from our competition. Our billing process: For ALL Installations: Material cost due upon delivery. All Jobs: Progress payment due upon completion of installation Final Payment due the last day of the job We accept Check or Cash ONLY. SPECIALS every MONTH 10-20% OFF regular PRICE .
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