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Founded 2005 • With Angi since February 2012
PO Box 1717
Cathedral City, CA 92235
Service Provider ResponseThank you! Was a pleasure working with you on the remodel project for your sister. We know you were under a very tight deadline to turn this project around in 30 days and your sister was very accommodating (and super sweet) to allow us to return to complete the punch list items after she had moved in. We are here for you whenever you need us!
Service Provider ResponseI am extremely apologetic for your experience and it is not reflective of the work we do, as can be seen from the many other "A" quality reviews we have worked so hard for. While your project did take 17 weeks as you stated, we did not actually start any work until week 5, as you decided you wanted to get city permits for the work, which required plans/drawings and city approval. You also decided to go with custom-ordered cabinets rather than off-the-shelf cabinets from Home Depot, which also delayed the project by another 3-4 weeks, and then decided to have us repaint the entire condo, as well as several other change-orders, all which added more additional time to the project. I did have a project manager for a short period of time, but unfortunately, on your project, there were some issues with his communication and also with some pricing that he provided. I do feel and agree that your project could have run smoother and you would have been happier at the end if there was better communication from him along the way. As far as quality issues, the only issues I'm aware of were two items: 1) When the ceilings had the acoustic textured ceilings removed ("popcorn" removal) the existing underlying drywall had not been properly taped or mudded when the condo was built. There were repairs done to some of the more prominent areas that were found, but there were additional areas that you pointed out, and that were fixed, all at no additional charge. 2) Some of the white kitchen cabinets that were ordered for your project came from the manufacturer in a slightly different shade of white from the others, and instead of delaying the project further by having them replaced by the manufacturer, we opted to repaint all the cabinets in a uniform white, at our own cost. If there are additional items that you are not happy with, please make me aware of them so that I can make them right. I did step in approx 1 month before your project was complete to personally see things through until their completion, and I did honor the pricing provided (although it was inaccurately low on some items) and also provided some further additional discounts because of the overall project time frame being more than you had originally expected.
Service Provider ResponseOur bid turn-around time is generally 3 business days or less, and often times is same-day. With your extensive fence repair, there was custom-sized wood needed in order to match the existing fence and it was not available at Home Depot or Lowe's. We disclosed to you that it would take approx 2-3 days to get a quote back from Houston Lumber in Indio, which is the supply yard we use for custom-ordered wood, and so it would take 3 days to provide you with a quote. You wanted, or more accurately demanded, a bid back within 12 hours and that the work had to start within 2 days. We communicated to you that this would not be possible because of the above. It is likely that the other contractors you met with ball-parked their estimates without sourcing the exact wood needed for your custom fence repair. We responded to every one of your messages within several hours, even after-hours and over the weekend on a Sunday, and could not have been any more responsive or communicative. We also feel that 72 hours is a reasonable amount of time to provide a bid, and I do not apologize for making sure we are providing you with accurate pricing.
Service Provider Response(removed member name), I am sorry for the experience you received, but as we discussed with you on the phone when you made the bid request, we were too busy at the time to take on any additional work and referred you to another contractor. We were not the ones who met with you or provided the bid. I appreciate the feedback on the other contractor we referred you to, and we will not be referring any other future work to them in the future if the experiences are not good for the people we are referring them to. -Dan Grisa
Service Provider ResponseThanks so much [name removed]. It was a pleasure working with you on your remodel!
All phases of landscaping from design to installation to maintenance. Locally Owner Operated by Jose Barba. No subs are used. Over 25 years of experience. Licensed/Insured/Bonded/Workman’s Compensation. May contact through email or call! Free estimates are offered for all of our services!
We have the experience and dedication to bring your dreams to reality! Specializing in Refacing and Restoration services, we guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
2022 Super Service Award
We’ve got over 18 years of hands-on experience installing turf, putting greens, patios, walls, pavers, concrete (including stamping), firepits, walkways, irrigation systems, drains and landscape design for residential and commercial applications. We are licensed by the State of California (License # 960559 with C27-Landscaping and D61-Synthetic turf classifications). We are a family-owned business (Husband General contractor, Wife business manager, Son supervisor) and make it our mission provide Above and Beyond customer service and like we always say: “We are licensed, bonded, insured and can make anything happen – give us a chance to make you happy!”
Kitchen and bathroom remodels, additions, interior/exterior painting, cabinet install, plumbing install, tile install, granite/quartz countertop install, door install, baseboard/trim install, window install, stucco repairs, electrical work/repairs, drywall repairs/install, stucco repair, landscaping work/install, concrete install.
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Grisa Construction & Remodeling is currently rated 4.8 overall out of 5.
Grisa Construction & Remodeling is open:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Grisa Construction & Remodeling accepts the following forms of payment: Check
Yes, Grisa Construction & Remodeling offers free project estimates.
Yes, Grisa Construction & Remodeling offers eco-friendly accreditations.
Yes, Grisa Construction & Remodeling offers warranties.
Grisa Construction & Remodeling offers the following services: Kitchen and bathroom remodels, additions, interior/exterior painting, cabinet install, plumbing install, tile install, granite/quartz countertop install, door install, baseboard/trim install, window install, stucco repairs, electrical work/repairs, drywall repairs/install, stucco repair, landscaping work/install, concrete install.