About James Reese
Owner of Dazzle • Certified Professional Cleaner
Hi!
My name is James Reese, and I am the owner of Dazzle Stone & Fiber Care. Over the last 25 years, we have had the privilege of helping hundreds of your friends and neighbors get the cleanest carpets and rugs they have ever seen. In fact, many tell me that they love taking their shoes off and rubbing their toes in the soft, fluffy carpet after they get the most thorough cleaning that they have ever experienced.
I have been serving the Orange County and Los Angeles area since 1988. I got his start in the carpet cleaning industry upon high school graduation as a means to put myself through college, and I quickly mastered the art of textile cleaning and began my journey into the world of hard surface care. Since then, my perfectionist mentality has driven my passion for providing the absolute best carpet, upholstery & stone care services available.
I am also a Certified Journeyman Cleaner with the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This institute is designed to improve carpet cleaning standards, and to help eliminate unethical service provider practices. The IICRC provides continuing education on the latest carpet and various surface cleaning & restoration technologies available.
I pride myself on giving great customer service, and achieving the best possible professional cleaning results on every job.
Please feel free to give me a call to discuss your home or business cleaning needs.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Stone & Tile Cleaning, Sealing and Repairs. Natural Stone Restoration & Polishing. Carpet, Fine Rug & Fine Fabric Cleaning & Protection. Flood Services.
James responded quickly to my inquiry for service & showed up on time to do the work. He was professional but friendly & was very competitive in his pricing. He took care to do his cleaning efficiently but was aware of doing his job neatly. I was very pleased with how the couch & rug looked after the cleaning & would definitely recommend Dazzle for furniture cleaning.
Description of Work: Clean & protected a couch & cleaned an area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Vincent W.
03/2018
5.0
carpet cleaners, ceramic tile
 + 0 more
Dazzle was great. James is the owner and came to do the work himself. He was knowledgeable and you could tell he took pride in doing a great job. He removed stains and did a much better job than the last cleaner we used. His pricing was fair especially for the work he did.
Description of Work: Carpet cleaning and bathroom tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Colleen C.
11/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
My dog is 16 years old and has recently had a number of accidents on our carpet. While they were here I also had them clean our sofas. Dazzle did an amazing job getting everything clean. I will definitely hire them again.
Description of Work: Carpet and upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
don B.
07/2017
5.0
carpet cleaners
 + -1 more
James did a fantastic job! Arrived on time, was very friendly and did an extremely good job. His attention to detail was amazing. He knew we were having an open house later in the day, so really took his time to get up all the moisture he could, so it would be ready. He spent a lot longer than any other cleaner we've ever used... and it showed in his work. Highly recommended
Description of Work: Performed carpet cleaning upstairs and downstairs (approx. 800 sq ft)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Angela C.
07/2017
5.0
upholstery cleaning, oriental rug cleaning
 + 0 more
James is still my dazzling star. He came, he cleaned my stuff so well it once again looks brand new. I'm a repeat customer, and, I may say with certainty, a life-long customer. If you want the best, look no further. On a personal note, congrats to James for his fourth grandchild, born the same day he cleaned my stuff.
Description of Work: COUCH AND ORIENTAL CARPET
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Rick B.
07/2017
5.0
carpet cleaners, ceramic tile
 + 0 more
Great, He did a great job and I was very pleased with the outcome. I would recommend him for sure.
I was very happy with the end result. You would never know what had occurred. I would certainly us them again.
Description of Work: My husband became suddenly ill and vomited all over my couch and rug. The was also some diarrhea involved. I needed deep cleaning to my light covered couch. I had my couch, rug, and two side chairs plus pillows cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Denise C.
06/2017
5.0
carpet cleaners, floor cleaning
 + 0 more
James did an excellent job not only cleaning my carpets in the house but also did a fantastic job cleaning and resealing our slate patio floor. The slate cleaning/resealing was definitely a project and James used his experience and know how to get it looking brand new. We are definitely pleased with the work he performed and would recommend him for future projects.
Description of Work: Slate Patio floor covering cleaned and resealed as well as carpets cleaned in the house
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
12/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
James arrived on time and provided the cost of all work before starting. My rugs are older and I assumed needed replacing soon. After James thorough cleaning I no longer feel the need to replace them. He did a fabulous job on my upholstery also, which included a chair that had seen better days but is now looking great. James work ethic was impressive to see. Obviously I am very happy to have found him and consider anyone who hires him to be very lucky.
Description of Work: Carpet cleaning throughout the house including stairs. Upholstery cleaning including chair, couch and love seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Staci G.
12/2016
5.0
carpet cleaners
 + -1 more
I am so happy with my cleaned carpets! I found Dazzle on Angie's List and he had an opening a week later which I took. He arrived at the time scheduled; asked questions about what cleaners I had used. My living room carpet had "foster dog" accidents, spilled water from Christmas trees - black stains over much of the multi-brown carpet - and constant traffic from the back yard. He cleaned carpets in the living room, hall and 3 bedrooms. Everything looks great and smells good!! None of the stains have returned. I will be a repeat client.
Description of Work: Carpet cleaning: Living room, hall, 3 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis P.
12/2016
5.0
carpet cleaners
 + -1 more
The job performed was excellent. Carpets were not only very soiled, but there was alot of carpet shampoo/soap left over from previous cleaners. James took extra time and care to make sure the carpets were thoroughly cleaned and all the soap was removed.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela C.
10/2016
5.0
upholstery cleaning, oriental rug cleaning
 + 0 more
Perfectly. James cleaned my items, being very careful to test the material to see which strong chemicals he could safely use. The years rolled back, and I got my treasured carpet and living room and dining room cleaned so much so that it looked like brand new again. This is my second review of James and Dazzle. He works miracles. If you treasure your stuff, use James. The last cleaner professed to be an expert in Persian rugs, but it was like he used water -- none of the ingrained dirt of 16 years came up. James took a long careful time of it, and restored my beautiful treasures to like new again. Again not the cheapest, nor the most expensive. Just the best. I will NEVER let anyone but James touch my stuff again. I f you are smart, don't do like I did and experiment . I had two cleaners previously work on my stuff, Coit and Oxyclean. They both were expensive but got very poor results. Choose James and let him Dazzle you!
Description of Work: My Persian Rug, formal couch & love seat, dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Angela C.
09/2016
5.0
upholstery cleaning
 + -1 more
WOW! I was DAZZLED!!! My dog had surgery and had leaked some diarrhea on the couch where I live (I have RA and so I really do live on this couch). It was filthy, I had tried other highly rated cleaners and it had still remained grimy. Before I threw in the towel and had the couch recovered I thought I would try one more. Thank God I found Dazzle. James called me promptly and made room in his already full day, because my mother-in-law was due today. He came when he said he would, went straight to work, and created a miracle. My husband suffered through a bad skin rash as a result of chemo; we had to coat him with Vaseline every day for 6 months, and although he had sat on towels, there was a coating of greasy grime that turned my maroon couch to black. I really had very little hope but James cleaned it up so well it looked new (and the little white spots in the fabric design were white again!). He worked very hard!! He was so concerned with my needs and he was not concerned about time, only about restoring my couch to its former glory. I nearly fell over when he told me the price -- extremely reasonable for the work he put in. (includes protectant). James owns the company and his only concern was cleaning my couch perfectly and not the clock. He is coming back to do my Persian carpet and my formal living room set - both of which I've cleaned several time before with poor results. He is not the cheapest, but if you want the job done right, then let him Dazzle you. He is very knowledgeable about all kinds of fabric and chemicals and dirt, and I will never let an inferior cleaner touch my stuff again. Besides that, he is honest and hardworking and just the very nicest person. I am so happy I could sing and dance! I would be happy to talk to anyone needing his service to give him a recommendation. It was a great experience and I'm happy to share. (714)886-2390 Angel.
Description of Work: Clean a very dirty couch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caroline B.
08/2016
5.0
carpet cleaners
 + -1 more
He was on time, knowledgeable, and did a good job. I also ended up having him clean the stairs, which is not considered an area. The stairs were $2.50 per step. The only thing I found odd was that he counted his top step, which was part of the hall, and the hall was already considered an area. I didn't bring it up, though. Honestly, it would have felt better if he charged $2.75 per step and not counted the hall as a step. You know what I mean? Overall, the carpet looks great and he did a great job. He was professional and very polite.
Description of Work: 4 areas of carpet cleaning- 3 rooms and a hall. Added stairs when he got here.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Dazzle Cleaning & Restoration
Thank you for the glowing review! When it comes to my method of counting steps I actually count the number of risers to be cleaned which includes the one connected to the top landing. Best regards, James
CATHERINE L.
06/2016
5.0
ceramic tile, floor cleaning
 + 0 more
James was prompt and well organized. Since we had visitors coming, he outlined a strategy to complete the entire job in two days by focusing on one section of the floor at one time. The work included a large pantry, powder room and laundry room as well as a vast expanse or kitchen, family room and entry hallway. He even moved the refrigerator to clean and color seal that part of the floor. He helped -- well, he did most of the heavy lifting -- move furniture out of the way., and move it back. James was respectful and careful with all the furnishings, such as gathering up the draperies to keep them clean. He explained each step in the process. James was focused on the task and cleaned everything thoroughly. The grout is now all the same color in the entire space and the floors gleam. The floor has never looked this good, even when it was new.
Description of Work: Cleaned and buffed 750 square feet of a 16-year-old, highly traveled ceramic tile floor., and color-sealed the grout lines. The grout had become stained and was a different color in various spaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Anthony M.
05/2016
5.0
carpet cleaners
 + -1 more
The job went very well. Dazzle is experienced, knowledgeable, and very thorough in their work. Excellent on every criterion. I'll use the service again and I strongly recommend the company.
Description of Work: Dazzle cleaned a carpet in a family room and cleaned an area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
CATHERINE L.
03/2016
5.0
upholstery cleaning
 + -1 more
Our experience in the past with with carpet cleaners was --let's say, not positive. The Angie's List offer for upholstery cleaning for $184 sounded good, and as our dogs are quite at home on the couch and chair, we asked James of Dazzle to come out, via Angie's email for the storefront offer. He called the next day, we set up the service for the following day. I have never seen anyone as thorough and careful with any job. He took the time to do it right and treated our furniture as if it were special (it is, to us) and treat us as though we were his most important customers. I know the strains and pressures of operating your own business, and have great admiration for those who have it down perfectly. We will for certain ask him back again.... soon, we hope, for ceramic tile and grout cleaning and sealing. Besides that, the cleaning fluids he used had a pleasant scent; he laid out cushions on a sheet to make sure they dry nicely, and cleaned up in an orderly and efficient manner. He is also a thoroughly pleasant person. Now I have a few words for Angie's List. I loved it when it was a service vendor referral service, but all the bells and whistles of recent years of the "big deals" and limited searches and, the latest, this reworking of the web site that is not complete, is just annoying. I have been happy with finding good and professional people through the referral, but when I go back to try to find them again, they don't come up in my search. Are they no longer working through Angie's List? Why? Do they expire? Are only advertising providers showing up on the lists? Why do I get top rated firms from 80 miles away instead of people who are in my area?
Description of Work: Cleaned a 7 foot fabric couch and an oversized club-style slipcovered chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Steven E.
11/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
James had great communication throughout the transaction. Before the visit, James wanted to know the type of work I was requesting and whether my condo was located in an easily accessible location. After the initial inquiry, we setup a day & time for James to arrive the following week. The morning of the cleaning, an outside water faucet could not be located and we thought all was lost, but James found one in the nearby parking garage (thank God he didn't give up looking for a water faucet). James did a great job getting rid of the water stains from the carpet and about a week after his cleaning, the carpet looks amazing! I would definitely recommend him and plan to use this company next time I need the carpet (or my upholstery) cleaned. Thank you!!
Description of Work: Cleaned carpet with water stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Steven L.
08/2015
5.0
carpet cleaners
 + -1 more
I called Dazzle a couple of weeks ago for carpet cleaning services. I have Smartstrand carpet and I wanted someone familiar with it. I have had carpets cleaned before and the cleaners use to much soap and the carpets get dirty again quickly or leave the carpet drenched. James returned my call promptly. He was professional, courteous and answered my questions knowledgeably. We arranged a date and time for him to come to my home and clean the carpets. He was prompt and very reliable. I was pleased with that because so often, a contractor doesn't show up or shows up much later than promised, which is very frustrating. He was extremely courteous and efficient. The carpets look great! I am extremely pleased with the results. He put the furniture that he did move (chairs, TV stand, etc., I did not have him move the big pieces, although he would have had I requested and paid for the additional work) up on little blocks so the carpets, which were only damp, not wet, could dry. He explained that it was important to get air flowing over the fibers so they dried completely. I would highly recommend his company and would use his services again.
Description of Work: Cleaned our Smartstrand carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jamie B.
07/2015
5.0
carpet cleaners
 + -1 more
I've used James for cleaning my carpets many times over the past few years. He's always done an exceptional job and this time was no different. I had a number of stains on the carpet, some of which I didn't know what from. He cleaned the carpet when I was away at work and I'm sure he got the stains out when he was there, but a few of them returned afterward. I contacted James about this and he came out a few days later and got the remaining stains out at no charge. He's a consummate professional and really knows how to get a carpet perfectly clean. I will continue to use him for all my fabric care and highly recommend you do too!
Description of Work: Cleaned carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jeanne B.
04/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
James arrived punctually, set up his equipment and cleaned our carpets conscientiously and professionally. He was very careful with our furnishings . The carpets look great! I recommend him highly. I will use his services again. He really knows what he's doing and does it well.
Description of Work: Had 3 rooms of wall to wall carpeting cleaned plus a 9X12 area rug. James gave me good advice about my carpets and best way to treat stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrea B.
01/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
I purchased a 4-bedroom carpet cleaning special on Angie's List for $169. James contacted me promptly to discuss the details of the deal and my additional needs, including some area rugs soiled with pet urine, hallway and stair carpets. He provided some great information about the cleaning of different types of rugs, the cost, and then left it up to me to decide if I would like them cleaned. We decided not to have them cleaned considering how economical they actually are to purchase. Although most of James' jobs are usually done during the week, our schedule was tight and he offered to come on a Saturday so that I could be present to observe and approve the job. And he worked around our desire to have a little bit of time to get our children up and around in the morning. James arrived in a timely manner, gave us a fair estimate for the additional hallway and staircase of $90 and proceeded to work for the next five hours, vacuuming some carpets that we had not vacuumed in advance (at no charge), spending extra time on stains (the carpet had not been professionally cleaned for approximately 10 years), and double-extracting water to ensure a more speedy dry time (this was one of the rainy, cold weather periods). We were extremely satisfied with James' professionalism and interactions with us and our two small children, the price of the work he did, as well as the extra time he obviously spent to do the job well. I would use and recommend James again in a heartbeat.
Description of Work: Cleaned carpet in a large master bedroom, 2 small rooms, a long hallway, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jennifer R.
12/2014
4.0
carpet cleaners
 + -1 more
It went good. But the actual charge is different from the big deal.
Description of Work: Carpet Clean
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Dazzle Cleaning & Restoration
[member name removed] I appreciate your review and have sent you a copy of the invoice which shows the areas covered by the big deal you purchased and the additional area (staircase) which was not part of that deal. I would like everyone to know that I did give you a follow up quality control call in which your stated that I had met all your expectations and were completely satisfied with the service provided and in your opinion the only way to earn an "A" for quality was to deliver more than a clean carpet free of reappearing spots. I was happy to hear that you will hire me again.
John C.
11/2014
4.0
carpet cleaners
 + -1 more
eI wasn't there, but I had our housekeeper meet person there. They did not contact me at all. They also, from what I understand from my housekeeper, did not properly assess the cleaning job, and apply the proper cleaning method. However, since I had no verbal communications with this contractor, and cannot really confirm what happen. Also, I am writing this review sometime after the fact, so my memory as to what transpired is not as sharp.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$120
Response from Dazzle Cleaning & Restoration
This review is from a job that was performed a year ago last July and as the reviewer says he was not there. The contact was made with Blanca house keeper who at the time seemed very happy with my work. The reason I have all A reviews is because I do not leave a job unless the client is very satisfied. I do remember this job and discussing with Blanca whom was a very nice lady the stains that were permanent and what I could do that would fit her budget. I have tried to reach [Member Name] to figure out what cleaning methods they were expecting and the problems with my assessment.
Joan K.
11/2014
5.0
carpet cleaners, marble & granite
 + 0 more
Beyond Fantastic! At the outset let me say I have beige carpet and pets. James was responsive from the day I called him to schedule an appointment. He accommodated my schedule and was extremely nice on the phone. When the day came, he arrived on time and was ready to go. I've never seen anyone work so hard but the results were worth it and he was very reasonably priced. In the past I've been told by former carpet cleaners, "some of these stains won't come out because they've been there a long time or, they may reappear." That wasn't so with Dazzle. All the stains were removed and, a week later, they have not reappeared. Before James left I did ask if he thought any of the stains would resurface and he said, "if they do, give me a call." Lastly, we also wanted an estimate to clean our marble and granite but James gave us product and cleaning advice instead. I was very impressed. I could not be happier and will recommend him to everyone I know.
Description of Work: Cleaned rugs in living room, two bedrooms, sofa, love seat and a chair.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Marble and Granite,
House Cleaning
FAQ
Dazzle Cleaning & Restoration is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Dazzle Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Dazzle Cleaning & Restoration offers the following services: Stone & Tile Cleaning, Sealing and Repairs. Natural Stone Restoration & Polishing. Carpet, Fine Rug & Fine Fabric Cleaning & Protection. Flood Services.