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Stain Busters Cleaning

Carpet Cleaning

About us

At Stain Buster’s, we take pride in our reputation, experience, education, and guarantee. We have over 35 years experience with over 10,000 repeat clients. We hold multiple IICRC certifications including Master Cleaner and Master Restorer, which is the highest certification in the industry. Stain Buster’s also holds a California state Flooring Contractor’s license and a General Contractor’s license. Stain Buster’s take great pride as being the leader in quality and service in our industry.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, repairs & restretching, Upholstery cleaning, Fabric protection,s Tile & grout cleaning, Urine damage treatment, Oriental & area rugs, Emergency water removal.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
38%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.9
responsiveness
4.7
punctuality
4.5
Showing 1-8 of 8 reviews

gene H.
01/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tile cleaning... inconsistent results on the grout.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerard S.
03/2013
4.0
carpet cleaners
  + -1 more
Jason showed up on time and cleaned 1300sq ft of carpet and also put on a stain protector which was an additional charge (he did give me a discount on the stain protector). It took him about 2 hours to clean and apply the stain protector to the carpets. In general the carpet was clean. I did notice that the carpet closest to the threshold of the garage entry was still dirty. I thought this was on the pricey side.
Description of Work: Cleaning of about 1300sq ft of carpet. No furniture in house. Cleaned before move in to house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$617

Grant H.
06/2011
1.0
carpet cleaners
  + -1 more
Very poorly- it cost $80 to not clean my rug...
Description of Work: My 5'X7 area rug was needing to cleaned, and I got a recomendation from Abby Carpets and Flooring in Auburn, for Stain Busters. I called, they came and picked up the rug, and returned it in about 2 weeks. It was very damp and smelled very bad, both from the dog vomit and was musty from being wet for a long time. I called they came back out, and the owners son said it "may be damp" because it was being stored in a "damp warehouse" although he did not agree the rug was damp. And he didn't smell anything bad. But he took it back for a re-cleaning. It arrived back again a week later, still a little damp and smelling bad enouch that weh you walk in the house you could smell "damp, mustiness". I called again, and the owner said he would call in a day or 2 and they would come get it again. That was 3 days ago, and I have not heard from them. 6/2011 The rug was returned- damp and still smelling enough that I can't have it in the house- They said they couldn't clean it...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

JEAN P.
07/2008
5.0
carpet cleaners
  + -1 more
They are very professional, they are on time and very prompt. The guys that have come they are very nice and personable. They do the job well and do it quickly. They are reasonably priced. We will be using them again.
Description of Work: They came and cleaned all the carpets in our home, we've used them a couple times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JEAN P.
09/2007
5.0
carpet cleaners
  + -1 more
The representative was very professional. He arrived within fifteen minutes of his stated time, and was finished in about two hours. He pretreated a spot that keeps coming back. He told us that at least part of the reason it keeps coming back is because we tried to clean it with a product that keeps attracting dirt over time. He recommended using vinegar and water, which we have been told before. I can't tell that the spot is still not gone. He finished in about two hours. He said it would take four to eight hours before the carpet dried but it took longer than that in some spots. We did not move furniture back till the next day.
Description of Work: They cleaned three rooms in my house and applied a stain protector to the carpet (which is reflected in the cost above).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

05/2006
5.0
carpet cleaners
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR SEVERAL YEARS. THEY COME EVERY SIX MONTHS TO CLEAN MY CARPET. THEY ALWAYS CALL TO MAKE SURE THAT I STILL NEED THEIR SERVICES.
Description of Work: THEY CLEANED MY CARPET IN TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

04/2006
4.0
carpet cleaners
  + -1 more
THEY CHARGE ME $32 DOLLARS PER ROOM AND I FEEL THAT IS FAIRLY REASONABLE. I HAVE BEEN LIVING IN THIS HOME FOR ABOUT 14 YEARS. ALTHOUGH THIS COMPANY IS NOT ALWAYS ON TIME, I WOULD NOT GO THROUGH ANY OTHER COMPANY TO CLEAN MY CARPETS.
Description of Work: THEY CLEANED THE CARPETS IN TWO ROOMS OF MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$65

04/2006
5.0
carpet cleaners
  + -1 more
THEY ARE THE BEST CARPET CLEANING COMPANY THAT I HAVE EVER USED. THEY ARE ALWAYS ON TIME. THEY DO A VERY GOOD JOB. THEY ALWAYS PUT OUR FURNITURE BACK IN IT'S ORIGINAL PLACE WHEN THEY ARE DONE.
Description of Work: THEY CLEANED MY CARPET ONCE A MONTH.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

    Contact information

    6366 Tupelo Dr., Citrus Heights, CA 95621

    https://www.stainbustersinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    Stain Busters Cleaning is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Stain Busters Cleaning accepts the following forms of payment: Check,MasterCard,Visa
    No, Stain Busters Cleaning does not offer free project estimates.
    No, Stain Busters Cleaning does not offer eco-friendly accreditations.
    No, Stain Busters Cleaning does not offer a senior discount.
    Yes, Stain Busters Cleaning offers emergency services.
    Yes, Stain Busters Cleaning offers warranties.
    Stain Busters Cleaning offers the following services: Carpet cleaning, repairs & restretching, Upholstery cleaning, Fabric protection,s Tile & grout cleaning, Urine damage treatment, Oriental & area rugs, Emergency water removal.

    Contact information

    6366 Tupelo Dr., Citrus Heights, CA 95621

    https://www.stainbustersinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM