Brewer Restoration Enterprises, Inc.
About us
Brewer Restoration's a highly reputable, licensed & insured water damage restoration service provider.Our advance-trained technicians cover water mitigation, mold remediation, fire damage restoration
Business highlights
Services we offer
Crawl-Space Cleaning, Fire Damage Restoration Cleaning Services, Mold Removal Services, Odor Removal Services, Sewage Cleanup & Extraction, Water Damage Clean Up & Repairs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
17% | ||
17% | ||
33% |
"Hi [Member Name Removed], I am sorry to hear that your experience with our company was less than desirable. Emergency mitigation and mold services can take quite some time to complete depending on the adjusters response time. I did look through the notes and your adjuster took 26 days to respond. This is fairly typical (especially with employee shortages) in the insurance sector. I can tell you that everything done to perform our services was justified and approved by your insurance company. All of the water mitigation and mold remediation was complete. We do take it upon ourselves to work with adjusters so that our customers do not have to. It is a lengthy process and generally not a pleasant one."
Moving into a new house is stressful enough and only gets worse when you move in with a leak in the wall. I contacted several companies that dreadful Saturday and John Brewer not only answered the phone himself, as opposed to an answering service, he was at my home within 30 minutes, gave a fair estimate and returned 30 minutes later with the equipment needed to start the water remediation process. While other companies wanted to start with the removal of large sections of drywall, to later add to the repair bill, John took a very systematic approach and only removed what was needed. John showed up on-time every day to check moisture and humidity levels and the final repairs were perfect.
I would highly recommend John and his team at Brewer Restoration.
After my husband repeatedly attempted to get a solid figure out of him (this is 2-3 days after the full tear out), he hedges that it should be between $300-500 dollars. Well, come the day furniture is set to be delivered, and he tells my husband that it would be $2K. THEN, after I got three other contractors out, who all gave quotes under $1100, he tells me "well, if it's under $1,000 I suggest you go with them" after he had just told me that he would "reevaluate his quote" If I got more quotes. Bottom line: I've never dealt with a mold remediation company before, I hesitate to say that he's a crook, but he's definitely not dealing from the top of the deck. He's nice and polite, but definitely not the best value for your money and, in my opinion, pulls a bit of a bait and switch on unsuspecting consumers, NOT the reputation that I would think a company would want to have, but apparently it works for them...
I will update once the new roofers come out and inspect the back of my roof where his roofers were stomping around. If there is any damage (my roof has been inspected within the past year), this review goes to an F.
UPDATE: The roofing contractors found only minor broken tiles, which appeared to have been broken quite a while ago. I ended up getting another contractor in to complete the room (putting it back together) for $1000 less than he quoted and I am happy with the room.
Overall, I would probably use him for mold remediation again...maybe. I'm not sure I'm willing to put myself through the agony of not knowing what it's going to cost -until there is no going back- again.
Licensing
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