Animal & House Sitting, Dog Walking, Home Security Systems
About us
TLC...While You're Away - will provide a one hour complimentarty visit with you in you're home. This gives you the opportunity to get acquainted, introduce your pets, and review your needs. The prices are very straight foward - It depends on the number of pets you have, the number of visits you want, and the desired length of each visit. DBA- TLC Pet Sitting & TLC...While You're Away
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Pet sitting, Dog walking, House sitting, Cat sitting, & Crate training.
Awesome, excellent, dependable, trustworthy, responsible. All words I would use to describe TLC while you're away. Thank you Margie and crew
Description of Work: Margie and her team have taken such wonderful care of my 3 dogs over the last year and a half. When I travel, I don't worry about my dogs not getting enough attention. TLC goes above and beyond. I'm writing this review as we are moving out of state, and I will really miss this top notch company. They even want to come say goodbye to the pups before we leave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenna K.
06/2016
5.0
pet sitters
 + -1 more
The service was outstanding and this review is long over due. First and foremost our doggies had a great week and were well taken care of. What was exceptional about our experience was their ability to accommodate our needs. Our trip was unexpectedly extended due to bad weather and TLC was kind enough to add additional days at the last minute. They truly cared about our dog's well being and for that I am forever grateful!
Description of Work: Watched our 2 pups over the Holidays last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan D.
05/2016
5.0
pet sitters
 + -1 more
I completely trust TLC for the best in house and pet sitting and couldn't make my busy and hectic life work without them! Every member of the team is caring, considerate, professional and all-around wonderful to work with. They've been with me for 3 years now and simply are the best
Description of Work: The team at TLC provides the best house and pet care, from loving and caring for my pets to taking out and bringing in trash cans, watering plants, turning lights on and off and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Dana S.
03/2016
5.0
pet sitters
 + -1 more
I like this pet sitting service. Let me tell you why. I have used other pet sitting services, and have had some issues, lost keys and other issues. Nothing major, but enough for me to look for another. I called Margie and she came over to my house to meet my pets and talk to me about my needs. She wants you to provide a lot of information and be specific. I see this as a good thing because that way there are less misunderstandings. She likes to keep her hours as posted, and I get that, otherwise she is working 24/7. She did however call me back on a weekend as I had an event to go to and forgot my wife would be travelling, and needed her to take the dogs out so they would not be alone all day without going out. She was there to help, and is very professional in how she operates her business. I know they stay the entire time, as I have an alarm system that records the time. It would be a nice touch for the sitter as a general practice to send a text daily as to the status of the animals and the house, as it is peace of mind for the client. If I want something new, I just write it in my instruction sheet and they will oblige. Overall I know that I can count on Margie and her team to do what I ask and to make sure my home and pets are safe. Tiggy, Duchess and Zoey
Description of Work: She took care of my cat while we were away in Europe last year, and recently came in and walked our dogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Marie R.
12/2015
5.0
dog walkers, pet sitters
 + 0 more
TLC While You're Away Is an amazing pet sitting service. Margie and her team are dependable, compassionate and trust worthy to take care of my pets while I'm out of town. TLC While You're Away give me peace of mind that my four legged children are receiving excellent care and love when I need to be away from them. I highly recommend them if anyone needs a pet sitting service.
Description of Work: TLC While You're Away took care of my two dogs and bunny rabbit while I was out of town. Margie and her team came to my house three times a day; fed my pets; made sure they had plenty of fresh water, played with my pets and walked my dogs. I've used TLC While You're Away several times before and they also will stay overnight at your home, which they've also done for me in the past. Margie and her team keep a diary of they visits; documenting all that transpired with my pets while I was away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Donald K.
07/2015
5.0
pet sitters
 + -1 more
We have been very pleased with the service provided. Margie is great, and obviously cares about the animals she and her staff are taking care of. We have used them 3 times so far, most recently over the 4th of July weekend. They are dependable which we appreciate greatly. We also appreciate the daily notes that they write when they come to take care of our 2 cats and 1 dog. We would recommend them to anyone looking for this kind of service. Thanks !
Description of Work: We used Margie and Got A Leash for cat and dog sitting services in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18
Linda T.
03/2015
5.0
pet sitters
 + -1 more
Always, I have peace of mind when TLC is in charge. My dogs are well cared-for, happy, healthy, and content. The pet provider always leaves a paragraph after each visit detailing how the dogs are feeling, getting along, etc. On more than one occasion they have brought to my attention that a particular dog on a particular visit may have been 'off' that day. I count on them to keep me informed. When I am traveling, they provide multiple visits each day and will even spend the night if needed. They help with additional tasks also such as taking garbage cans in and out, etc., bringing in newspapers, etc. They clean up poop each visit, give treats, tummy rubs, toss fetch balls, etc. Their presence in my home is actually the same as having a family member here for my pets. My dogs love them and so do I!
Description of Work: I have used the services of this wonderful group for 14+ years. I have always had at 4 dogs or more at one time as part of my family. Margie, the owner of the company, and her amazing staff are conscientious, loving, competent and professional providers. They cared for my pets daily the many years when I was working, and they always care for my pets when I am on vacation. I have trusted them to give complicated medicine regimens including insulin injections to an older dog. My dogs love them, play with them, and I can go about my business knowing that all is well at home. They have had to handle emergencies in the past when a pet became ill. They contacted me immediately, and transported my ill pet to his vet. They are my 'right hand' when it comes to quality, loving pet care. I will use their services happily forever.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
althea H.
11/2014
5.0
pet sitters
 + -1 more
Margie was very professional and spent about 1.5 hours going through our house and talking to us about her services. She was very knowledgeable about caring for birds and homes. We felt very comfortable leaving our bird in her care and signed all the paperwork. However, we did not end up using TLC because our bird got sick and needed to stay with a vet for the time we were away. Margie will definitely be the first person we call when we need a house or pet sitter.
Description of Work: Margie, the owner, came to our house to meet with us and our bird.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathleen R.
08/2014
5.0
pet sitters
 + -1 more
It went very very well. Extremely professional. I had to fill out a page information for each dog and for my house. I came home to detailed notes of each day, what the sitter did, how the dogs behaved, etc. My house was immaculant, paper and mail brought in. One of the dogs was throwing up, everything was cleaned up perfectly. Had a minor problem with one of the dogs, but the company was so responsive and everything was handled terrifically. I would recommend this company to anyone!
Description of Work: House sat for me and cared for my three dogs and for one of my sister's dogs. Four dogs total.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lori-Ann R.
07/2014
5.0
pet sitters
 + -1 more
Margie was great. I just moved to the area and have to go away. I called Margie and she came the next day. She and her employee Sarah were wonderful. They were very professional, extremely organized and efficient. They thought of everything. Most important my motley crew love them. Thanks Margie!!!!!
Description of Work: Awesome
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEBRA A.
06/2014
5.0
pet sitters
 + -1 more
They are wonderful, caring and do a fantastic job. I trust Margie when she offers advice, as she knows what she is doing. She was so helpful when we got a new kitten who might have had feline leukemia and had to remain separate from the other cats we have (happily the kitten tested negative for it!). We've used them for years and never worry about leaving our pets. They take the time to learn the personality of each our pets and even the one cat that is a bit scared comes out to greet. It's very rare to find a company that cares this much about doing a great job. It's peace of mind to travel and know your pets are in very good and caring hands. Thank you so much!
Description of Work: Watched our dogs and cats while we were away for about 2 weeks--including a new kitten who had to be kept separate due to possibly being + for feline leukemia. They came in several times a day to feed, change litter boxes and provide love to each pet. Each visit they leave a detailed note on each pet, which are so nice to read when you get home!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
RJ D.
05/2014
1.0
pet sitters
 + -1 more
after an in home visit, i refused to use this service, I would never use this service. I never felt that my dogs or my home was safe or cared for with this service. I never felt that my needs as a dog parent family were ever addressed, it was all about pet care only mon-fri 9-5 for the business. Pet care is not just Monday thru Friday 9-5. so much of our initial visit conversation was so negatively astonishing to me, that i would never ever feel safe trusting my family dogs to TLC. its a long story from our conversation in home visit, way too much to put here. i shall never trust or respect or call them again.
Description of Work: nothing!!! except tell me how much her private time from 5p to 9a was important to her and to not contact her after 5p or before 9a.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from TLC While You're Away
I, Margie - the owner, provide a complimentary 1 hour initial consultation with every potential new client. It is an opportunity for us to get acquainted, meet the pets, go over their routine, and review policies and procedures. Both parties are interviewing each other and deciding if their is a good fit. During our "Meet & Greet", I was informed that he previously used another very well respected pet sitting service and was not happy with the service they provided. When we went into the details of his disappointment, I became concerned that his expectations were unreasonable. TLC Policy - We provide pet sitting from 6am - 8pm 7 days per week plus sleep overs. Pet check-in hours are 9am - 5pm 7 days per week. The office is open Monday - Friday 9am - 5pm for ordering service, etc. I keep my phone on 24/7 for emergencies. If there is an issue at a house or with a pet, we call the client immediately. The member was going to order 1 hour visits, 1x per day in the morning. He requested that we call or text at the time of each visit. I explained to him that while we are in the field, we want to focus exclusively on pet and home care. After the breakfast rounds are completed (9am), he can call or text for an update. If there was an issue, we would certainly call while at the house. He further wanted to be able to call or text after 5pm. I always want to make my clients happy and never promise what I can not guarantee. I think it is great that RJ knows what he wants and that we discussed it prior to the commencement of service. It was not easy for me to inform the member that I do not believe TLC can agree to his terms and that there might be another service that can accommodate him better. His 2 Britanny's were wonderful and I would of enjoyed giving them tons of love and attention. I only wish him the best.
Sarah K.
03/2014
5.0
dog walkers, pet sitters
 + 0 more
These professional dog walkers are life savers when you are going through busy times. My dogs are happy when I get home. My dogs like being visited by them. I am thankful I found TLC on Angie's List.
Description of Work: Walked and fed my dogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Donna H.
03/2014
5.0
pet sitters
 + -1 more
They are always attentive at providing the special environment my pets need as one is geriatric and the other is overly anxious. They not only want to learn the specific traits about your pets, but also want to know everything that you want cared for in your home when they are there. I would recommend them highly to anyone.
Description of Work: always dependable and kind to my pets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID W.
11/2013
5.0
pet sitters
 + -1 more
Very well. We have used them before and they always do an outstanding job. They leave notes of their visit. Our cats are always content when we come back unlike our experience with other cat sitters.
Description of Work: Visit our 2 cats every day to feed and water them and give one cat his insulin shot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Conrad K.
11/2013
5.0
pet sitters
 + -1 more
They provided peace of mind while I was away. A reasonable cost, a quality professional service. I felt better knowing that they were checking up on the property and confident that if a problem came up, they would handle it. I was very happy with the service, will use them again, and would recommend them.
Description of Work: I hired TLC While You're Away to watch my house over the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
DAVID W.
08/2013
5.0
pet sitters
 + -1 more
Very wll. They left daily notes about the cats. The cats were very content when we returned.
Description of Work: We were out of town for 2 weeks . They came every day to give one of our cats insulin and fill the food and water bowls and play with with our 2 cats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Colleen L.
07/2013
5.0
dog walkers, pet sitters
 + 0 more
Our experience with TLC While You're Away was great! We received daily updates on how our dogs was doing and when we came home we found that she was her happy normal self and wasn't mad at us for leaving her for a few days. Having someone stay at our house gave us peace of mind that not only was our house being looked after but also that our dog was given the same love and attention that we would have given her. We will definitely be using their services again!
Description of Work: TLC While You're Away provided exceptional care for our dog while we were out of town. A few days prior to leaving for our trip Margie and Debbie came to our house to meet our dog and get all of the details and information they would need to care for her while we were gone. There was a sitter at our house over night with our dog for three nights and she was also taken for a walk once during the middle of the day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
John T.
07/2013
5.0
pet sitters
 + -1 more
Outstanding communication of their services. Great care and love for the animals. Very professional
Description of Work: Mid-day pet visits
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gail F.
04/2013
5.0
dog walkers, pet sitters
 + 0 more
Overall, I am very happy with the service provided by TLC While you're away. Each day them came to visit with my dogs and cat they left detailed notes of their interaction with my pets. I checked in once to see how things were going and all things were good. When I returned from vacations the dogs were excited to see me... and behavior had actually improved! I signed up for 3 visits a day which was perfect and my pets loved all the attention they received. I highly recommend TLC While you're away, to provide peace of mind while you are on vacation or even a business trip. PLEASE NOTE: Give Margie and Debbie plenty of notice before you leave... usually two weeks in advance , they are booking up fast for the summer months ahead!. A very satisfied Customer for life!
Description of Work: Margie and Debbie are two great professional business woman who have been in the valley for over 10 years. The have experience working with animals and took care of my three little pets while I was away on Vacation. At the free meet and greet with Margie and Debbie I was immediately put at ease, and felt comfortable allowing them to take care of my two dogs and cat in the comfort of my own home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Georgianna C.
04/2013
5.0
dog walkers
 + -1 more
The first few months of the year is my busy season at work. I wanted to find someone that could take care of my pets so that I wouldn't feel the stress of rushing home to do it and guilt over not being there for them. What I liked most about Margie was her directness and organization. Just from my first conversation with her I knew she had a well run company that was efficient and priced very reasonably. However, I was MOST pleasantly surprised after I hired her to find out that she is incredibly responsive to any communication, always willing to help if I have a last minute request or change in service, and my pets just love her and her team members. I can tell because when I get home at night, they are always well fed and happy to see me. I have no worries about my pets with Margie and her team taking care of them. It is a huge relief! I love the little notes they leave every day explaining how their time spent with my pets went. I would recommend TLC While You're Away to anyone looking for a per sitter or dog walker!
Description of Work: Margie and her team take care of my pets every Monday through Thursday which includes dog walking, feeding, brushing, play time, etc. They also water my plants and bring in my mail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cindy L.
12/2012
5.0
dog walkers
 + -1 more
As an adult, I have owned pets for the last 15 years and I have never hired a dog walker before. Other than the vet, I have always been very hesitant trusting any one to take care of my dogs when I am not around to supervise. I have always feared that something bad would happen like the dogs getting loose and running away or getting hit by a car. In a short period of time, TLC put me at ease. Our first interview with TLC included the owner being introduced to my dogs, reviewing TLC's services and the services contract. I found TLC to be very thorough and came across very genuine. My dogs reactions to TLC appeared to be positive. Just after a short period of time, I can tell my dogs love their walks and visits with TLC and the attention they get from TLC when I am not around. I would recommend TLC to any one who may be needing similar services.
Description of Work: I hired TLC to walk my 2 dogs three times a week for 30 minutes, first on a trial basis and has now become a more regular basis. I have found that TLC just doesn't walk the dogs but provides individual attention and care to each dog during each visit. After each visit, TLC leaves notes summarizing her visit with my dogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Cindy O.
08/2012
5.0
pet sitters
 + -1 more
Lisa, our pet sitter arrived each day at the arranged time and sent me progress reports daily via texts. She contacted me when our dog was not eating to get suggestions and kept me posted on her progress. Lisa cleaned our house when pet accidents occurred, picked up the news paper and mail daily, and left the house clean and in order. Our dog was very happy when we returned and acted as though we had never left. We have left her with friends and family in he past when we traveled and this was the happiest we have ever seen her when we returned. Lisa left me a daily written log documenting her visits each day and texted me upon my return to make sure I was home and our dog was doing well. Overall, a very positive experience and we will use TLC again the next time we travel.
Description of Work: TLC Pet Sitting took care of our family dog in our home for one week while we were away on vacation. Their services include an over night stay each day and upkeep of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
DEBRA A.
06/2012
5.0
pet sitters
 + -1 more
We had a professional petsitter for 9 years prior--but the owner took on too many other jobs and she became too pre-occupied to deal with her primary pet sitting job. I was a bit worried about finding another good petsitter. But when I met Margie I was thrilled! She is fantastic and so nice to deal with. She is truly both a people and pet person! The initial meeting she put our minds at ease and all of our pets greeted her. Excellent sign! She spent about 45 minutes going over her policy and asking us to fill out a folder we keep on each of our pets--personality, medications they may be on etc. I even phoned once while away once for an update and she was very kind on the phone. Margie loves her job and does it with a smile and a kindness toward animals. In turn, we feel very happy to have found her and will use her service from now on.
Description of Work: Margie came out to see our 3 cats and our fish. She does an initial viist and meets all pets and gives a very detalied packet to be filled out on each pet about food, medications and treats. In addition, she picked up mail and watered some outdoor plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Diane D.
04/2012
4.0
pet sitters
 + -1 more
I have been using them for years. The price is average. The owner knows me, knows my cats and knows what I want.
Description of Work: TLC While You're Away comes to my house and takes care of my multiple cats while I am away. They feed my cats, give water and clean the liter boxes.
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*Contact business to see additional licenses.
Service Categories
Animal & House Sitting,
Dog Walking,
Home Security Systems
FAQ
TLC While You're Away is currently rated 4.8 overall out of 5.
Sunday: 6:00 AM - 8:00 PM
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 6:00 AM - 8:00 PM
TLC While You're Away accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, TLC While You're Away offers free project estimates.
No, TLC While You're Away does not offer eco-friendly accreditations.
No, TLC While You're Away does not offer a senior discount.
Yes, TLC While You're Away offers emergency services.
Yes, TLC While You're Away offers warranties.
TLC While You're Away offers the following services: Pet sitting, Dog walking, House sitting, Cat sitting, & Crate training.