Moldex

Daryl was really great from start to finish. Unlike other mold companies I had contacted about our problem, he was very good at explaining what was going on with my house in a manner that didn't seem calculated to make me scared (and justify a higher price, as I think some of the national mold remediation companies are apt to do). He was always very prompt and very communicative with regards to the work being done. While he does seem to have a very busy schedule, Daryl was always willing to meet with us when we had concerns about the project and really took the time to reassure us that what seemed like a terrible situation wasn't the end of the world. Not only did he make the whole process as easy and stress-free as finding your home to be full of mold could be, but he did an excellent job! The restored walls are seamless and you can't even tell that half the drywall had to be cut away and replaced. Overall, I cannot recommend MoldEx highly enough. A really great company doing really great work.

We saw how Darrel performed mold testing on two homes my daughter was attempting to purchase. He did an "above and beyond" job for her. This morning I called Darrel for some last minute, urgent help, as we are thinking about purchasing a "as is" home and must make our decision by this Saturday. We really needed someone in the know to take a look at this place to see if there was any threat of dreaded mold. Darrel moved his other appointments around so that he could help us. When at the home he looked at every nook an cranny pointing out potential water damage areas and alerted us to a few other potential issues. He took all of the tests and put a rush on them so we will have the data by Friday. He gave a ball park estimate of cost of repair so that our home bid would be realistic. He is knowledgeable, serviceable, punctual and just the best. My husband says he is "Monk like" when it comes to finding potential mold problems. Use Darrel/Moldex if you have any mold concerns PERIOD.

Client?s July 14. 2013 Response to Mr. Choby?s Undated Revision of My Original Complaint on June 20, 2013 Mr. Choby?s Undated Response to My Complaint ?I will be assessing my damages over the next few days and will be proposing a fair resolution to the question of returning your deposit.? is the offer that was made to this client on 3 occasions. The Truth as supported by emails from Mr. Choby A June 20 E-mail from Mr. Choby to me is the one and only time Mr. Choby?s ?quote? was proffered to me. Note that it is now 35 days since Mr. Choby?s "over the next few days?. Mr. Choby?s Undated Response to My Complaint ?In doing these Mold remediation projects, we sometimes make purchases and/or provide deposits and/or contractual commitments for materials and/or labor that is not returnable,non-refundable and/or the breach of contract might result in litigation.? The Truth as supported by Mr. Choby?s E-mails A June 19 E-mail to me from Mr.Choby confirmed he was under the assumption that I had agreed (I had not) he was going to fulfill the lower bid that did not include finishing (?post-clean-up costs, studs, drywall texture and paint?). Accordingly, any claim he makes for materials that are not returnable would seem to be limited to his cost of Remediation chemicals in opened containers. Further, there was no work performed so there cannot be a claim for labor cost. Mr. Choby?s Undated Response to My Complaint ?My advisors, including the State of Arizona Registrar of Contractors investigator, advised me to wait and see if I had incurred any damages before I considered return any of the client?s deposit money.? Customer Comment re: above, I would like the name of the AZ ROC Investigator who advised Mr. Choby. I believe the Investigators are Neutrals and as such are forbidden from advising potential parties to a Complaint. Mr. Choby?s Undated Response to My Complaint ?What is unusual about this project is that I typically do not take a deposit. My past client will tell you that I opt for payment in full after the project has been completed and the client is satisfied. This is a reflection of my belief and practice of treating all people with honesty, integrity & fairness ?and all I ask is to be treated the same. The deposit was requested when (sic) because it became very evident that this client did not share this same belief.? The Truth as supported by Mr. Choby?s E-mails ?The deposit was requested when because (sic) it became very evident that this client did not share the same belief.? 1. There was never a contract proffered. 2. There were two bids ? neither one: a. Included a security deposit request of any kind or any language providing for forfeit ofa deposit under any circumstances b. Was never executed by myself or Mr. Choby 3. Mr. Choby never requested a deposit as proven by the fact my voluntary ?good-faith security deposit of $1,981.50 (50% of Mr. Choby?s first bid on May 1 of $3,963 ) was mailed on June 5, fourteen days before we discovered there was a big misunderstanding on the scope of the job and so notified Mr. Choby on June 18 in two separate telephone calls. Between June 5 and June 18 I am not aware of any contact I had with Mr. Choby. Mr. Choby?s Undated Response to My Complaint ?Ordinarily, I would have politely declined this project, but I stuck with it because there was an innocent ?tenant? claiming that her health was being adversely affected by living in this home. (I recently found that I had been played for a fool? the ?tenant? was actually the client?s business partner and stepdaughter.)? The Truth as supported by Mr.Choby?s E-mails Mr. Choby met the ?tenant? on our walk through in May where the misunderstanding on the scope of his work occurred, but were not discovered until June 18. The ?tenant?, Ana, was introduced as my step-daughter and professional in my practice at the walk through and never mentioned her heath in any manner whatsoever. Only Mr. Choby knows why he was ?a fool?, even if has forgotten how Ana was introduced or what she said. There is no rational whatsoever for Mr. Choby to claim ?Ordinarily, I would have politely declined this project?, in May solely based on my relationship with Ana. Mr. Choby?s Undated Response to My Complaint ?One of the many examples of this client?s deceit is the fact that I submitted 2 bids on this project; the 1st bid (dated June 1, 2013), that the client is loosely quoting from, was made null and void when he rejected it on June 2, 2013. As proof, I have his email rejecting the bid by requesting that it be revised to exclude all finishing repair items such as drywall, insulation, texture, primer, paint, etc., because his ?guy? was going to do these repairs. The client acknowledged receipt of this new 2nd bid in an email that he sent on June 3, 2013. The Truth I do not have a copy of the e-mails Mr. Choby is referring to. However, I never rejected the first bid for $3,963. In fact I accepted it. Why would I have sent a security deposit for 50% of the first bid four days later if I had rejected the 1st bid? I did ask for a 2nd bid excluding the finish work to see if we could get the finish work done for less money. I received the 2nd bid, and replied by e-mail ?Thank you?. I did not say anything else. That did not work out and we never spoke about any bids until June 5 when I spoke to Mr. Choby and said we were going with bid 1. Mr. Choby?s Undated Response to My Complaint ?This wall was flagged when, during the initial ?walk thru? (the tenant was not present) the client pointed out this wall because he feared that a crack in the Master Bathroom Bathtub may have allowed water to enter into the wall, possibly having caused Mold.? The Truth I never mentioned ?a crack in the bathroom tub?, because I did not know there was a crack. I told Mr. Choby that over five years ago our upstairs neighbor with the identical floor plan had a rusted-out shower pan causing water to soak the Hallway Wall. When I bought the home in 2005 the Hallway and Shower walls tested positive for mold at that time; the seller refused to pay for a Remediation, etc. and I let it go and closed. The Hallway wall since had been repainted three times. Mr. Choby?s Undated Response to My Complaint ?I inspected the bathtub, ran the water and after taking numerous moisture readings, concluded that the wall was dry and the Fiber Glass bathtub merely had a superficial surface crack that had not (sic) leaking .? The Truth None of the above ever happened. In fact Mr. Choby showed me a crack in our tub, saying ?the tub was the cause of our mold and should be replaced?. Mr. Choby?s Undated Response to My Complaint ?15 days later, in the late afternoon of June 18, 2013, I received a call from his ?tenant? informing me that they had found a contractor that was willing to do the project for less money. The tenant requested that I either lower my price or supply & install free cement board in the Master Bathroom Shower. Apparently, they had now decided to do a Master Bathroom Shower Stall Renovation. The call ended soon after I informed the tenant that I had nothing to do with a Master Bathroom Shower Renovation, that I would not be willing to do either drop my price or supply and install any free cement board, the client had already accepted the contract and that the time to negotiate had already come and gone since the project was slated to start the following morning.? The Truth I listened to Ana?s end of the telephone call and she explained our misunderstanding that we thought ?Shower Wall?, was the Wall in the Shower rather than the Wall in the Hall. Mr. Choby was never asked to supply and install free cement board, though he was asked to supply the cement board or reduce his bid. Mr. Choby refused to do either and the call ended. Mr. Choby failed to mention my e-mail at 6:40PM the same day carefully laying out why there was a misunderstanding and asking him to be reasonable as we wanted him to do what he believed his bid said and offer some reduction in his bid. Mr. Choby?s Undated Response to My Complaint ?When I spoke with the client, the conversation was a continuation of the theme of getting something for nothing, but now the client upped the ante by now insisting that I had agreed to rip out the entire Master Bathtub Shower Stall area, remediate the area, then renovate the entire Master Bathroom Shower Stall by supplying and installing a New Bathtub and Shower Surround. I pointed out that that this was not in my bid and it would cost thousands of additional dollars in order to do a project of this nature.? The Truth All I asked for was to leave some cement board or adjust the bid. It?s preposterous that either Ana or I would have expected a bathroom remodel. The remainder is Mr. Coby's imagination and never occurred. Mr. Choby?s Undated Response to My Complaint ?I suggested that since there was nothing wrong with the fiber glass bathtub, other than a cosmetic surface crack, he might consider having it repaired.? The Truth He never said that. Mr. Choby?s Undated Response to My Complaint The client said ?I doubt that? and informed me that I was fired. The Truth Not one word is truthful. He was never fired. It is what Mr. Choby chose not to disclose in his response that is what he said at the end of his 11:30PM call to me ? ?I am sick of this whole thing and will refund your deposit tomorrow?.

WENT VERY WELL HAD A NEW TENANT WHO WAS BEING VERY DIFFICULT TO DEAL WITH GOING OUT OF OUR WAY TO GET THE PLACE UP AND READY.DARELL WAS VERY PROFESSIONAL AND HELPED US OUT VERY QUICKLY BECAUSE OF OUR TENANT.

We feel comfortable with his knowledge and we are hiring him to handle the remediation.

I had found an area with water damage in the upstairs closet of a condo I am preparing to sell. It was hard to tell if there was any mold growing there so I called Moldex to come check the area. I was very afraid a mold problem could seriously effect the value of my property. Daryl came out within a couple of days and tested the area for mold. He confirmed that it was and provided me with a full report even explaining what type of mold. His knowledge and professionalism of how to handle the problem put my mind at ease. What I feared to be a big problem that would effect the value of my home actually turned out to be a positive! I can now give the future buyer a warranty against further mold in that area along with professional test results of the excellent air quality in the home! Thanks to Daryl for his expertise, professionalism, and easy to work with personality!

It was good. He was very effieicent and helpful in making suggestions. He is very knowlegdable. He did a wonderful job at communicating. He accommated us over Easter weekend so I could get my tenante back into the house. I would recommend him.

I noticed a foul odor in my bathroom that I thought might be a mold problem. I asked several of the Realtors in my office who they recommended and the unanimous response was to call Moldex. Daryl from Moldex came over to look at the problem and immediately figured out it was being caused by a crack in the grout in the corner of the shower. I was shocked to see that some of the tiles on the shower wall were actually loose, part of the wall was soft and there appeared to be black mold underneath. Daryl took some mold samples that were sent to a laboratory and it was determined that the problem was so entensive that the entire shower had to be demolished and rebuilt from scratch. Since I had never dealt with mold before, and being a realestate agent, I had a lot of questions. Daryl answered them all in a very patient, knowlegable and professional manner. Moldex not only removed the mold, but they installed my new shower, which inspired me to have the entire bathroom redone. My new dream bathroom is so beautiful that the hardest part was to start using it again. Thank you Daryl and Moldex, you did a great job and I will definitely recommend you to all my family, friends and clients.

We are first time home buyers and hired Daryl to do a mold inspection on a home that we intended to purchase. Daryl was professional, thorough and knowledgable. He took time to answer all of our questions and provided my family detailed explanations of what he was seeing, areas of concern and other "red flags" that as buyers we should be aware of when purchasing a home in need of repair. He also pointed out areas that were not as great of great concern, so that we did not waste time worrying about miniscule things. Although we initially were hestitant to hire a mold inspector as we did not suspect mold, this ended up being the most valuable inspection and helped protect us from purchasing a home that would not have been a good fit for our family. We cannot thank Daryl enough and will definitely hire him again when we find another home to purchase.

Daryl was polite, punctual, professional and very knowledgeable. I really can't stress any of those points enough. While performing the visual inspection he found a leak in the current home owner's refrigerator and helped them diagnose it. He also pointed out numerous other non mold related facts and items that were not included in his inspection and were not his responsibility, but were helpful for both myself and the current homeowner. I could not be more pleased with him or his services. fortunately no issues were found, so no further work was required, but I would recommend Daryl and his services to anyone looking to purchase, rent or sell a home. I'm going to have him inspect my current home before I put it on the market as well.

Daryl came out to check on a shower leak. He took some moisture readings and removed the baseboard to investigate for water damage. He was very honest, indicating he didn't see any current leak or damage at this time, and that he was reluctant to dig into the wall or rip out the shower until he could diagnose the source of the problem better. Since we hadn't used the shower in a few weeks, we agreed that we would continue using the shower to see if the problem returned. If it did, he indicated he could typically be back within 24 hours. I was willing to pay a service fee for his initial visit, but there was no charge. Now the leak has resumed and Daryl will be out tomorrrow just as he promised.

They are really good at knowing mold remediation. They did a good job at what really counts. They worked well with us through times we needed to reschedule. We only had to be out of the house for one night. We haven't had any problems. If we should have any further mold problems in another area of the house, there is no one else I would consider using.

Moldex is the best. When I found a hole in the sheetrock next to our walk-in shower, I called Moldex and Daryl promptly came out. He took some mold samples and gave a total price for what he believed would involve removing the sheetrock, treating the area for mold, fixing the cause of moisture and restoring and repainting the sheetrock. The price was reasonable and I gave him the go ahead. The following week, Daryl opened up the sheetrock and found a very unpleasant surprise. The builder of the shower neglected to install a shower pan between the floor of the shower and the slab as any building code would require. As a result, the entire shower had to be totally demolished and replaced. Amica, my homeowner's insurance company came out and confirmed that no shower pan was indeed the problem and picked up the tab for rebuilding minus the deductible. Daryl of Moldex spent a long, ardous week of labor demolishing the shower, remediating the area for mold and replacing studs in the wall that had been destroyed by termites who were attracted by the moisture. He earned every penny of the $2791 that he was paid for his labor. After the restoration and rebuild was completed, Daryl came by a final time to run a final check for mold. If you believe your property has a mold problem, it will be difficult to find any company that does a better job than Moldex.

See above .. things smooth as silk.

The overeall story is Daryl came in did the work - was very professional and respectful while in our home - and cleaned up both areas and left. The first day he started right in preparing the bathroom and was very neat and tidy cleaning up after himself all three days he was here. He was in our home approximately two hours per day for three days. We were so pleased with his work we referred him to two other neighbors - one neighbor is using him at the present time and the other is still waiting for the results of the mold test.

The overall job was extremely well done. Daryl was here about 5 days total and did a very complete job. He was very knowledgeable on the subject of mold and an excellent craftsman. He was easy to talk to and went about his job very efficiently. For the amount of work he performed, I thought his price was very reasonable and the quality of his work was excellent. I would highly recommend Moldex for any mold issues a homeowner might come across.

I called Moldex (on a Saturday, no less) after a mold inspection made on behalf of our potential buyers ( by another company) came back positive for mold. I was in disbelief--plus the other company's estimate to take care of the problem was open-ended (they admitted that it was a minimum bid--plus the work could go on for who-knows-how-long). I wanted a second opinion from a trusted company. Mr. Choby came to our home on Monday. He went through our home very thoroughly and took samples from areas of concern. There were even areas that the previous company missed (namely, our Air Handler Air Intake--we had had a water pan/drainage issue years before--and our lower Kitchen Cabinet which had been damaged when our previous dish washer broke). The samples were sent to a lab for testing. Not only did Mr. Choby explain the test results (along with the necessary remediation) to me, but also to both my Realtor and the buyer's Realtor. This was at my request--this is my first experience with this type of problem and I did not want to risk any information being lost in translation to these agents. After a 2nd visit per our buyer's agent's request, a project overview and proposal were given to me. Since our home was in Escrow, I was unable to immediately set a date for the project to begin (were we paying for it, did the buyer's prefer a credit for the amount, should the project be scheduled immediately or after we moved out of the home, etc.). It took a week before details were agreed to, but luckily Moldex had purposely left a few days open at the month's end for this project's completion (I was truly grateful!). Our project began promptly on Tuesday at 9 am and was completed by that Sunday morning. The results are AMAZING! Moldex went above and beyond--they replaced our dishwasher enclosure (an unforseen problem) and even re-secured a paper towel holder that had been loose forever. The paint matched perfectly, everything was clean, and the home even smelled great! I am beyond happy with everything and would recommend this company in a heartbeat to anyone seeking help with a mold problem

The whole process went extremely smooth. Daryll (company owner) came to my home and did a fantastic job of cleaning up the mold I had discovered in my spare bedroom. He removed all the items in the room, being very careful with everything. He removed all the moldy carpeting and carpeting pad and hauled it away. He then removed and replaced the moldy drywall. He painted all the new drywall, being very careful to match the paint up perfectly. He blended the paint so well that I cannot even tell where he repainted. In addition, since the cause of the mold was from my leaking hot water tank, he drained the tank, removed it and replaced with tank with a metal pan beneath it --- in case of any future hot water tank leaks. Daryll even did me a huge favor of taking my old treadmill (that I wanted to get rid of) down to my curb so a neighbor could take it). All in all, Daryll took a very upsetting experience and put my mind at rest as he handled everything from start to finish. I didn't have to worry about a thing. Daryll was always very professional, friendly and willing to help. He knows everything there is to know about mold and is happy to share his knowledge. I would definitely use Moldex in the future should my home have any further mold problems. Daryll is amazing!

Daryl tested our house for mold contaminants and discovered mold growing under the platforms which support the air handlers for the house. There are two. Leaks from condensate pans, water heaters etc, had fed the mold. The water heaters were getting older and leaking. For a reasonable price a little over $4,000, Daryl dismantled the AC units, removed and reconstructed the plywood platforms, including all new sheet metal lining, installed new water heaters, disposed of the old water heaters, reinstalled the A/C systems. He did it per the schedule we had agreed to, and cleaned up after himself. This summer one of the condesate pans leaked, and we didn't know how long it had leaked before we discoverd it again, so we had Daryl return to do some air sampling. He found some minor contamination in one of the plenums. For the testing of the air and inspection of the affected areas he charged us $300. He treated the minor contamination for no charge. We will use him again any time we have any concerns about our indoor air quality.

The job they did was excellent . Showed up on time and were polite and helpful. They also were very knowledgeable about the different molds and how to solve the problem with a step by step approach.I would recommend this company because they get the job done in a timely manner.

Overall, the experience was positive from initial point of contact to completion of inspection. Darryl performed the inspection the same day I called (I'm sure that does not happen frequently, I think I just happened to call on the right day!). He told me there would be a minimum charge for the initial visit and inspection, but that if additional tests were required the cost would increase to a specified amount. Fortunately, in my case, it did not require further testing. Unfortunately, this meant the home had a mold issue and I had to cancel the purchase.

They have been very helpful. We are still in the process of estimates. Our situation is very unique and very few people have seen this occur. He has been very helpful with trying to help with the situation.

It was a 2-day process. I really liked the owner who helped. He was very nice and very friendly. He answered a zillion questions that I had and I would highly recommend him. He was very professional. The price I paid matched the estimate. I think the price was good but I don't know. They sent a report yesterday saying that the mold had all been removed.

Moldex has provided excellent service in the elimination of a mold problem in our house. We had been experiencing a growing odor problem and after checking Angie's List, called Moldex for for consultation. Daryl (the Moldex owner) responded promptly, tested the house for potential mold sites, and with the results of a lab analysis, isolated the problem to the AC air handler. He treated the area thoroughly and we have not had the problem since the treatment.

Great experience in a difficult situation.