A Always Open Garage Doors

Description of Work: Recommendation: I called Always Open Garage Doors, a family owned company here in Scottsdale, in business for 17 years, at 8:30 last night after being exceedingly overcharged by a company that came out yesterday evening to lube my door. Always Open came out today and fixed the problems for me at absolutely no charge. Very educational, very competent, did not try to sell me anything and in fact, when I asked about having a routine lube and oil for the garage door at my other house, was told that not necessary unless the door is not opening properly. Always Open’s Zach showed me how to spray the bolts with a silicon spray and that, he said, should preclude the need for any outside organization doing an oil and lube. Red Alert: I had called Neighborhood Garage Services (the BAD company) to oil and lube my garage door, because someone had told me that that should be done every so many years. When the worker arrived, he claimed that my rollers were bad and the spring was bad, with the first supposedly costing $100 to replace and the second $500. I gullibly accepted the verdict on the rollers, as the door (a Wayne Dalton) is about 6 or 7 years old. First the worker overcharged me adding an additional $60 to the quoted fee - claiming that extra rollers were needed, adding a disposal fee and adding a credit card use fee. When he finished replacing the rollers, the door made a terrible noise when it opened, like two loud snaps. He told me that the spring had broken and both he and his boss (by phone) insisted that the break was spontaneous and repair would be $500. (I should mention that the door had been working fine before I has foolishly had this BAD company come to oil and lube it - preventive maintenance, I thought - was I wrong!) Today, the GOOD company, Always Open, found that the worker from the Red Alert BAD company, Neighborhood Garage Services, had somehow opened some metal fasteners and screwed up the track so that the metal fasteners were clicking on the track when the door was raised. Zach, the owner’s son from the GOOD company, Always Open, fixed the bow in the track, fixed some wires on the electric eye and pounded the fasteners back in place so the door works perfectly now. He did it at no charge, not even a service call charge.

Description of Work: The garage door binded and wailed. They came out and replaced rollers, lubed the track, and adjusted the chain.

Description of Work: .

Description of Work: On-time, courteous and competent. They quickly diagnosed and repaired the problem. Pricing seems fair.

Description of Work: I had the garage door spring break one evening when I got home from work. The garage door would not open. These guys had extended hours and I was able to reach them that evening at 8:30pm. They came out the next day and replaced the spring. They even put new rollers on the doors and now its so smooth you hardly even here the door open and close. Very professional father and son team.

Description of Work: Date of service: Nov 2, 2015 Cost of service: $449

Description of Work: They replaced both of the springs and oiled a garage door and opener for me.

Description of Work: Repaired garage door.

Description of Work: Installed new garage door opener with outside keypad. Dan checked the garage door and make some adjustments. He went over the details of the new opener and even loaded the remote to the home link in my car. The garage was left clean. I had used this company to install my garage door a few years ago. Very satisfactory.

Description of Work: they are so accomodating. Don't try to sell you something you don't need. Very honest :)

Description of Work: My garage door became dislodged from the tracks and one of the tension cables came off. Always Open restored the door to working condition.

Description of Work: Repalced gear in opener and adjusted door.

Description of Work: Below is exactly what is stated on the invoice. 1 - 16ft Strut to re-enforce door. - $65 1 - set of 10 high cycle sealed nylon rollers $ 79 1 - Tune & Lube compete door and opener $ 69. Total was 213 + 19.38 in tax. 232.38 was grand total. I had a 20 dollar off coupon that I found online and he let me use that without a problem.

Description of Work: replaced spring on two car garage door

Description of Work: The spring at the top of the door separated and the garage door would not open. They replaced the springs, rail rollers, and serviced the garage door so it operated as required.

Description of Work: Fixed springs on one door and rollers on another. Serviced both doors.

Description of Work: Fixed garage door (broken cable)on a holiday weekend and replaced the cables for the door with higher quality, stronger/thicker cables

Description of Work: They fixed a spring on our garage,.

Description of Work: One of the two springs on the garage door at our rental property broke. Both springs were replaced at Mark's suggestion.

Description of Work: We had them repair our garage door. He had to put a 16' strut on the door to reinforce it. He replaced and lubed the rollers.

Description of Work: Replaced broken spring.

Description of Work: REPLACED AUTOMATIC DOOR OPENER ON DOUBLE DOOR, INSTALLED SILICONE WHEELS ON DOUBLE DOOR, REPAIRED AND CLEANED OPENER ON SINGLE DOOR.