US Airways

Description of Work: 1, On a return flight from LA to Charlotte, NC My wife was asked to lift a 50+ Lb bag onto the scale (police had blocked the outdoor luggage check in). She informed them she could not due to medical reasons. She was ordered to life the bag, subsequently fainted, and was taken by ambulance to the Emergency Room and spent four days in the hospital. 2. Her daughter attempted to get the flight rescheduled and was told that a change flight fee must be paid. She informed them that the change was caused by their employees not helping a 75-year-old worman who has medical problems. Only after many calls was the flight rebooked (without the additional fee). 3. On the return flight, my wife was aked to place an extremely heavy carryon bag in the upper bin. She said that she couldn't for medical reasons. The stewardess finally put it up but stated "Next time you travel with a man or ask another passenger to place the bag above the seat."