US Airways

Travel Agencies, Moving Companies

About us

Us Airways

Services we offer

Travel agency.


Accepted payment methods

MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

CarL J.
09/2011
1.0
travel agency
  + -1 more
Three strikes and you're out. US Airways didn't show any concern for the elderly, disabled, and handicaped. Although US Airways was informed of the incident, they did not respond on any changes to their procedures.
Description of Work: 1, On a return flight from LA to Charlotte, NC My wife was asked to lift a 50+ Lb bag onto the scale (police had blocked the outdoor luggage check in). She informed them she could not due to medical reasons. She was ordered to life the bag, subsequently fainted, and was taken by ambulance to the Emergency Room and spent four days in the hospital. 2. Her daughter attempted to get the flight rescheduled and was told that a change flight fee must be paid. She informed them that the change was caused by their employees not helping a 75-year-old worman who has medical problems. Only after many calls was the flight rebooked (without the additional fee). 3. On the return flight, my wife was aked to place an extremely heavy carryon bag in the upper bin. She said that she couldn't for medical reasons. The stewardess finally put it up but stated "Next time you travel with a man or ask another passenger to place the bag above the seat."

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$400

    Contact information

    4000 E Sky Harbor Blvd, Phoenix, AZ 85034

    http://www.usairways.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

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    Service Categories

    Travel Agencies,
    Moving Companies

    FAQ

    US Airways is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    US Airways accepts the following forms of payment: MasterCard,Visa
    No, US Airways does not offer free project estimates.
    No, US Airways does not offer eco-friendly accreditations.
    No, US Airways does not offer a senior discount.
    No, US Airways does not offer emergency services.
    No, US Airways does not offer warranties.
    US Airways offers the following services: Travel agency.

    Contact information

    4000 E Sky Harbor Blvd, Phoenix, AZ 85034

    http://www.usairways.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day