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OneGuard Home Warranties

4.4(
859
)

Home Warranties, Heating and Air Conditioning, Appliance Repair,

... +19 more

About us

We’re a home warranty company, a company that believes in providing the best service possible to fix what’s broken. Fast. And while home ownership has never been easy, OneGuard is rooted in the belief that life is more important than a leaky faucet. Life is about spending time with family and friends. It's about enjoying time in the backyard. It's about precious time. Time that you can’t afford to waste. Contact us today for your Arizona, Nevada or Texas home warranty service! A home warranty is limited to providing repair or replacement coverage on items when they break down as a result of normal wear and tear. So, proper use and care of systems and appliances is required for coverage. Non-mechanical parts or components that do not contribute to the primary function of appliances are not covered. Check contract for details. Or call one of our Customer Care representatives. We'd love to chat with you.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Home Protection Plans, Cover's Major Systems & Appliances, as well as, Home Maintenance Services

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.4859 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
5%
2
3%
1
10%
Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Write a review
Showing 676-700 of 859 reviews
Mary R.
06/2017
5.0
home warranty companies
  + -1 more
Overall extremely well
Description of Work: Various emergency repairs
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for your generous "A" rating and positive comments regarding your service experience with OneGuard Home Warranties! Our number one priority is to provide a level of service that exceeds your expectations and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again! We appreciate your continued business and look forwarding to serving you in the future. OneGuard Customer Relations
Jim G.
05/2017
5.0
home warranty companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for the "A" rating regarding your service experiences with OneGuard Home Warranties. Our top priority is to provide service that exceeds your expectations and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. OneGuard strives to offer our valued homeowners with the most comprehensive coverage in the industry and we love the positive feedback! On behalf of the entire OneGuard team, thank you again! We truly appreciate your continued business of five years and look forward to serving you in the future. OneGuard Customer Relations
Karen H.
05/2017
5.0
carpet cleaners, plumbing, home warranty companies
  + 1 more
All went well.
Description of Work: Faucet replaced in kitchen, hot water heater installed, carpet cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
On behalf of the entire OneGuard team, thank you so much for the A!! It is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we truly appreciate your continued business. Please know we look forward to serving you in the future. Sincerely, OneGuard Customer Relations
Fran L.
04/2017
5.0
home warranty companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Pearl V.
03/2017
5.0
appliance repair, electrician, garage doors, heating & air conditioning/hvac, locksmith, plumbing, small appliance repair, water heater repair, home warranty companies, drain cleaning
  + 8 more
Excellent on every call!!!
Description of Work: Plumbing, refrigerator, stove, and garbage disposal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from OneGuard Home Warranties
Thank you so much for providing OneGuard Home Warranties with an "A" rating! We are so pleased we have been able to successfully resolve your home warranty needs in multiple trades and we love the positive feedback. We strive to offer peace of mind for homeowners when experiencing household breakdowns and appreciate your trust in OneGuard. Please know we truly value your business of 14 years and look forward to serving you in the future. OneGuard Customer Relations
Linda B.
03/2017
5.0
home warranty companies
  + -1 more
.
Description of Work: They covered dryer vent cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you for the "A" rating and for trusting OneGuard withy our home warranty needs! Warmest Regards, OneGuard Customer Relations
Arrif M.
11/2016
5.0
home warranty companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for the "A" on Angie's List regarding your service experiences with OneGuard! Please know we truly value your business, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again! We look forward to serving you in the future. Warmest regards, OneGuard Customer Relations
Mary R.
09/2016
5.0
plumbing, home warranty companies
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you for taking the time to review and being a valued customer! We appreciate the "A" rating and look forward to serving your home warranty needs!
Edward B.
08/2016
5.0
appliance repair, electrician, heating & air conditioning/hvac, plumbing, ceiling fans, home warranty companies, drain cleaning
  + 5 more
Service was very smooth,
Description of Work: Replaced Heat Pump compresser
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$69
Response from OneGuard Home Warranties
Thank you very much for sharing such a wonderful review and "A" grade regarding your recent service experiences with OneGuard! Our number one priority is to offer our homeowners the most comprehensive coverage and prompt professional service in the industry, and it makes us extremely happy to hear how pleased you have been with your claims and coverage. We know you have options when it comes to your home warranty provider and we sincerely appreciate that you have chosen us. On behalf of the entire team, thank you again. We look forward to serving you with all of your future home warranty and home services needs. Warmest Regards, Customer Relations
Howard N.
08/2016
4.0
home warranty companies
  + -1 more
unknown
Description of Work: They came out to inspect the pool pump motor and it was not working. It had failed, but was under warranty however they modified their arrangement and repairde the pump.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from OneGuard Home Warranties
Dear [Member Name Removed], Thank you for allowing Customer Relations the opportunity to review your claim firsthand and respond. The service technician that assessed your equipment has advised OneGuard that the pool motor sustained water damage from the rain and according to the terms of the service agreement, water damage is not covered. Please know we sincerely regret the outcome of the claim and hope this information helps. Warmest regards, OneGuard Customer Relations
Anthony H.
07/2016
3.0
home warranty companies
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
C R.
07/2016
5.0
home warranty companies
  + -1 more
See above
Description of Work: Pam S. went above and beyond in finding solutions to an issue with my warranty. She took a lot of time in helping in my situation and should be commended for her service levels. She is an asset to the organization.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from OneGuard Home Warranties
Thank you so much for your positive review and "A" grade to reflect the fantastic service you received from Pam! Our top priority is to always go above and beyond when it comes to service, and provide you with positive solutions during unexpected household breakdowns. Pam truly is an asset to our organization and your situation was extremely important for her to resolve. Please also be assured we shared your kind compliments with Pam and it really made her day! On behalf of the entire team, thank you again! We sincerely value your business and look forward to serving you soon. Warmest Regards, Customer Relations
Hafid S.
07/2016
5.0
appliance repair, locksmith, home warranty companies
  + 1 more
Does
Description of Work: Changed 6 keys Program 2 remote control for garages door. Fix the stove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from OneGuard Home Warranties
Thank you so much for your "A" grade of OneGuard on Angie's List! Our top priority is to ensure you receive the very best service and coverage in the industry while exceeding your expectations, and we love hearing how happy you are with your home warranty. Please know it is always our most distinct pleasure to assist you with all your home warranty and home services needs. One behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. Warmest regards, OneGuard Customer Relations
Steven K.
07/2016
5.0
pool cleaners, home warranty companies
  + 0 more
unknown
Description of Work: One Guard sent out a pool repair service provider who repaired my pool filter. I have been w/ One Guard for 7 years and have been 100% satisfied. They have always honored their contract and have never let me down. I give One Guard the highest grade possible. Steve
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from OneGuard Home Warranties
Thank you very much for your rave review and "A" rating for [Member Information Removed] on Angie's Lis!! [Member Information Removed] always strives to provide you with quality service and repairs while removing the hassle from unexpected household breakdowns, and we truly appreciate the opportunity to serve as your home warranty for the past 7 years! It makes us extremely happy to hear how well your recent pool service went and that we consistently meet or exceed your expectations. On behalf of the entire [Member Information Removed] team, thank you again. We truly appreciate your business since 2010 and look [Member Information Removed] to serving you in the future. [Member Information Removed] Customer Relations
Michael W.
06/2016
1.0
home warranty companies
  + -1 more
See above
Description of Work: Walked through the house said the issue want covered and gave us a quote for $2000.00 out of pocket to fix it. Tricks is the problem was with the duct work which he didn't look at. I escalated the issue was told if I paid another 70.00 I could get a second opinion. I escalated several more times and ultimately just hired someone from Angie list who fixed the issue fit 600.00 and it wasn't what One Guard said it was. They don't care about you, they want your money and send the worst contractors. If you have an issue they won't use logic or reason. Save your money. not with the aggregation, bad repairs, bad customer service.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$70
Response from OneGuard Home Warranties
Thank you for the feedback. Please know we sincerely regret the level of frustration you endured with your claim. Jacqueline in Customer Relations has reached out to you in an effort to address your concerns and offer her assistance. Please be assured she is still available to help if you reconsider. If our service contractor did not accurately diagnose your system, we would like to make the situation right on your behalf and hope you would allow us the opportunity. Jacqueline has also provided you with her direct contact information. Thank you again for your time and consideration and we look forward to talking with you again. Warmest regards, OneGuard Customer Relations
Nancy B.
06/2016
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
unknown
Description of Work: Installed new compressor in my AC unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$69
Response from OneGuard Home Warranties
Thank you very much for your "A" rating for OneGuard on Angie's List! Our top priority is to always provide you the best service and coverage in the industry, and we appreciate that you have taken the time to share your positive experience regarding the air conditioner repair claim. It is truly a pleasure to serve you with all your home repair and home services needs, and we sincerely value your loyal and continued business over the past eight years! On behalf of OneGuard, thank you again! We look forward to serving you in the future. Warmest Regards, OneGuard Customer Relations
CA C.
06/2016
1.0
electrician, home warranty companies
  + 0 more
unknown
Description of Work: Electrician failed to diagnose and repair the issue. However, I was still charged / invoiced for the service fee.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$70
Response from OneGuard Home Warranties
We are so sorry for the frustration you endured with your claim. Please know Customer Relations would still like to offer our personal assistance to you in the matter to make the situation right with the hopes of achieving an amicable resolution on your behalf. We just left a voice message and sent a follow up e-mail for you and look forward to hearing from you. Thank you again for the feedback and your time and consideration. Warmest regards, OneGuard Customer Relations
Lawrence R.
06/2016
2.0
home warranty companies
  + -1 more
unknown
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Response from OneGuard Home Warranties
Thank you for allowing Customer Relations the opportunity to speak with you and review your situation firsthand regarding the pool heater claim that was not covered under the service agreement. Please be assured OneGuard will repair or replace items that breakdown due to normal conditions. The pool heater control board sustained water damage and was not considered normal wear-and-tear. Please know we sincerely regret the frustration you endured with respect to the coverage and Customer Relations is available to assist you if you have any further questions. Thank you again for your time and consideration. Warmest Regards, OneGuard Customer Relations
Brian W.
05/2016
5.0
home warranty companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you very much for your "A" rating of OneGuard on Angie's List! We truly appreciate the opportunity to serve as your home warranty provider and to offer peace of mind in homeownership when you are faced with unexpected household breakdowns. Please be assured our team is here to help you 24/7, 365 days a year, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs in the future. On behalf of the entire OneGuard team, thank you again! Warmest Regards, OneGuard Customer Relations
Byron C.
04/2016
5.0
home warranty companies
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from OneGuard Home Warranties
Thank you so much for sharing your positive "A" rating of OneGuard on Angie's List! It makes us extremely happy to know how pleased you are with our service. We understand you have options when it comes to your home warranty provider and it means so much that you trust us with covering your home's most important systems and appliances. On behalf of the entire OneGuard team, thank you again for your continued business! We look forward to serving you for all your home warranty and home services needs. Warmest Regards, OneGuard Customer Relations
Richard A.
04/2016
5.0
home warranty companies
  + -1 more
unknown
Description of Work: Home warranty. Use this house as a vacation home so if something breaks just call and usually get a repair person same day. One cost and usually reliable service people.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from OneGuard Home Warranties
Thank you very much for sharing your positive comments and "A" rating of OneGuard on Angie's List! Our top priority to deliver hassle free service and repairs, and provide you with peace of mind in homeownership. Please know it is our most distinct pleasure to cover your home's most important systems and appliances and we truly appreciate the opportunity to serve as your warranty provider! On behalf of the entire OneGuard team, thank you again! We sincerely look forward to serving you in the future. Warmest Regards, OneGuard Customer Relations
Carlos S.
04/2016
5.0
home warranty companies
  + -1 more
Everything went well.
Description of Work: Called to set up double policy.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for the A rating regarding your recent service experience with OneGuard! Please know it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again. We truly value your continued business and look forward to serving you in the future. Warmest regards, Samantha Marquis OneGuard Customer Relations
Dawn F.
04/2016
5.0
home warranty companies
  + -1 more
unknown
Description of Work: I renewed my home warranty contract with OneGuard. I'm not happy about the increase in the deductible but I like the piece of mind having the home warranty. We have used it every year we have had it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from OneGuard Home Warranties
Thank you so much for your review and “A” rating of OneGuard on Angie’s List. We are very sorry to hear about your experience regarding the increase in pricing and truly value your feedback as it helps us improve overall. Please be assured our top priority is to offer you with the most comprehensive coverage in the industry to exceed your expectations, and we appreciate the opportunity to provide you with peace of mind during unexpected household breakdowns for the past 6 years! On behalf of OneGuard, thank you again! We sincerely look forward to serving you in the future. Warmest Regards, OneGuard Customer Relations
Debbie M.
03/2016
5.0
home warranty companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for your “A” rating of OneGuard on Angie’s List! We truly appreciate the opportunity to assist you with all of your home warranty and home services needs, and to offer peace of mind knowing OneGuard is there to help with unexpected household breakdowns. This is truly everything we hope to accomplish as your home warranty provider. On behalf of the entire OneGuard team, thank you again! We sincerely look forward to serving you in the future. Warmest Regards, OneGuard Customer Relations
Natasha L.
03/2016
5.0
home warranty companies
  + -1 more
unknown
Description of Work: Jeff did a great job, came right in, knew what the problem was and fixed it immediately. Personable and quick.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from OneGuard Home Warranties
Thank you so much for taking the time to share your positive review regarding your recent service experience with OneGuard and our contractor, and “A” rating on Angie’s List! This is everything we strive for, from the initial call to report a breakdown to the completed repair, and we love hearing how pleased you were with the prompt and professional service you received. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you for all your home warranty and home services needs. Warmest Regards, OneGuard Customer Relations

Contact information

20410 N 19th Ave. Suite 200, Phoenix, AZ 85027

http://www.oneguardhomewarranty.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Home Warranties,
Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Water Heaters,
Pool and Spa Service,
Electrical,
Locksmiths,
Garage Doors,
Drain Cleaning,
Lawn Irrigation,
Appliance Repair - Small

FAQ

OneGuard Home Warranties is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

OneGuard Home Warranties accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, OneGuard Home Warranties offers free project estimates.
Yes, OneGuard Home Warranties offers eco-friendly accreditations.
No, OneGuard Home Warranties does not offer a senior discount.
Yes, OneGuard Home Warranties offers emergency services.
Yes, OneGuard Home Warranties offers warranties.
OneGuard Home Warranties offers the following services: Home Protection Plans, Cover's Major Systems & Appliances, as well as, Home Maintenance Services
Ask for details

Contact information

20410 N 19th Ave. Suite 200, Phoenix, AZ 85027

http://www.oneguardhomewarranty.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day